Interruption card #421
itsmestevey
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What we have done
We have introduced an 'interruption' page to the DPS user journey to interrupt a users journey and point them to some new information so they record the outcome of an incentive review.
A link to the design can be seen below -
https://hmpps-incentives-tool.apps.live.cloud-platform.service.justice.gov.uk/INC-863/interruption
Why
There is a problem where incentive levels are not being recorded in DPS case notes, as there is no link between the case note or the record an incentive level page. So we are using this component/page to point users to the correct place.
This feels like a quick fix to a bigger problem associated with Case notes / Types / Sub types.
We have designed this using an existing GOV UK backlog component
alphagov/govuk-design-system-backlog: Issue #27
Anything else
This interruption card has been put in front of users during our most recent round of user research.
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