Received damaged product

[laksh533]

I appreciate your response, but I humbly request you to please reconsider the decision regarding my complaint (Order ID: HOVPQSORI75442).

While your records may show the package was intact at the time of delivery, the reality after unboxing was very different. The oil can was completely damaged and less than 1 litre remained out of 5 litres. This is not a minor issue — the product was unusable.

I am not looking to take any legal or public steps — I trust Zepto's commitment to customer satisfaction. I have photo/video proof of the damage and am happy to share it again if required.

I request you to kindly escalate this matter internally and process a full refund, or offer a suitable resolution.

Looking forward to your kind cooperation.

Warm regards,
Laksh
Mobile: 9315407687
Date: 5 July 2025

[AwaisAliKolachi]

@laksh533 Did you get a replacement or refund for this? I am dying to know 😄

[laksh533]

Replacement

…

On Fri, Sep 5, 2025, 9:47 AM Awais Ali ***@***.***> wrote: *AwaisAliKolachi* left a comment (meliorence/react-native-snap-carousel#1050) <#1050 (comment)> @laksh533 <https://github.com/laksh533> Did you get a replacement or refund for this? I am dying to know 😄 — Reply to this email directly, view it on GitHub <#1050 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BUJVKLAIOCXRHAQ3QHHRNEL3REFGXAVCNFSM6AAAAACA2OG33SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTENJXGAYTKMRQHE> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[AwaisAliKolachi]

Now I can move on. 😄

Dying repo's issues section is a best place to share personal problems without judgement i guess.