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[Bug report]: I cannot recover/verify my account #8540

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melissa-pereira-deel opened this issue May 25, 2024 · 1 comment
Open
2 tasks done

[Bug report]: I cannot recover/verify my account #8540

melissa-pereira-deel opened this issue May 25, 2024 · 1 comment
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bug report Something isn't working as intended

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@melissa-pereira-deel
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Version

1.7.2

Description

App Version: 1.7.2

platform: macOS
platformVersion: 13.2.1
platformArchitecture: x64
cpuCount: 8
totalMem: 16384.0 MB
freeMem: 78.2 MB

Error Type: Callback Error createAccount

TypeError: Cannot read property 'usd' of null
at He (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1448616)
at onSuccess (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1440124)
at e.. (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1438028)
at Function. (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1435210)

Expected behaviour

I should be able to recover my account, define new password and pin

Actual behaviour

I tried to recover my account using the recovery phrase, the initial steps went well, then the bug happened after I tried to verify my recovery phrase

Can the issue reliably be reproduced?

No

Steps to reproduce the issue

No response

Operating System

Mac

Diagnostics

Mac M2

Developer Profile

No

Profile Type

Software (Stronghold)

Staking

Previously staked

Crash Status

None of the above

Error Messages

App Version: 1.7.2

platform: macOS
platformVersion: 13.2.1
platformArchitecture: x64
cpuCount: 8
totalMem: 16384.0 MB
freeMem: 78.2 MB

Error Type: Callback Error createAccount

TypeError: Cannot read property 'usd' of null
at He (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1448616)
at onSuccess (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1440124)
at e.. (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1438028)
at Function. (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1435210)

Error Logs

App Version: 1.7.2

platform: macOS
platformVersion: 13.2.1
platformArchitecture: x64
cpuCount: 8
totalMem: 16384.0 MB
freeMem: 78.2 MB

Error Type: Callback Error createAccount

TypeError: Cannot read property 'usd' of null
    at He (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1448616)
    at onSuccess (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1440124)
    at e.<computed>.<computed> (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1438028)
    at Function.<anonymous> (file:///Applications/Firefly.app/Contents/Resources/app.asar/public/build/index.js:2:1435210)

Duplicate declaration

  • I have searched the issues tracker this issue and there is none

Code of Conduct

  • I agree to follow this project's Code of Conduct
@melissa-pereira-deel melissa-pereira-deel added the bug report Something isn't working as intended label May 25, 2024
@begonaalvarezd
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You are running a very old version of Firefly. You should upgrade to latest version since the one you are using is not compatible with the latest protocol version, as of today the latest version is V2.0.11

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