Not allow to create new person with same email id once it deleted from person or organization

[jigspatel07]

when delete organization it deletes associated person from this but not allow that email again while create new person with same email id

[jigspatel07]

For example I create organization name "TestOrg", and create 1 person "Test1" with email "[email protected]"
Now I am deleting "TestOrg" Than person associate with this also delete . Now I am create new "TestOrg2" and cteate person "Test1" with email id "[email protected]" . but it not allow me to create that user with same email although i have delete

[Simumaz]

I agree with this. It has been a problem for us too. Because you have to give an email address for a contact, there is no option to leave it blank. Some of our contacts share email addresses - such as [email protected] - which is their default inbox for their department and is shared by numerous people.

I checked the database to see if the field was marked as unique and it isn't so I guess the check is in the code somewhere.

[suraj-webkul]

Hello, @jigspatel07

Thank you for bringing this up. After thorough testing, we were unable to reproduce this issue as described. It appears that deleted email IDs are not causing any conflicts when re-adding new persons or organizations with the same email.

Please let us know if you have additional details or specific steps to help us further investigate.

Best regards,
Suraj