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To Expedite the ticket raising process, SlackBot could detect a user's team based on their email and AAD groups present in devops-azure-ad. SlackBot will need to authenticate with git to access the repository, download and parse the prod_users.yml file and detect the user's group based on what AAD groups they are in.
Alternatively, the bot could check the user's Team entry in their slack profile. That would probably be easier and more reliable 🙃
The bot will also need to allow the user to select their team manually in the event the bot gets it wrong.
The text was updated successfully, but these errors were encountered:
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To Expedite the ticket raising process, SlackBot could detect a user's team based on their email and AAD groups present in devops-azure-ad. SlackBot will need to authenticate with git to access the repository, download and parse the prod_users.yml file and detect the user's group based on what AAD groups they are in.
Alternatively, the bot could check the user's
Team
entry in their slack profile. That would probably be easier and more reliable 🙃The bot will also need to allow the user to select their team manually in the event the bot gets it wrong.
The text was updated successfully, but these errors were encountered: