Data stops being sent after about 15 seconds

[shreythaker]

Hello,

I've used the first version of the app and have been able to successfully send the heart rate from my Galaxy watch, but after 15 seconds it just stops and there is no error message on the app. I have tried turning of my firewall too, but the problem still occurs. Thanks, and awesome app!

Windows 19041.867
AMD Ryzen 7 3700x, RTX 2080S
Network is via ethernet

[loic2665]

Hello ! Try to set the maximum background tilme for app longer in your watch settings :D

[Changezi001]

Hi, can be solve this problem in the web app? Because I tried to increase the screen on time but I can only increase it for 5 mins

[Greemole]

I have this same issue, deleting and reinstalling the app on the watch is the only thing that fixes it each time to work for only a couple of second and then back to not working, sad it does that.