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Cannot sync users from AD #169

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ghost opened this issue Mar 14, 2018 · 1 comment
Open

Cannot sync users from AD #169

ghost opened this issue Mar 14, 2018 · 1 comment

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@ghost
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ghost commented Mar 14, 2018 •
edited by ghost
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I've configured the plugin as attached.
piwik1
piwik2

If i try to sync now via he Webinterface or commandline he tells me that he cannot find the users.
piwik3

But if i use it without the --login parameter he will find the other users but will skip them.

Last time i've removed one user from the AD group and added him today again.

If i now change the user id field to mail it works fine.

Is there any offical solution?

Log without login-parameter.

root@cloud:/var/www/piwik# ./console loginldap:synchronize-users -vvv
DEBUG [2018-03-14 14:42:31] UserSynchronizer::makeConfigured(): LDAP access synchronization not enabled.
DEBUG [2018-03-14 14:42:31] UserSynchronizer::makeConfigured: configuring with defaultSitesWithViewAccess = all
DEBUG [2018-03-14 14:42:31] Model\LdapUsers: start getAllUserLogins() with
DEBUG [2018-03-14 14:42:31] Calling ldap_connect('rz-dc01.DOMAIN.de', 389)
DEBUG [2018-03-14 14:42:31] ldap_connect result is [resource]
DEBUG [2018-03-14 14:42:31] anonymous ldap_bind call finished; connection ok
INFO [2018-03-14 14:42:31] LdapUsers::makeLdapClient: Using LDAP server rz-dc01.DOMAIN.de:389
DEBUG [2018-03-14 14:42:31] Calling ldap_bind([resource], 'CN=svc-rz-piwik,OU=Service,OU=User,OU=DOMAIN,DC=DOMAIN,DC=de', <password[length=15]>)
DEBUG [2018-03-14 14:42:31] ldap_bind result is '1'
DEBUG [2018-03-14 14:42:31] Calling ldap_search([resource], 'dc=DOMAIN,dc=de', '(&(objectclass=person)(memberOf=CN=u-gbl-Global-Piwik,OU=Groups,OU=Glob                                              al,OU=System Object,DC=DOMAIN,DC=de))')
DEBUG [2018-03-14 14:42:31] ldap_search result is [resource]
DEBUG [2018-03-14 14:42:31] Calling ldap_get_entries([resource], [resource])
DEBUG [2018-03-14 14:42:31] ldap_get_entries result is not null
DEBUG [2018-03-14 14:42:31] Calling ldap_close([resource])
DEBUG [2018-03-14 14:42:31] ldap_close returned true
DEBUG [2018-03-14 14:42:31] Model\LdapUsers: end getAllUserLogins() with [array]
Synchronizing '[email protected]'...  DEBUG [2018-03-14 14:42:31] Model\LdapUsers: start getUser() with [array]
DEBUG [2018-03-14 14:42:31] Calling ldap_connect('rz-dc01.DOMAIN.de', 389)
DEBUG [2018-03-14 14:42:31] ldap_connect result is [resource]
DEBUG [2018-03-14 14:42:31] anonymous ldap_bind call finished; connection ok
INFO [2018-03-14 14:42:31] LdapUsers::makeLdapClient: Using LDAP server rz-dc01.DOMAIN.de:389
DEBUG [2018-03-14 14:42:31] Calling ldap_bind([resource], 'CN=svc-rz-piwik,OU=Service,OU=User,OU=DOMAIN,DC=DOMAIN,DC=de', <password[length=15]>)
DEBUG [2018-03-14 14:42:31] ldap_bind result is '1'
DEBUG [2018-03-14 14:42:31] Model\LdapUsers::addUsernameSuffix: Adding suffix '@DOMAIN.de' to username '[email protected]'.
DEBUG [2018-03-14 14:42:31] Calling ldap_search([resource], 'dc=DOMAIN,dc=de', '(&(objectclass=person)(memberOf=CN=u-gbl-Global-Piwik,OU=Groups,OU=Glob                                              al,OU=System Object,DC=DOMAIN,DC=de)([email protected]@DOMAIN.de))')
DEBUG [2018-03-14 14:42:31] ldap_search result is [resource]
DEBUG [2018-03-14 14:42:31] Calling ldap_get_entries([resource], [resource])
DEBUG [2018-03-14 14:42:31] ldap_get_entries result is not null
DEBUG [2018-03-14 14:42:31] Calling ldap_close([resource])
DEBUG [2018-03-14 14:42:31] ldap_close returned true
DEBUG [2018-03-14 14:42:31] Model\LdapUsers: end getUser() with null
failed!
Synchronizing '[email protected]'...  DEBUG [2018-03-14 14:42:31] Model\LdapUsers: start getUser() with [array]
DEBUG [2018-03-14 14:42:31] Calling ldap_connect('rz-dc01.DOMAIN.de', 389)
DEBUG [2018-03-14 14:42:31] ldap_connect result is [resource]
DEBUG [2018-03-14 14:42:31] anonymous ldap_bind call finished; connection ok
INFO [2018-03-14 14:42:31] LdapUsers::makeLdapClient: Using LDAP server rz-dc01.DOMAIN.de:389
DEBUG [2018-03-14 14:42:31] Calling ldap_bind([resource], 'CN=svc-rz-piwik,OU=Service,OU=User,OU=DOMAIN,DC=DOMAIN,DC=de', <password[length=15]>)
DEBUG [2018-03-14 14:42:31] ldap_bind result is '1'
DEBUG [2018-03-14 14:42:31] Model\LdapUsers::addUsernameSuffix: Adding suffix '@DOMAIN.de' to username '[email protected]'.
DEBUG [2018-03-14 14:42:31] Calling ldap_search([resource], 'dc=DOMAIN,dc=de', '(&(objectclass=person)(memberOf=CN=u-gbl-Global-Piwik,OU=Groups,OU=Glob                                              al,OU=System Object,DC=DOMAIN,DC=de)([email protected]@DOMAIN.de))')
DEBUG [2018-03-14 14:42:31] ldap_search result is [resource]
DEBUG [2018-03-14 14:42:31] Calling ldap_get_entries([resource], [resource])
DEBUG [2018-03-14 14:42:31] ldap_get_entries result is not null
DEBUG [2018-03-14 14:42:31] Calling ldap_close([resource])
DEBUG [2018-03-14 14:42:31] ldap_close returned true
DEBUG [2018-03-14 14:42:31] Model\LdapUsers: end getUser() with null
failed!
Synchronizing '[email protected]'...  DEBUG [2018-03-14 14:42:31] Model\LdapUsers: start getUser() with [array]
DEBUG [2018-03-14 14:42:31] Calling ldap_connect('rz-dc01.DOMAIN.de', 389)
DEBUG [2018-03-14 14:42:31] ldap_connect result is [resource]
DEBUG [2018-03-14 14:42:31] anonymous ldap_bind call finished; connection ok
INFO [2018-03-14 14:42:31] LdapUsers::makeLdapClient: Using LDAP server rz-dc01.DOMAIN.de:389
DEBUG [2018-03-14 14:42:31] Calling ldap_bind([resource], 'CN=svc-rz-piwik,OU=Service,OU=User,OU=DOMAIN,DC=DOMAIN,DC=de', <password[length=15]>)
DEBUG [2018-03-14 14:42:31] ldap_bind result is '1'
DEBUG [2018-03-14 14:42:31] Model\LdapUsers::addUsernameSuffix: Adding suffix '@DOMAIN.de' to username '[email protected]'.
DEBUG [2018-03-14 14:42:31] Calling ldap_search([resource], 'dc=DOMAIN,dc=de', '(&(objectclass=person)(memberOf=CN=u-gbl-Global-Piwik,OU=Groups,OU=Glob                                              al,OU=System Object,DC=DOMAIN,DC=de)([email protected]@DOMAIN.de))')
DEBUG [2018-03-14 14:42:31] ldap_search result is [resource]
DEBUG [2018-03-14 14:42:31] Calling ldap_get_entries([resource], [resource])
DEBUG [2018-03-14 14:42:31] ldap_get_entries result is not null
DEBUG [2018-03-14 14:42:31] Calling ldap_close([resource])
DEBUG [2018-03-14 14:42:31] ldap_close returned true
DEBUG [2018-03-14 14:42:31] Model\LdapUsers: end getUser() with null
failed!

Synchronized 0 users!

Could not synchronize the following users in LDAP:
[email protected]          User "[email protected]" not found!
[email protected]          User "[email protected]" not found!
[email protected]           User "[email protected]" not found!
@ghost
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ghost commented Oct 17, 2020

Don't know if it will help you but in my setup, Instead of using "userPrincipalName" user id, I use "sAMAccountName".

My instance is in french but this screenshot may help :

image

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