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Password recovery? #236

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jorvis opened this issue Jan 24, 2024 · 5 comments
Closed

Password recovery? #236

jorvis opened this issue Jan 24, 2024 · 5 comments

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@jorvis
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jorvis commented Jan 24, 2024

It doesn't seem that there is functionality to recover a lost/forgotten password?

@renatocjn
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renatocjn commented Jan 24, 2024

Hi, currently, accounts are only supposed to be used by curators. We allow anyone to make one but these have no permissions on the system. Registry updates are done via requests here or on our email.

If you still want your account, give me your email so I can trigger a reset password email. I can also delete the account if you wish.

@jorvis
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jorvis commented Jan 24, 2024

I created an account and registered a prefix but now I can't seem to find any record of it when I try to use the system. So, yes, I was hoping that by logging in I would be able to see what I created. The account user would be either [email protected] or [email protected]. Thanks!

@jorvis
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jorvis commented Feb 6, 2024

Friendly check-in here - I didn't see a password reset e-mail in either account.

@renatocjn
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Sorry about that. I must have missed the notification. I just checked and there aren't any accounts on these emails.

Also, as I said before, but the accounts only have functionality for curators, who are specific people who can edit the registry. Even if you participated in creating a prefix, we don't hold information on it in the registry. If you have one, your account probably won't give you any access.

If you wish to propose a new entry or edit a new one, let me know and I can get that started for you. If you wish some kind of confirmation that you participated in the registry, for any reason, I can try to find emails or some other kind of confirmation.

@renatocjn
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Will be closing this for inactivity

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