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I'm trying to upload a csv file (backorder2906.csv) to the import_files directory of my bigcommerce store. At first it wouldn't successfully upload and would say there was an error at the end and then continuously retry. I uninstalled and reinstalled the program and now it says its successfully uploaded the file but the file doesn't exist in the folder. I've tried twice but it's not working.
This discussion was converted from issue #16087 on June 29, 2024 08:25.
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I'm trying to upload a csv file (backorder2906.csv) to the import_files directory of my bigcommerce store. At first it wouldn't successfully upload and would say there was an error at the end and then continuously retry. I uninstalled and reinstalled the program and now it says its successfully uploaded the file but the file doesn't exist in the folder. I've tried twice but it's not working.
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