Android App Crashes when sliding on a video.

[carloslockward]

The bug

Video:
https://github.com/immich-app/immich/assets/24941719/1e3bb88f-ecb0-4a1c-91b5-f0084ccc586e

As you can see in the video, Immich crashes as soon as you slide on a video.

The OS that Immich Server is running on

unraid 6.12.9

Version of Immich Server

1.106.4

Version of Immich Mobile App

1.106.3 build.143

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

N/A

Your .env content

N/A

Reproduction steps

1. Enter app
2. Tap on a video
3. Slide right or left

Relevant log output

No response

Additional information

No relevant logs are produced on the server. Just websocket connect and then disconnect when the crash happens.

[alextran1502]

Hello, what is your phone model?

[alextran1502]

Also any logs can you grab from the mobile app?

[carloslockward]

@alextran1502
Is a Samsung S22+. Nothing relevant seems to be happening in the logs.

I set the log level to FINEST, cleared the logs and then reproduced the issue.
Here are the logs produced:

2024-06-17 14:44:15.540878 | FINE     | socket_io_client:engine.Socket | flushing 1 packets in socket |
2024-06-17 14:44:15.539720 | FINE     | socket_io_client:engine.Socket | socket receive: type "ping", data "null" |
2024-06-17 14:43:51.747926 | INFO     | AssetNotifier        | Load assets: 1430ms |
2024-06-17 14:43:51.747902 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-06-17 14:43:51.747890 | FINE     | SyncService          | 0 assets to delete, 0 to update |
2024-06-17 14:43:51.747869 | FINE     | SyncService          | Syncing all local albums almost done. Collected 0 asset candidates to delete |
2024-06-17 14:43:51.747782 | FINE     | SyncService          | Local album Camera has not changed. Skipping sync. |
2024-06-17 14:43:51.709082 | INFO     | AlbumService         | 'Recents' is not selected, keeping only selected albums |
2024-06-17 14:43:51.708979 | INFO     | AlbumService         | Found 54 device albums |
2024-06-17 14:43:50.910340 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-06-17 14:43:50.910330 | FINE     | SyncService          | 0 assets to delete, 0 to update |
2024-06-17 14:43:50.910317 | FINE     | SyncService          | Syncing all local albums almost done. Collected 0 asset candidates to delete |
2024-06-17 14:43:50.910243 | FINE     | SyncService          | Local album Camera has not changed. Skipping sync. |
2024-06-17 14:43:50.713579 | FINE     | socket_io_client:engine.Socket | socket receive: type "message", data "2["on_new_release",{"isAvailable":false,"checkedAt":"2024-06-17T17:41:56.209Z","serverVersion":{"major":1,"minor":106,"patch":4},"releaseVersion":{"major":1,"minor":106,"patch":4}}]" |
2024-06-17 14:43:50.653247 | FINE     | socket_io_client:engine.Socket | socket receive: type "message", data "2["on_server_version",{"options":{},"loose":false,"includePrerelease":false,"raw":"1.106.4","major":1,"minor":106,"patch":4,"prerelease":[],"build":[],"version":"1.106.4"}]" |
2024-06-17 14:43:50.644386 | FINE     | socket_io_client:engine.Socket | socket receive: type "message", data "0{"sid":"KzrTxYgt647ZBWafAABZ"}" |
2024-06-17 14:43:50.606617 | INFO     | AlbumService         | 'Recents' is not selected, keeping only selected albums |
2024-06-17 14:43:50.596675 | INFO     | AlbumService         | Found 54 device albums |
2024-06-17 14:43:50.548669 | FINE     | socket_io_client:engine.Socket | flushing 1 packets in socket |
2024-06-17 14:43:50.548657 | FINE     | socket_io:parser.Encoder | encoded {type: 0, data: null, nsp: /} as 0 |
2024-06-17 14:43:50.548623 | FINE     | socket_io:parser.Encoder | encoding packet {type: 0, data: null, nsp: /} |
2024-06-17 14:43:50.548614 | FINE     | socket_io_client:Manager | writing packet {type: 0, data: null, nsp: /} |
2024-06-17 14:43:50.548599 | FINE     | socket_io_client:Socket | transport is open - connecting |
2024-06-17 14:43:50.548498 | FINE     | socket_io_client:Manager | cleanup |
2024-06-17 14:43:50.548490 | FINE     | socket_io_client:Manager | open |
2024-06-17 14:43:50.548478 | FINE     | socket_io_client:engine.Socket | socket open |
2024-06-17 14:43:50.548412 | FINE     | socket_io_client:engine.Socket | socket receive: type "open", data "{"sid":"oXtyEqtojXDT0yDnAABY","upgrades":[],"pingInterval":25000,"pingTimeout":20000,"maxPayload":1000000}" |
2024-06-17 14:43:50.293210 | FINE     | socket_io_client:Manager | readyState opening |
2024-06-17 14:43:50.293083 | FINE     | socket_io_client:Manager | connect attempt will timeout after 20000 |
2024-06-17 14:43:50.292884 | FINE     | socket_io_client:engine.Socket | setting transport websocket |
2024-06-17 14:43:50.291578 | FINE     | socket_io_client:engine.Socket | creating transport "websocket" |
2024-06-17 14:43:50.291366 | FINE     | socket_io_client:Manager | opening REDACTED |
2024-06-17 14:43:50.291284 | FINE     | socket_io_client:Manager | readyState closed |
2024-06-17 14:43:50.291104 | FINE     | socket_io_client     | ignoring socket cache for REDACTED |
2024-06-17 14:43:49.415561 | INFO     | ApiService           | Pinging server with response code 200 |

[alextran1502]

Thank you, does it crash on every video or just that one specific video?

[desmond206x]

Also happens on my Pixel 7 Android 14.

Only happens while switching from one video to another for me. But every time.

screen-20240617-222215.mp4.2.mp4

[carloslockward]

@alextran1502 I can confirm it only happens when swipping from video to video. I also noticed that this only happens if the videos are on device, if the videos are only on the Immich server it seems it doesnt happen.

[kt368]

I see same bug, Pixel 7* Android 14.
When I sliding from one vide file to another (both files are in my phone locally) Immich app is crashing.
App version 1.106.4,
Server version 1.106.4.
Server run in docker at Centos stream 9.

[RealJohnGalt]

In logcat are you seeing a crash, or is it being lmkd killed? If you're scrolling past a large number of photos/videos prior you're probably running into high memory usage in the android app and it's getting killed swiping like this.

This has been a known issue for me on multiple devices as long as I can remember. Here I can easily hit 6.5-7G app memory usage before it gets killed. As a workaround I only use the app for backups and the website for browsing on android.

[desmond206x]

If you're scrolling past a large number of photos/videos prior you're probably running into high memory usage in the android app and it's getting killed swiping like this.

No. I can open the app, open the first video of two in a row and after swiping to the second video the app crashes immediately.

[RealJohnGalt]

If you're scrolling past a large number of photos/videos prior you're probably running into high memory usage in the android app and it's getting killed swiping like this.

No. I can open the app, open the first video of two in a row and after swiping to the second video the app crashes immediately.

I'd still check logcat to see if you get a crash trace or if it is killed. It is very inefficient, so killings occur easily and often.