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TikTok and SnapChat appear as both website and a Social Network referrers in reports #95

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9joshua opened this issue Nov 29, 2023 · 2 comments
Open

TikTok and SnapChat appear as both website and a Social Network referrers in reports #95

9joshua opened this issue Nov 29, 2023 · 2 comments
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enhancement triaged

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@9joshua
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9joshua commented Nov 29, 2023

The visits log and the referrers report show multiple types of referrers for TikTok and SnapChat. I am not sure how Matomo determines that a referrer is either a website or a Social Network for these sites, but it seems their traffic should only be categorised as social...

Screenshot from 2023-11-29 13-04-41
Screenshot from 2023-11-29 13-04-36
Screenshot from 2023-11-29 13-05-46
Screenshot from 2023-11-29 13-06-48
@Stan-vw
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Stan-vw commented Nov 29, 2023

Just to check: is the problem only that it's not consistently allocating the same referrer type, or is there also double counting of data?

@9joshua
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9joshua commented Nov 29, 2023

@Stan-vw This seems to only be an attribution/allocation issue, no duplications observed.

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@9joshua @Stan-vw @hamzzaa12