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MaaS Overview
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Introduction
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<h1 id="mobility-as-a-service-overview">Mobility as a Service Overview</h1>
<p>Mobility as a Service is <strong>built on the principle of service</strong>. In our context, service means <strong>meeting human needs</strong>. We also have a commitment to <strong>offer quality and promote sustainability.</strong></p>
<p>We are stewards of the social, technical, and environmental aspects of human mobility.</p>
<h2 id="technical-overview">Technical overview</h2>
<p>In order for MaaS to become reality, we need layers of technical infrastructure to support single- or multi-modal journies that span cities, regions, nations, continents, and possibly the globe. In other words, <strong>we cannot work in isolation</strong>.</p>
<p>By way of example, consider the following diagram showing some of the technical layers and data interchange needed to support a person when taking a multi-modal <a href="GLOSSARY.html#trip" class="glossary-term" title="A journey, taken by one or more persons, with one or more modes of transportation.">trip</a>:</p>
<p><img src="resources/multi-modal_user_journey_data_flow.png" alt="multi-modal user journey data-flow diagram"></p>
<p>In the above abstraction, we can see there are many moving parts involved in efficient <a href="GLOSSARY.html#trip" class="glossary-term" title="A journey, taken by one or more persons, with one or more modes of transportation.">trip</a> planning. execution, and reconciliation.</p>
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