You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Description:
When printing orthophoto maps (in both PDF and JPG formats), the contour lines do not appear in the output. The expected behavior is that if 5m contour lines are available, they should be drawn; otherwise, the system should fall back to drawing 20n contour lines. Additionally, the DPI setting should not affect which layers or features (like contour lines) are included in the printed map.
Steps to Reproduce:
From the landing page, select the option for "orthophoto maps".
In the layers panel (located on the left), ensure that the correct base map is selected – note that the 1:10,000 layer displayed is the grid and not the base map.
Click the print icon on the left to bring up the print interface.
Set the scale to 10,000 (using any scale other than 10,000 may cause rendering issues).
Render the map to PDF or JPG.
Observe that the contour lines are missing from the printed output.
Additional Notes:
DPI should not influence the inclusion or exclusion of contour lines in the printed maps.
In areas where 5m contours are not available, the system should automatically use 20n contours instead.
Several users have reported that despite following the correct procedure, the contour lines remain absent from the print output.
Action Requested:
Please investigate the logic that determines which contour lines are drawn and ensure that the proper fallback (from 5m to 20n contours) is implemented when necessary. Additionally, verify that the DPI setting does not interfere with the inclusion of these features.
Issue presented by Ineke via email support
The text was updated successfully, but these errors were encountered:
please say who posted the original issue, then try to replicate it and describe it as you experienced it, otherwise it could be a red herring. Your text seems to be a mashup of the original desciption and my comments.
If you can't replicate it, it's not worth the time to log.
You put it in 'client to test' status but what is there to test?
Description:
When printing orthophoto maps (in both PDF and JPG formats), the contour lines do not appear in the output. The expected behavior is that if 5m contour lines are available, they should be drawn; otherwise, the system should fall back to drawing 20n contour lines. Additionally, the DPI setting should not affect which layers or features (like contour lines) are included in the printed map.
Steps to Reproduce:
Additional Notes:
Action Requested:
Please investigate the logic that determines which contour lines are drawn and ensure that the proper fallback (from 5m to 20n contours) is implemented when necessary. Additionally, verify that the DPI setting does not interfere with the inclusion of these features.
Issue presented by Ineke via email support
The text was updated successfully, but these errors were encountered: