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Improve error message for failed transactions #659

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sjwhitely opened this issue Mar 15, 2022 · 2 comments
Open

Improve error message for failed transactions #659

sjwhitely opened this issue Mar 15, 2022 · 2 comments
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@sjwhitely
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Enhancement 💡 Functionality needed or wanted by users P3 Enhancement ✨ Non-critical functionality wanted by many users, or there are clear alternatives tx status

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@sjwhitely
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sjwhitely commented Mar 15, 2022 •
edited by markmhendrickson
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Request here is to add specific error messaging into the Explorer by using failure ID.
Why:

  1. Allows users to understand what went wrong and why
  2. Gives solution on how to solve
  3. Prompts user to reach out to [email protected] if self service doesn't work

Similar to leather-io/extension#2157 (comment)
@markmhendrickson markmhendrickson changed the title Add Specific Error Messaging on Explorer Improve error message for failed transactions Apr 4, 2022
@markmhendrickson markmhendrickson added Enhancement 💡 Functionality needed or wanted by users P3 Enhancement ✨ Non-critical functionality wanted by many users, or there are clear alternatives labels Apr 4, 2022
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Do we already have a FAQ that'd be appropriate to link there or should we create one?

@markmhendrickson markmhendrickson added the 📚 FAQs / Docs Improvements or additions to documentation label Apr 4, 2022
@markmhendrickson markmhendrickson moved this from Backlog to Review in Hiro Wallet (DEPRECATED) Apr 4, 2022
@markmhendrickson markmhendrickson moved this from Review to Development in Hiro Wallet (DEPRECATED) Apr 4, 2022
@markmhendrickson markmhendrickson mentioned this issue Apr 4, 2022
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@sjwhitely sjwhitely moved this from Development to Review in Hiro Wallet (DEPRECATED) Apr 18, 2022
@andresgalante andresgalante removed the 📚 FAQs / Docs Improvements or additions to documentation label Jun 19, 2023
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I really like this! This should not be part of the docs. It should be part of the UX to ensure users have no doubts about tx status.

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Enhancement 💡 Functionality needed or wanted by users P3 Enhancement ✨ Non-critical functionality wanted by many users, or there are clear alternatives tx status
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Hiro Wallet (DEPRECATED)
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@markmhendrickson @andresgalante @sjwhitely