API not working on fresh install - Cannot connect App

[akorb90]

The bug

Good Morning everyone,

I have just set up a fresh install using docker compose in portainer.
I've followed the official docks and my instance is running fine when using a webbrowser.
Unfortunately I can't connect the App, it tells me my instance is unreachable.
When accessing the API URL in the browser I get this error:

I'd appreciate any sort of help :)

The OS that Immich Server is running on

Debian 12 LXC on Proxmox

Version of Immich Server

v1.108.0

Version of Immich Mobile App

v1.108.0

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - stack.env
    restart: always

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:328fe6a5822256d065debb36617a8169dbfbd77b797c525288e465f56c1d392b
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always

volumes:
  model-cache:

Your .env content

UPLOAD_LOCATION=/data/library
DB_DATA_LOCATION=/data/postgres
IMMICH_VERSION=release
DB_PASSWORD=verysecurepassword
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

1. Accessing http://fqdn:2283/api in a webbrowser
2. Accessing http://fqdn:2283/api in the android app

Relevant log output

[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] ReportController {/api/reports}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/reports, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/reports/checksum, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/reports/fix, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] SearchController {/api/search}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/search/metadata, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/search/smart, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/search/explore, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/search/person, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/search/places, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/search/cities, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/search/suggestions, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] ServerController {/api/server}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/about, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/storage, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/ping, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/version, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/features, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/theme, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/config, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/statistics, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/media-types, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/license, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/license, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server/license, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] ServerInfoController {/api/server-info}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/about, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/storage, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/ping, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/version, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/features, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/theme, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/config, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/statistics, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/server-info/media-types, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] SessionController {/api/sessions}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/sessions, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/sessions, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/sessions/:id, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] SharedLinkController {/api/shared-links}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/me, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id, PATCH} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id/assets, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/shared-links/:id/assets, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] SyncController {/api/sync}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/sync/full-sync, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/sync/delta-sync, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] SystemConfigController {/api/system-config}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config/defaults, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/system-config/storage-template-options, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] SystemMetadataController {/api/system-metadata}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/system-metadata/admin-onboarding, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/system-metadata/admin-onboarding, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/system-metadata/reverse-geocoding-state, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] TagController {/api/tags}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id, PATCH} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id/assets, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id/assets, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/tags/:id/assets, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] TimelineController {/api/timeline}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/timeline/buckets, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/timeline/bucket, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] TrashController {/api/trash}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/trash/empty, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/trash/restore, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/trash/restore/assets, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] UserAdminController {/api/admin/users}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id/preferences, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id/preferences, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/admin/users/:id/restore, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RoutesResolver] UserController {/api/users}:
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me/preferences, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me/preferences, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me/license, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me/license, PUT} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/me/license, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/:id, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/profile-image, POST} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/profile-image, DELETE} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:RouterExplorer] Mapped {/api/users/:id/profile-image, GET} route
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:NestApplication] Nest application successfully started
[Nest] 17  - 07/15/2024, 5:51:18 AM     LOG [Api:Bootstrap] Immich Server is listening on http://[::1]:3001 [v1.108.0] [PRODUCTION]

Additional information

No response

[danieldietzler]

The error you get in your browser is to be expected, as /api doesn't have any content. The app logs and the domain you enter there however would be interesting

[akorb90]

I did some further digging in the meantime and the API seemed to work fine as I can access it with the powershell module.

I then proceeded to enable the app behind my reverse proxy and when accessing it by using https on my public domain the app now works fine.

So it seems to be an issue related to accessing it via http?

[danieldietzler]

Accessing it via http should work perfectly fine. Plenty people access their immich by ip address. Could it be some networking issue on your end?

[akorb90]

Sure, but I guess there is no more Info in it ..

[danieldietzler]

Are you using cloudflare to manage your DNS records?

[akorb90]

I do, Proxy in cloudflare ist active in Addition to my Reverse Proxy at home

[danieldietzler]

Do you even have the proxy enabled for your local DNS records? If so, that's likely to be the issue

[jonowoodhouse]

It might also be worth checking that any firewalls on your Immich server are allowing traffic from that IP