For Internal KB agent: People & Plays (to solve who, what, when)

[nehahbo]

Note: This writing is not perfect and the idea is not fully flushed out but I hope I get the outlines of my idea across, specifically the problem space

The "Who, What, When" Problem.
One of the most persistent friction points I see across organizations from new hires to tenured employees comes down to these three questions:

1. Who do I reach out to for XYZ?
2. What documentation should I reference to get up to speed?
3. When is XYZ happening, due, or expected?

The problem compounds at scale and leads to constant slack question answering, document attaching busy work. Time spent hunting for the right person, the right doc, or the right deadline is frustrating and slows me down (when searching myself or answering others). In larger orgs, this becomes a real drag.

I envy Google's internal people and knowledge systems. But that kind of infrastructure has historically been out of reach for most companies. But I think Mintlify is in a position to fill this.

By combining the conversational context of Slack with the structured visibility of a ticket board (Linear, Jira, etc.), docs already written in Mintlify, Figma designs, etc., Mintlify can connect this knowledge! Imagine being able to search not just what a project is, but who owns it, what's actively happening, and where the conversation lives all in one place through semantic search. Bliss!

Attached my two questions to the assistant and its answers below.

Question to the assistant: "do you have a current setup for listing out people and what they work on?"

Answer: Mintlify doesn't have a dedicated built-in "team directory" or "people listing" component. However, you can build one using existing components like Cards and Columns to create a visually organized team page. For example, you could use a with cards for each person, linking to their relevant docs.

If this is a feature you'd like to see built-in, you can submit a request at the Mintlify feature requests page.

Question to the assistant: "can I create a document of people and what they work on which links to relevant material documents?"

Answer: Yes! Mintlify supports creating pages with links to other documentation. You can create a page listing team members and their areas, linking to relevant docs using internal links. Use root-relative paths like Auth docs to link to other pages in your documentation.

You can create this page manually in the web editor, or ask the Slack agent (the page you're on) to generate it for you — just describe what you want and it will create a pull request.

For more on linking syntax, see the linking guide.