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App not starting for 14.5 (23F79) #3430

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NiklasHe opened this issue Jun 12, 2024 · 5 comments
Open

App not starting for 14.5 (23F79) #3430

NiklasHe opened this issue Jun 12, 2024 · 5 comments
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bug Something isn't working unclear Need help from the author to provide more information to flesh out the issue unreproducible Need help from the author to reproduce the issue

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@NiklasHe
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Describe the bug

I cannot open the app, it doesn't start but crashes immediately. Tried reinstalling but didn't work.

Screenshots / video

Nothing to see, just the app "starting" after double click and then nothing happening. When reinstalling I got the "app crashed" system dialogue.

Steps to reproduce the bug

  1. have newest mac OS 14.5 (23F79)
  2. try opening the app

Your environment

  • AltTab version: newest (AltTab-6.70.1)
  • macOS version: 14.5 (23F79)
  • Other relevant info: ---
@NiklasHe NiklasHe added the bug Something isn't working label Jun 12, 2024
@lwouis
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lwouis commented Jun 14, 2024

Hi,
Are you perhaps pressing command+tab instead of alt+tab (also known as option+tab)?
When you say it crashes. Do you mean you see a popup telling you about a crash? Is the icon visible in the top-right menubar?
Thank you 🙇

@lwouis lwouis added unreproducible Need help from the author to reproduce the issue unclear Need help from the author to provide more information to flesh out the issue labels Jun 14, 2024
@Krokogator
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Same issue, worked good until probably 14.5 update when it crashes very often. I have sent crash reports multiple times. Sometimes it works for many days, then it crashes. Usually mac restart works, restarting just the app usually does not work. I have been using cmd + tab to switch windows for like 2 years. I have tried changing shortcut to option+tab but app also tend to crash immedietely after hitting the shortcut.

@lwouis
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lwouis commented Jul 1, 2024

Hi @Krokogator,

Are you on AltTab version 6.70.1?
Could you please tell me the date of the latest crash?
Finally, could you please run this command in Terminal.app and share what's returned?

defaults read com.lwouis.alt-tab-macos

Thank you

@TreeBranches
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TreeBranches commented Aug 13, 2024

Not the person who started this issue but;

defaults read com.lwouis.alt-tab-macos
{
    MSAppCenter310AppCenterUserDefaultsMigratedKey = 1;
    MSAppCenter310CrashesUserDefaultsMigratedKey = 1;
    MSAppCenterInstallId = "06D8CA37-1708-484E-AD38-8BAF3A6157DF";
    MSAppCenterNetworkRequestsAllowed = 0;
    MSAppCenterPastDevices = {length = 1149, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000389 };
    MSAppCenterSessionIdHistory = {length = 460, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000156 };
    MSAppCenterUserIdHistory = {length = 455, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000151 };
    preferencesVersion = "6.72.0";
    updatePolicy = 1;
    windowMaxWidthInRow = 30;
}

I came here to try and figure out how to even use it as I've only just heard about it today and couldn't figure out how to use it.

@lwouis
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lwouis commented Aug 13, 2024

Hi everyone,

This thread is becoming confusing since the OP @NiklasHe has never replied, and @Krokogator has not replied either.

In addition, I see no crash reports for v6.72.0, in the past month. This would seem to indicate that there are no crashes, or that their reports are not being sent.

@TreeBranches do you see the app icon at the top of your screen, after you launch the app? Does it work when you press option+tab, command+tab?

Thank you 🙇

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