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403 Forbidden error while making a server request that doesn't allow anonymous user #296

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EmilieCrx opened this issue Sep 7, 2022 · 7 comments
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@EmilieCrx
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Hi,
In version 4.11.0, we get a 403 Forbidden error with the message “Oops… there was a problem during the request. …” while making an ajax request as an anonymous user like sorting a column (in any report).
When the LoginLDAP plugin is deactivated the error no longer occurs.
Do we need to change anything in the plugin configuration to fix this problem?

@snake14
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snake14 commented Sep 7, 2022

Hi @EmilieCrx . Thank you for taking the time to create this issue. I believe I was able to reproduce the issue using the following URL: https://my_domain/index.php?date=2022-09-05&module=CoreHome&action=saveViewDataTableParameters&report_id=Live.getLastVisitsDetails&containerId=&idSite=1&period=day. I went to the Visits Log and changed the page size. When I had the LDAP plugin enabled, the saveViewDataTableParameters request failed, but it didn't when I had the LDAP plugin disabled.
I will mark this issue to be prioritised by our product team.

@snake14 snake14 added this to the Backlog milestone Sep 7, 2022
@snake14 snake14 changed the title 403 Forbidden error while making an ajax request 403 Forbidden error while making a server request that doesn't allow anonymous user Sep 7, 2022
@justinvelluppillai
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@jane-twizel are you able to see this repo/issue?

@EmilieCrx
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Hi @snake14 and @justinvelluppillai,
The error does not occur anymore after updating matomo to version 4.13.3 and LoginLdap plugin to version 4.5.4.

@AltamashShaikh
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@snake14 Can you check if its still reproducible and close it if not ?

@EmilieCrx
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Sorry the problem is still there, I leave it open.

@snake14
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snake14 commented Feb 9, 2023

@AltamashShaikh Yes. I was able to reproduce the 403 response with Matomo 4.13.3 and LoginLdap version 4.7.1

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