@@ -21325,6 +21325,11 @@ paths:
2132521325 admin_ids:
2132621326 - 493881
2132721327 - 493882
21328+ admin_priority_level:
21329+ primary_admin_ids:
21330+ - 493881
21331+ secondary_admin_ids:
21332+ - 493882
2132821333 schema:
2132921334 "$ref": "#/components/schemas/update_team_members_request"
2133021335 responses:
@@ -21341,6 +21346,13 @@ paths:
2134121346 admin_ids:
2134221347 - 493881
2134321348 - 493882
21349+ admin_priority_level:
21350+ primary_admin_ids:
21351+ - 493881
21352+ secondary_admin_ids:
21353+ - 493882
21354+ assignment_limit: 10
21355+ distribution_method: load_balanced
2134421356 schema:
2134521357 "$ref": "#/components/schemas/team"
2134621358 '400':
@@ -21361,8 +21373,24 @@ paths:
2136121373 request_id: 1c9d6f0b-7a24-4b8e-9f31-3e5a2c6b8d70
2136221374 errors:
2136321375 - code: parameter_invalid
21364- message: Only admin_ids can be updated on a team, but the request
21365- changed name
21376+ message: Only admin_ids and admin_priority_level can be updated
21377+ on a team, but the request changed name
21378+ Priority level names someone off the team:
21379+ value:
21380+ type: error.list
21381+ request_id: 0d3a7e51-9c62-4b18-8f74-6a2e5c1b9d38
21382+ errors:
21383+ - code: parameter_invalid
21384+ message: admin_priority_level names 814865, which is on neither
21385+ the team nor admin_ids
21386+ Priority level given twice:
21387+ value:
21388+ type: error.list
21389+ request_id: 7f4b2a90-1e58-4c63-9a07-3d6f8b2e5c14
21390+ errors:
21391+ - code: parameter_invalid
21392+ message: admin_priority_level gives 493881 more than one priority
21393+ level
2136621394 schema:
2136721395 "$ref": "#/components/schemas/error"
2136821396 '403':
@@ -26918,6 +26946,29 @@ components:
2691826946 - 814865
2691926947 items:
2692026948 type: integer
26949+ admin_priority_level_request:
26950+ title: Admin Priority Level Request
26951+ type: object
26952+ nullable: true
26953+ description: The priority levels to set, naming only the teammates whose level
26954+ is being set
26955+ properties:
26956+ primary_admin_ids:
26957+ type: array
26958+ description: The ids of the teammates to make primary members of the team
26959+ nullable: true
26960+ example:
26961+ - 493881
26962+ items:
26963+ type: integer
26964+ secondary_admin_ids:
26965+ type: array
26966+ description: The ids of the teammates to make secondary members of the team
26967+ nullable: true
26968+ example:
26969+ - 493882
26970+ items:
26971+ type: integer
2692126972 admin_reply_conversation_request:
2692226973 title: Admin Reply
2692326974 type: object
@@ -39352,6 +39403,16 @@ components:
3935239403 type: integer
3935339404 admin_priority_level:
3935439405 "$ref": "#/components/schemas/admin_priority_level"
39406+ assignment_limit:
39407+ type: integer
39408+ nullable: true
39409+ description: The assignment limit for the team. This field is only present when the team's distribution type is load balanced.
39410+ example: 10
39411+ distribution_method:
39412+ type: string
39413+ nullable: true
39414+ description: Describes how assignments are distributed among the team members
39415+ example: "round_robin"
3935539416 team_list:
3935639417 title: Team List
3935739418 type: object
@@ -40706,18 +40767,30 @@ components:
4070640767 the request completes, not a list of changes to apply. Any teammate currently
4070740768 on the team but absent from `admin_ids` is removed.
4070840769
40709- Membership is the only part of a team this endpoint writes, and the request is
40710- read from the body: a parameter sent in the query string is rejected rather than
40711- applied. A team read from the API can be sent back whole, since the other fields
40712- of the representation are accepted as long as they are unchanged. Trying to
40713- change one of them returns a 400 rather than being ignored, as does any field a
40714- team does not have.
40715-
40716- On a team that balances assignment across its members, teammates already on the
40717- team keep their current priority level and teammates being added join as primary
40718- members. Priority levels cannot be set here, so `admin_priority_level` follows
40719- from `admin_ids`: it is accepted when sent back unchanged and returns a 400 when
40720- the request tries to change it.
40770+ The team's members and their priority levels are the only parts of a team this
40771+ endpoint writes, and the request is read from the body: a parameter sent in the
40772+ query string is rejected rather than applied. A team read from the API can be sent
40773+ back whole, since the other fields of the representation are accepted as long as
40774+ they are unchanged. Trying to change one of them returns a 400 rather than being
40775+ ignored, as does any field a team does not have.
40776+
40777+ `admin_priority_level` sets which teammates take work first. It is optional, and
40778+ names only the teammates whose level the request is setting: a teammate it leaves
40779+ out keeps the level they already have, and one joining the team without a level
40780+ named becomes a primary member. A level named for a teammate the request removes is
40781+ ignored, so a team read from the API can still be sent back whole with only
40782+ `admin_ids` changed.
40783+
40784+ Naming an id that is on neither the team nor `admin_ids` returns a 400. So does
40785+ naming the same id at both levels, unless the team really does hold that teammate
40786+ at both: a read reports that shape, and sending it back settles them at a single
40787+ level rather than being refused.
40788+
40789+ Only a team whose `distribution_method` is `load_balanced` can have secondary
40790+ members, so `secondary_admin_ids` returns a 400 on any other team.
40791+ `primary_admin_ids` is accepted on every team, but a team that does not balance
40792+ assignment does not report `admin_priority_level` back and does not use the levels
40793+ to decide who work goes to.
4072140794 type: object
4072240795 title: Update Team Members Request Payload
4072340796 properties:
@@ -40730,6 +40803,8 @@ components:
4073040803 example:
4073140804 - 493881
4073240805 - 493882
40806+ admin_priority_level:
40807+ "$ref": "#/components/schemas/admin_priority_level_request"
4073340808 required:
4073440809 - admin_ids
4073540810 update_ticket_request:
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