Hyperdx Loading...

[satya-soul]

docker run -p 8000:8000 -p 4318:4318 -p 4317:4317 -p 8080:8080 -p 8002:8002 hyperdx/hyperdx-local

When I deployed it through docker I am getting loading page.

[Buringcarbon]

I have the same problem

[MikeShi42]

Hi @satya-soul and @Buringcarbon are you guys both using non-localhost domains to access the page? Can you check if accessing on localhost:8080 works?

It's most likely you'll need to edit the environment variables and rebuild the frontend app with the instructions here for custom domains: https://github.com/hyperdxio/hyperdx#:~:text=Changing%20Hostname%20and%20Port

[satya-soul]

Hey @MikeShi42 Thanks for the response, it did work on ec2 sever but still facing issue with getting logs from kubernetes. Do you know how to host it on Kubernetes? I have gone through a helm chart by one of open source contributor but still facing issue.

[MikeShi42]

@satya-soul the most important part is you'll need to have an image with the new domain baked in so that the frontend knows where to talk to the backend. I don't believe the helm chart takes care of that step today

[jokester]

Hosting the web UI at non-localhost origin requires some extra configuration

I can use this configuration at LAN host 192.168.2.120 , with no problem submitting and reading the traces

services:
  hyperdx:
    image: hyperdx/hyperdx-local:1.10.0
    environment:
      - FRONTEND_URL=http://192.168.2.120:8081
      - SERVER_URL=http://192.168.2.120:8000
    ports:
      - 8081:8080 # UI
      - 8000:8000 # API
      - 4318:4318 # http collector
      - 4317:4317 # gRPC collector
      - 8002:8002

$ OTEL_EXPORTER_OTLP_ENDPOINT=http://192.168.2.120:4318 node my-server.js

[srinivas-bitla]

Hi, I am facing same problem, "Hyperdx Loading..." with back window. I have tried the solution mentioned at https://github.com/hyperdxio/hyperdx#:~:text=Changing%20Hostname%20and%20Port but that did not work for me. I deployed HyperDx on a EC2 Ubuntu machine.

Here are the steps I followed...

1. git clone https://github.com/hyperdxio/hyperdx.git
2. edited .env file with domain name
3. make build-local
4. docker-compose up -d
5. "docker-compose ps" shows all services up and running
6. When I access UI at http://domain_name:8080 it is just showing "Hyperdx Loading..."
7. I have also posted some test logs to the v1/logs endpoint using postman, received 200 status with {"partialSuccess": {}} response body
8. UI again just showing "Hyperdx Loading..."