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I recently had an issue with a customer payment. The payment failed when trying to create the card token with
My customer last name includes a hyphen (something common in Chile, as well as in other latin-american countries), a symbol considered as invalid by the mercadopago cardholder name validation. I will process this by myself in my front end, but I would consider this as a mercadopago bug, given the context of our latin american customers. |
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Hello @ihojmanb! We apologize for the inconvenience it has caused to your workflow. I've tested and validated this is happening indeed. Thank you! |
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Hello @ihojmanb!
We apologize for the inconvenience it has caused to your workflow. I've tested and validated this is happening indeed.
Thank you so much for reporting it, we added an item in our roadmap to address this bug properly.
Thank you!