Error 401 in customer API for live credentials

[rsosag]

Hi, I'm having trouble with customer API, it is responding to error 401 live credentials.

Context

I am integrating Subscriptions, but Mercado Pago support tells me that I must use the production credentials of a test user. In my integration process, I must first create the customer and the card if they do not exist in Mercado Pago to obtain the card_token_id.

Error

Request to create a customer👇🏼

sdk = Mercadopago::SDK.new('APP_USR-........')

customer_object = {
  email: '[email protected]',
  first_name: 'Rafa',
  last_name: 'Williner',
  phone: {
    area_code: '03492',
    number: '432334'
  },
  identification: {
    type: 'DNI',
    number: '01111111'
  },
  address: {
    zip_code: '1602',
    street_name: 'some street'
  },
  description: 'Customer description'
}

sdk.customer.create(customer_object)
=> {:status=>401,
       :response=> {"message"=>"access denied",
                    "error"=>"unauthorized",
                    "status"=>401,
                    "cause"=>[{"code"=>"300", "description"=>"Unauthorized use of live credentials"}]}}

Any information or idea to solve this trouble would be helpful.

Thanks

[lucmantovani]

Hello @rsosag!

You are probably doing the correct API calls.
But to enable your application for using the productive credentials you should contact support: https://www.mercadopago.com/developers/en/support/center/tickets

[rsosag]

Thank you @lucmantovani, I have already written to support, when they answer me and I have some progress I will tell you

[rsosag]

@lucmantovani just as a double check, what I need to activate are the productive credentials of my seller test account, right?

[lucmantovani]

If you want to create Subscriptions with a test account, yes, you should activate the productive credentials of your seller test account

[rsosag]

Thank you @lucmantovani, they have already activated the productive credentials and the creation of subscriptions works for me 👍🏼