diff --git a/content/style-guide/appendix.md b/content/style-guide/appendix.md new file mode 100644 index 000000000..351a2f44a --- /dev/null +++ b/content/style-guide/appendix.md @@ -0,0 +1,279 @@ +# Appendix + +The following sections provide more robust guidance on screenshots, alerts, and other topics associated with producing educational content. + +## Guidelines for screenshots in tutorials + +RFC [EDU-032 Image Organization for Learn Tutorials](https://docs.google.com/document/u/0/d/1E97AW5WzFJpOlR7k4kxwURZ2DWFhXW3l4guUEa3Usxc/edit_) describes standards for adding screenshots to tutorials. The RFC includes the following guidelines: + +- Use Chrome’s Developer Tools to take screenshots. The tool generates file names that only require minor modifications. Refer to the [instructions for taking screenshots](https://hashicorp.atlassian.net/wiki/spaces/ED/pages/499712179/Screenshots+for+Documentation) on the Education wiki for details. +- Take screenshots at the iPad Pro dimensions. Crop screenshot height as necessary, but do not modify the width. +- Use Snagit to edit and annotate images. +- Use color hex value `#F92672` for annotations. Use color hex value `#0D44CC` as an alternative if more contrast is needed. +- Use shared HCP organizations so that we only need to update the screenshots relevant to feature releases. +- Create screenshots that you can share and reuse in other tutorials. +- Store tutorial images in the top level product directory. +- Use clear and descriptive names for screenshot image files. +- Separate words with underscores. +- Do not append file names with numbers as a way to differentiate similar images. +- Prefix diagram images with diagram_. +- Use descriptive alt text when embedding images. +- Do not use "image of" of "graphic of" in alt text descriptions. Refer to the [Write the Docs page](https://www.writethedocs.org/blog/newsletter-march-2017/#resources-and-best-practices-for-alt-text) for additional alt text guidance and best practices. +- Present images using inline links instead of using [reference style links](https://www.markdownguide.org/basic-syntax/#reference-style-links). + +### Terraform + +When taking screenshots of HCP Terraform interfaces, replace "app.terraform.io_app" with "hcp_tf" in the generated file name and remove "(iPad)". + +### Vault + +Use the following convention to name files when taking screenshots of the Vault UI: + +`(platform|diagram|ui)_(section|topic)(-subsection|subtopic)*_(operation|action|element)` + +- First-level: (platform | diagram | ui) +- Second-level: (section | topic)-(subsection | subtopic)* + - Use "-" as a separator between the (section | topic) and (subsection | subtopic) + - The (subsection | subtopic) is NOT required. Use them as needed. + - There can be multiple (subsection | subtopic) + - Third-level: (operation | action | element) + +Use underscore ("_") as a separator between the levels. Use hyphen ("-") as a separator between (section | topic) and (subsection | subtopic). + +#### Examples + +``` +/img/vault/ui_login-method-username_selected.png +/img/vault/azure_vault-agent_config.png +/img/vault/diagram_reference-architecture_prod.png +/img/boundary/desktop_sessions_cancelled.png +``` + +### Consul and Nomad + +- Root level specifies whether the image is unique or shared: + - \ + - - +- Second level specifies product or diagram: + - \ + - \ + - \ + - \ +- Third level provides the description of the screenshot content: + - \- + - \- + +#### Examples + +``` +common-diagram-service_mesh_reference-architecture.png +developer_mesh-consul-intentions-l7_intention_frontent_api.png +``` + +## Guidelines for alerts boxes + +Alerts have more visual weight than other elements. As a result, practitioners that scan the page potentially miss other important information. Additionally, research suggests that alerts draw regular reader's attention away from surrounding text. Too many alerts give the impression that the prose is not as important, which is not true. + +Use alerts to flag beta, enterprise, or paid tier features, but do not use them to inject information as a replacement for a standalone paragraph or a subsection. + +### Alerts in tutorials + +- Write concise messages under 270 characters that are clear and descriptive enough to explain what is happening. They should guide users on how to prevent or fix the issue. +- The alert component supports Markdown syntax, such as inline links, bold, italic, and lists, but use them sparingly to ensure consistency. +- Do not use images or code blocks within the alerts. Render them below or above the alert instead. +- Be stingy with Note and Warning alerts. They lose their effectiveness when used too frequently. +- If you add an alert, remove an alert. Avoid increasing the number of alerts. +- Do not put alerts next to each other. +- Remove outdated alerts. + +### Alert types + +Use `` to describe best practices or optional settings and workflow. Information in a tip alert is not required for users to complete the tutorial. + +``` + + If you do not have access to IAM user credentials, use another authentication method described in the [AWS provider documentation](https://registry.terraform.io/providers/hashicorp/aws/latest/docs#environment-variables). + +``` + +Use `` for information that the user may need to take action on. + +``` + + When you change a configuration's backend, you must re-initialize your Terraform configuration. + +``` + +Use `` for information that the user must take action on. Warnings only call out a breaking change or security vulnerability. + +``` + + This configuration enables public SSH traffic to the example instance for tutorial purposes. Lock down access to your services in production environments. + +``` + +### Alerts in documentation + +- Use partials for feature maturity and pricing and packaging notes. +- Avoid notes and tips in documentation. Instead, integrate supplemental information into content. +- Use warnings as needed to alert users to critical compatibility, upgrade, and security situations. +- Provide alternatives when warning users against actions or explain why the action is dangerous. +- Link to additional information when applicable. +- Use proper grammar and punctuation and follow style guidelines. +- Never use consecutive alert boxes. +- Never begin a topic with a content alert. +- Place warnings immediately before or after the documentation they apply to, but consider how the alert box would affect a user who performs each step as they read it. + - When documenting a procedure, placing a warning before the steps ensures that users are aware of potentially catastrophic consequences. + - When documenting a set of configurations, placing alerts immediately after a configuration item may be more appropriate because a user is unlikely to apply configurations one at a time. +- Use markdown blockquotes to call out links to tutorials. Place blockquotes in the Overview or Introduction section or in the most relevant section in the body of the page. + +### Types + +Use the following type of alerts in documentation. + + +#### ` Content ` + +You should always document products as they currently function, but you can use this callout to help users understand circumstances that apply when upgrading to the current version. You can omit upgrade warnings that refer to changes older than the previous two versions. Always link to the product upgrade page. + +Example: + +``` + + +Consul Dataplane is the default proxy manager in Consul on Kubernetes 1.14 and later. If you are on Consul 1.13 or older, refer to [upgrading to Consul Dataplane](link) for specific upgrade instructions. + + +``` + +#### ` Content ` + +In most cases, usage docs describe version compatibility in the requirements section. This callout helps users understand incompatibilities that degrade performance. + +Example: + +``` + + +Do not use Vault v1.11.0+ as the Consul service mesh CA provider. This is because the intermediate CA generated from this version cannot issue the leaf nodes required by service mesh and Consul client agents when auto-encrypt or auto-config and TLS is enabled for agent communication. + + +``` + +#### ` Content ` + +In most cases, security considerations should be described within the body of the topic, but you can use this callout to help users understand configurations or procedures that may result in catastrophic consequences. + +Example: + +``` + + +Configuring the `metrics_proxy` to expose the metrics backend poses a security risk in production because Consul cannot process the requests in order to limit access to specific resources. + + +``` + +#### Links to tutorials + +Use markdown blockquotes in documentation to direct users to related tutorials. Use "Hands-on" in bold as the label. + +Example: + +``` + > **Hands-on**: Complete the [Tutorial](URL) tutorial to help you learn how to {topic}. +``` + +#### ` Content ` and `` + +Use the special Enterprise alert and inline badge to identify paid functionality. + +For usage pages, you should describe paid edition requirements in the Requirements section instead of using an alert. + +For overview pages, place the alert in a partial and reuse it after page description sentences when the alert applies to the entire contents of the page. When the page describes a mix of paid and community functionality, place the alert in the appropriate section. + +Refer to the specific [content type guidelines]https://hashicorp.atlassian.net/wiki/spaces/TW/pages/2673180793/Content+types+overview) for document designs. + +Example overview of a paid edition feature: + +``` +# Admin partitions + +This topic provides and overview of admin partitions, which are entities that define one or more administrative boundaries for single Consul deployments. + +@include 'alerts/enterprise.mdx' +``` + +Example of an overview page that describes a mix of community and paid functionality: + +``` +# Service mesh traffic management overview + +. . . + +## Locality-aware routing + +@include 'alerts/enterprise.mdx' + +By default, Consul balances traffic to all healthy upstream instances in the cluster, even if the instances are in different network regions and zones. You can configure Consul to route requests to upstreams in the same region and zone, which reduces latency and transfer costs. Refer to Route traffic to local upstreams for additional information. +``` + +Example of reference content that describes a mix of community and paid functionality: + +``` +| Element | Description | Feature 1 | Feature 2 | +| --- | --- | --- | --- | +| `elementA` | Description . | Data type | Use case 1 | +| `elementB` | Description of community edition.| Data type | Use case 1 | +``` + +## Guidelines for variants + +Use the variants component to add variations of the same information for different audiences, such as showing how to interface with an SDK using different programming languages. The component adds a menu to the page so that users can choose which information to render. Refer to the [CDKTF documentation](https://developer.hashicorp.com/terraform/tutorials/cdktf/cdktf-build) for an example. + +- **Lean on existing variants**. Only create a new variant type or modify an existing variant if you cannot find one that fits your purposes. This should be a rare occurrence. +- **Choose variants and variant names carefully**. Be extremely mindful when deciding on a variant and variant option slug. Variants and slugs form part of the URL and can affect SEO, as well as user experience. +- **Be concise with variants and variant names**. Variant and variant options should be approximately 20 characters. +- **Be consistent across products for slug and name**. +- **Use sentence-style capitalization** for variant and variant option names, such as, "Interactive lab" instead of "Interactive Lab". +- **Do not place H2 headers in variants**. H2 headers render on the right sidecar. In addition, variants are meant to separate the learning outcomes from tasks. H2 should be more general, for example, "Deploy infrastructure". Variants may include more specific guidance, such as "AWS, Azure, Google Cloud". + +### How to use variants + +There are three main steps to use variants. First, you need to create the variants. After you have configured the variant, you can use it in a tutorial by specifying it in the metadata and referencing it in the content. + +1. Identify the variant type you want to use in content/variants. +1. There are two ways to specify variants in a tutorial. You can reference all options in a variant or a subset. + - By default, if you only specify the variant slug (id), the tutorial will render all options in the order as defined in the variants file. For example, the following configuration renders "Terraform Cloud", "OSS", and "Interactive Lab" as variant types for the tutorial. + + ``` + variants: + - slug: terraform-workflow + ``` + + - You can use the options parameter to reorder or render a subset of the variant options specified in the variant configuration file. For example, the following configuration will render "OSS" and "Terraform Cloud" as variant types for the tutorial. + + ``` + variants: + - slug: terraform-workflow + options: + - oss + - tfc + ``` + +1. Use the Variant component by specifying both the variant slug and the variant option slug. When a particular variant option is active, only content for that variant option will render on the page. If no variant option is selected, the default option is the first variant defined in the options array. For example: + + ``` + + + + Content for TFC + + + + + Content for OSS + + + + ``` \ No newline at end of file diff --git a/content/style-guide/codeblocks-and-consoles/fonts-and-formats.md b/content/style-guide/codeblocks-and-consoles/fonts-and-formats.md new file mode 100644 index 000000000..bcf00b08d --- /dev/null +++ b/content/style-guide/codeblocks-and-consoles/fonts-and-formats.md @@ -0,0 +1,170 @@ +# Fonts and formats + +Follow these guidelines for formatting content that appears in code snippets and CLIs. + +## Format commands as code + +- **keywords**: formatting, CLIs, commands, code +- **content sets**: docs, tutorials, WAF, certifications + +## Use shell-session for Linux shell commands + +- **keywords**: CLIs, shell-session, syntax highlighting +- **content sets**: docs, tutorials, WAF, certifications + +Use `shell-session` syntax highlighting for CLIs. + +### Example + +```` +The following command writes a policy named `exampleapp`: + +```shell-session +$ vault policy write exampleapp - < +``` +```` + diff --git a/content/style-guide/codeblocks-and-consoles/index.md b/content/style-guide/codeblocks-and-consoles/index.md new file mode 100644 index 000000000..1ab75f7fd --- /dev/null +++ b/content/style-guide/codeblocks-and-consoles/index.md @@ -0,0 +1,5 @@ +# Codeblocks and consoles + +- [Content organization](organization.md) +- [Fonts and formats](fonts-and-formats.md) +- [Language and word choice](language.md) diff --git a/content/style-guide/codeblocks-and-consoles/language.md b/content/style-guide/codeblocks-and-consoles/language.md new file mode 100644 index 000000000..8197ff585 --- /dev/null +++ b/content/style-guide/codeblocks-and-consoles/language.md @@ -0,0 +1,50 @@ +# Language and word choice + +These guideline help you choose consistent words and phrases when describing code and commands. + +## Do not use the command name as a verb + +- **keywords**: writing, word choice, CLIs, commands +- **content sets**: docs, tutorials, WAF, certifications + +Refer to "the {command words} command", instead of "a {command words}" for clarity. + +### Examples + +**Do**: + +``To download providers, run the `terraform init` command in the directory containing the `main.tf` file.`` + +**Don't** + +``To download providers, `init` the directory containing the `main.tf` file.`` + +## Use language that matches keywords built into the product + +- **keywords**: writing, formatting, configuration, keys, values, code +- **content sets**: docs, tutorials, WAF, certifications + +When describing code, configurations, settings, modes, and other elements, refer to specific keys or values and format them as code. + +### Examples + +**Do** + +``` +Add an `actions` field to your configuration to specify which actions clients can perform on the resources. +``` + +``` +Set the `mode` to `active-active` to configure Terraform Enterprise to store and retrieve data from external sources. +``` + +**Don't** + +``` +Add Actions to your configuration and specify which actions clients are allowed to perform on the resources. +``` + +``` +Operate Terraform Enterprise in Active-Active mode to configure Terraform Enterprise to store and retrieve data from external sources. +``` + diff --git a/content/style-guide/codeblocks-and-consoles/organization.md b/content/style-guide/codeblocks-and-consoles/organization.md new file mode 100644 index 000000000..d9b2b894b --- /dev/null +++ b/content/style-guide/codeblocks-and-consoles/organization.md @@ -0,0 +1,132 @@ +# Content organization + +These guidelines are intended to help you organize information in a consistent manner when describing code and commands. + +## Avoid providing instructions and documenting functionality in code comments + +- **keywords**: code blocks, comments, writing +- **content sets**: docs, tutorials, WAF + +Use comments to enhance clarity, but call out pertinent details from the code block when discussing the block instead of using comments to document instructions, functionalities, or other characteristics. + +### Example + +**Do** + +```` +The following configuration requires the `aws` provider version 2.7.0 or later from the public Terraform registry: + +```hcl +terraform { + required_providers { + aws = { + version = ">= 2.7.0" + source = "hashicorp/aws" + } + } +} +``` +```` + +**Don't** + +```` +```hcl +terraform { + required_providers { + aws = { + version = ">= 2.7.0" ## Adds the required version + source = "hashicorp/aws" ## Where Terraform should get the provide from + } + } +} +``` +```` + +## In tutorials, introduce code blocks with a descriptive imperative sentence that ends with a period + +- **keywords**: code blocks +- **content sets**: tutorials, WAF + +The sentence before a code block describes a high-level operation that is expressed by the command. + +### Example + +```` +Write out the policy named `exampleapp` that enables the `read` capability for secrets at path `secret/data/exampleapp/config`. + +```shell-session +$ vault policy write exampleapp - < + ``` + +1. Set the `VAULT_NAMESPACE` environment variable to `admin`. + + ```shell-session + $ export VAULT_NAMESPACE=admin + ``` +```` + +```` +```shell-session +$ mkdir /tmp/learn-vault-lab && export HC_LEARN_LAB="/tmp/learn-vault-lab" +``` +```` + +**Don't** + +```` +Set the environment variables. + +```shell-session +$ export VAULT_ADDR="http://127.0.0.1:8200" +$ export VAULT_TOKEN= +$ export VAULT_NAMESPACE=admin +``` +```` \ No newline at end of file diff --git a/content/style-guide/general/active-voice.md b/content/style-guide/general/active-voice.md new file mode 100644 index 000000000..89ca37f01 --- /dev/null +++ b/content/style-guide/general/active-voice.md @@ -0,0 +1,51 @@ +# Active voice + +These guidelines are intended to help you write in active voice. + +## Write sentences in which the subject performs the action, embodies a description, or exhibits agency + +- **keywords**: writing, grammar, active-voice +- **content sets**: docs, WAF, tutorials, certifications + +### Examples + +**Do:** + +- `Next, register the service.` +- `We recommend configuring VCS access when you set up an organization.` +- `By default, Vault expects users to own configuration directories and files that control how Vault runs.` +- `Consul is a service networking solution.` +- `Consul solves service networking issues.` + +**Don't** + +- `Next, the service will be registered.` +- `It is recommended to configure VCS access when first setting up an organization.` +- `By default, Vault expects that the configuration directory and files that run Vault are owned by the user.` + +## Use direct, imperative statements that tell readers what to do + +- **keywords**: writing, grammar, active-voice +- **content sets**: docs, WAF, tutorials, certifications + +Imperatives imply "you" as the subject. Imperatives are clear, actionable, and prevent passive voice. + +### Examples + +**Do:** + +The following examples imply that the subject is the second "you" : + +- ``To specify the location of a configuration file, use the `-config` flag with `vault server`.`` +- ``Open `main.tf` in your editor.`` + +The following examples explicitly instruct "you" to perform the action: + +- ``You can set the `-var` flag multiple times in the same command to set additional variables.`` +- ``You must provide credentials to access HCP Terraform.`` + +**Don't:** + +- `The flag can be set multiple times. ` +- `Next, the service will be registered.` +- `It is recommended to configure VCS access when first setting up an organization.` \ No newline at end of file diff --git a/content/style-guide/general/alerts.md b/content/style-guide/general/alerts.md new file mode 100644 index 000000000..2b0b6de12 --- /dev/null +++ b/content/style-guide/general/alerts.md @@ -0,0 +1,173 @@ +# Alerts + +These guidelines are intended to help you determine when to use alert boxes. + +## Use alerts sparingly in documentation + +- **keywords**: notes, warnings, alerts, callout boxes +- **content sets**: docs + +Avoid adding unwarranted notes, warnings, and other alert boxes, which distract from the rest of the documentation and may give the impression that the rest of the content is unimportant. Refer to Guidelines for alert boxes for additional information. + +## Use markdown blockquotes to call out links to tutorials in documentation + +- **keywords**: links to tutorials, alerts +- **content sets**: docs + +Place blockquotes in the Overview or Introduction section or in the most relevant section in the body of the page. Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for additional information. + +### Examples + +**Do** + +``` +# Import existing resources overview + +This topic provides an overview of the Terraform commands that let you import existing infrastructure resources so that you can manage them with Terraform. + +> **Hands-on:** Try the [Import Terraform Configuration](/terraform/tutorials/state/state-import) tutorial. +``` + +``` +# Import existing resources overview + +This topic provides an overview of the Terraform commands that let you import existing infrastructure resources so that you can manage them with Terraform. + +@include 'partials/enterprise.mdx` + +## Workflows + +You can import an existing resource to state from the Terraform CLI. You can also perform import operations using HCP Terraform. To import multiple resources, use the `import` block. + +> **Hands-on:** Try the [Import Terraform Configuration](/terraform/tutorials/state/state-import) tutorial. +``` + +**Don't** + +``` +# Import existing resources overview + +This topic provides an overview of the Terraform commands that let you import existing infrastructure resources so that you can manage them with Terraform. + + +Try the [Import Terraform Configuration](/terraform/tutorials/state/state-import) tutorial. + +``` + +``` +# Import existing resources overview + +> **Hands-on:** Try the [Import Terraform Configuration](/terraform/tutorials/state/state-import) tutorial. + +This topic provides an overview of the Terraform commands that let you import existing infrastructure resources so that you can manage them with Terraform. +``` + +## Place interactive tutorial alerts early in a tutorial + +- **keywords**: instruqt, alerts, callouts +- **content sets**: tutorials + +Use discretion in where you think this component will best suit the flow of the content, but you should preferably place it directly following introductory content. Refer to Guidelines for alert boxes for additional information. + +### Example + +``` +# This is the tutorial heading + +Here are some intro paragraphs. Consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. + +Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. + + + +## This is the start of the tutorial instructions + +//... +``` + +## Use warning alerts to call out potentially harmful actions or configurations + +- **keywords**: warnings, alerts +- **content sets**: docs, tutorials + +Add an alert box to instructions when they describe actions or configurations that require special consideration to prevent harmful effects. + +Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for additional information. + +### Examples + +**Do** + +In the following example, users potentially lock up access to the system by overwriting existing credentials: + +``` +1. Set [application default credentials](https://cloud.google.com/docs/authentication/application-default-credentials) +as environment variables on the Vault server. + + + Passing Vault new root credentials overwrites any preexisting root credentials. + +``` + +**Don't** + +In the following example, the only consequence is that the reader must get the necessary permissions to complete the instructions: + +``` +## Requirements + + + You must be a member of a team with one of the following permissions enabled to create and manage workspaces. + + +- **Manage all projects** +``` + +## Use tip alerts to call out best practices or optional settings and workflow + +- **keywords**: tips, flow, alerts +- **content sets**: docs, tutorials + +You can add tip-style alert boxes to highlight a recommendation, best practice, or to provide assistance beyond the scope of the documentation or tutorial. + +Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for additional information. + +### Examples + +**Do** + +``` + + If you do not have access to IAM user credentials, use another authentication method described in the [AWS provider documentation](https://registry.terraform.io/providers/hashicorp/aws/latest/docs#environment-variables). + +``` + +``` +Send a `GET` request to the `/workspaces/:workspace_id` endpoint to list workspace details. + + + Alternatively, you can send a `GET` request to the `/organizations/:organization_name/workspaces/:name` endpoint. + +``` + +**Don't** + +The following example calls out information as a tip instead of describing it as part of the core product documentation: + +``` +The `recording_storage_minimum_available_capacity` vaule defines the minimum available disk space that must be available on the worker for session recording and session recording playback. + + + This threshold determines the local storage state of the worker! + +``` + +The following example contains several style guide issues, including applying the ale the wrong alert type for the information, using a custom title, and using an alert in first place when a regular sentence is more appropriate: + +``` +## Dependency provisioners + + +Advanced Topic! Dependency provisioners are an advanced topic. If you are just getting started with Vagrant, you can safely skip this. + +``` \ No newline at end of file diff --git a/content/style-guide/general/content-organization.md b/content/style-guide/general/content-organization.md new file mode 100644 index 000000000..ea9b9e6b0 --- /dev/null +++ b/content/style-guide/general/content-organization.md @@ -0,0 +1,383 @@ +# Content organization + +These guidelines are intended to help you organize information within a page in a consistent manner. + +## Do not implement frequently-asked-question (FAQ) sections + +- **keywords**: writing, faq +- **content sets**: docs, cert,tutorials + +If the information has gaps, redesign your content around use cases that would otherwise be filled with FAQs. + +## Organize content so that it flows in a single direction from beginning to end + +- **keywords**: writing, flow +- **content sets**: docs, WAF, tutorials + +Avoid structuring content so readers have to backtrack or jump forward. + +When you must direct readers to a different section, refer to a specific point instead of using ambiguous directional phrases, such as "above", "below", and "previously" because the location of content can change over time. + +Use "following" to describe an element or topic that immediately follows the sentence or paragraph. + +### Examples + +**Do:** + +- `In the following example, . . .` +- `A provider has the following configuration: . . .` +- `Copy the certificate keys you created in [Create TLS certificates](#create-tls-certificates) to the host instance.` +- `Copy the output from step 1.` +- `The account must have admin access to shared repositories containing Terraform configurations. Refer to [Requirements](#requirements) for more information.` + +**Don't:** + +- `The example below . . .` +- `Get the output from the step above . . .` +- `Get the output from the previous step . . .` +- `See above for supported versions.` + +## Reference specific steps, section headings, or page titles when pointing readers to other sections + +- **keywords**: writing, flow, organization +- **content sets**: docs, WAF, cert, tutorials + +When necessary, direct users to the specific step instead of using directional or temporal phrases. When you must reference previous sections, always direct users to the specific section. Avoid vague positional language such as “above” or “previously”. + +### Examples + +**Do:** + +- `Copy the output from step 1.` +- `Refer to [Requirements](#requirements) for supported versions.` +- `In the following example, . . .` + +**Don't** + +- `Get the output from the previous step . . .` +- `See above for supported versions.` +- `The example above shows . . .` + +## Write simple sentences that contain a single idea + +- **keywords**: writing, flow, organization +- **content sets**: docs, WAF, cert, tutorials + + +Avoid long, complex sentences. Instead, write multiple sentences that each contain a single idea. Frontload paragraphs with the most important information to make them more scannable. + +Do not use dashes, semicolons, or other punctuation to merge several ideas into a single sentence. Refer to [Do not use en or em dashes to separate ideas or phrases](grammar.md#do-not-use-parentheses-en-dashes-or-em-dashes-to-separate-ideas-or-phrases) for additional guidance. + +**Do:** + +```markdown +Terraform processes the `import` block during the planning stage. Terraform lists the steps it intends to take in a plan, which you can approve to have Terraform import resources during the subsequent apply stage.` +``` + +**Don't:** + +```markdown +The `import` block, like all Terraform configuration blocks, is processed during the `terraform plan` operation, which outputs a list of changes Terraform will make if you proceed to apply. +``` + +## Do not format multiple paragraphs of text into lists + +- **keywords**: writing, flow, organization, lists +- **content sets**: docs, WAF, cert, tutorials + +Do not force information into lists when doing so results in very large list items spanning multiple lines. + +Do not force information into a list when doing so results in multiple tiers of lists. Instead, group related information into subheadings and apply flat or almost-flat lists. + +### Examples + +``` + +## Personas + +Consul aligns with the following personas. + +### System administrator + +This person has access to the infrastructure undergirding the Consul cluster. System administrators have direct SSH or RDP access to a server within a cluster through a bastion host. This person also has permission to perform read, write, and execute operations on the Consul binary. The binary is the same for server and client agents, but they have different configuration files. + +This person may also have super-user access to the underlying compute resource and all persisted data on disk or in memory, including ACL tokens, certificates, and other secrets stored on the system. + +The organization trusts the system administrator to configure, start, and stop the Consul agent by providng administrative rights to the underlying operating-system. + +### Consul administrator + +The Consul administrator is often the same person as the system administrator. This person has access to define the Consul agent configurations for servers and clients, and have a Consul management ACL token. They also have total rights to all of the parts in the Consul system including the ability to manage all services within a cluster. + +### Consul operator + +This is someone who likely has restricted capabilities to use their namespace within a cluster. + +### Developer + +This is someone who is responsible for creating, and possibly deploying applications connected, or configured with Consul. In some cases they may have no access, or limited capabilities to view Consul information, such as through metrics, or logs. + +### User + +This refers to the end user whow uses applications backed by services managed by Consul. In some cases services may be public facing on the internet such as a web server, typically through a load-balancer, or ingress gateway. This is someone who should not have any network access to the Consul agent APIs. + +``` + +``` + +## Requirements + +The requirements depend on which operational mode you choose. + +### `external` mode + +- Refer to the PostgreSQL configuration requirements for stateful application data storage requirement details. +- Refer to the data object storage configuration requirements for requirements. + +### `active-active` mode + +- Refer to the PostgreSQL configuration requirements for stateful application data storage requirement details. +- Refer to the data object storage configuration requirements for requirements. +- Refer to the Redis data store configuration requirements for requirements. + +### `disk` mode + +One of the following mounted disk types is required for the persistent storage volume: + +- AWS EBS +- GCP zonal persistent disk +- Azure disk storage +- iSCSI +- SAN +- A disk physically connected to the host machine + +``` + +**Don't:** + +``` +## Personas + +It helps to consider the following types of personas when managing the security requirements of a Consul deployment. The granularity may change depending on your team's requirements. + +- System Administrator - This is someone who has access to the underlying infrastructure to the Consul cluster. Often they have access to SSH or RDP directly into a server within a cluster through a bastion host. Ultimately they have read, write and execute permissions for the actual Consul binary. This binary is the same for server and client agents using different configuration files. These users potentially have sudo, administrative, or some other super-user access to the underlying compute resource. They have access to all persisted data on disk, or in memory. This would include ACL tokens, certificates, and other secrets stored on the system. Users like these are essentially totally trusted, as they have administrative rights to the underlying operating-system with the ability to configure, start, and stop the agent. + +- Consul Administrator - This is someone (probably the same System Administrator) who has access to define the Consul agent configurations for servers and clients, and/or have a Consul management ACL token. They also have total rights to all of the parts in the Consul system including the ability to manage all services within a cluster. + +- Consul Operator - This is someone who likely has restricted capabilities to use their namespace within a cluster. + +- Developer - This is someone who is responsible for creating, and possibly deploying applications connected, or configured with Consul. In some cases they may have no access, or limited capabilities to view Consul information, such as through metrics, or logs. + +- User - This is the end user, using applications backed by services managed by Consul. In some cases services may be public facing on the internet such as a web server, typically through a load-balancer, or ingress gateway. This is someone who should not have any network access to the Consul agent APIs. +``` + +``` +## Requirements + +- `external` mode + + - Refer to the PostgreSQL configuration requirements for stateful application data storage requirement details. + - Refer to the data object storage configuration requirements for requirements. + +-`active-active` mode + + - Refer to the PostgreSQL configuration requirements for stateful application data storage requirement details. + - Refer to the data object storage configuration requirements for requirements. + - Refer to the Redis data store configuration requirements for requirements. + +- `disk` mode + + - One of the following mounted disk types is required for the persistent storage volume: + + - AWS EBS + - GCP zonal persistent disk + - Azure disk storage + - iSCSI + - SAN + - A disk physically connected to the host machine +``` + +## Describe the contents of diagrams, tables, and example code blocks in the introduction to the elements + +- **keywords**: writing, diagrams, tables +- **content sets**: docs, WAF, tutorials + +Introduce diagrams, tables, and example code blocks with a statement that describes its purpose. If you need to provide additional clarity, do so after the page element. + +Do not describe code examples using comments embedded in the code. + +### Examples + +**Do:** + +``` +The following diagram shows . . . + +![Description](/static/img/graphic.png) +``` + +```` +In the following example, . . . + +```hcl +{some code} +``` +```` + +**Don't** + +``` +![Description](/static/img/graphic.png) + +The above shows . . . +``` + +```` + +```hcl +# This part of the code does {some action} +{some code} +``` + +```` + +## Do not place the same type of content elements next to each other + +- **keywords**: formatting +- **content sets**: docs, tutorials, WAF, certifications + +Do not place the following non-prose elements immediately next to each other: + +- alerts next to other alerts +- headings next to other headings +- tables next to other tables +- visual aids next to other visual aids +- lists next to other lists + +Creating blocks of visually complex elements distracts readers from the information. Use introductory text between the same type of elements. + +### Examples + +**Do:** + +``` +## Heading + +This paragraph introduces subtopics organized under each subheading. + +### Subheading + +``` + +**Don't:** + +``` +## Heading + +### Subheading +``` + +## Include the URL for the locally-running services at least once + +- **keywords**: local services, URLs, links +- **content sets**: tutorials, docs + +When describing the address where an application or service is accessible, include the URL at least once in the body of the content so that readers can readily copy, paste, and modify the location for their environment. + +For short tutorials, include the URL the first time it is mentioned. For longer-form content or content with multiple stages, consider including the URL in sections that appear later in the tutorial. + +### Examples + +**Do:** + +``In a browser window, navigate to the UI at `http://localhost:8500`.`` + +**Don't** + +`Go to the UI.` + +## Match the navigation label, page and meta titles, and link text as closely as possible per your product information architecture + +- **keywords**: navigation, page titles, writing, IA +- **content sets**: docs + +Each page has a label in the navigation, an H1 page title, and a meta title that search engines use as part of their algorithms to match queries to content. The navigation label has the most restrictive character length. The H1 page title should match the meta title, but you can write longer or shorter meta titles as necessary. Use keywords from the page and meta title in the navigation label so that the experience is consistent for readers. + +The only exception is the overview page for a content area, which should always appear in the sidebar as "Overview". + +### Examples + +**Do** + +The following example describes proper title elements for an overview page: + +- Navigation label: "Overview" +- Page title: `# Terraform Enterprise deployment overview` +- Meta title: "Terraform Enterprise deployment overview" + +The following example shows proper title elements for a usage page: + +- Navigation label: "Establish cluster peering connections" +- Page title: `# Establish cluster peering connections` +- Meta title: "Establish cluster peering connections" + +**Don't** + +In the following example, the page and meta titles match, but they do not agree with the navigation label: + +- Navigation label: "Improving Consul Resilience" +- Page title: `Fault tolerance` +- Meta title: "Fault tolerance in Consul" + +## Use the `badge` attribute in the navigation file to note release phases and special conditions, such as beta and deprecated + +- **keywords**: writing, navigation, beta, deprecated, data.json +- **content sets**: docs, tutorial, WAF, certifications + +Use all caps for the contents of the badge. + +Always use `"color" : "neutral"`. + +Always use `"type": "outlined"` for statuses: + +- `ALPHA` +- `BETA` +- `DEPRECATED` +- `EXPERIMENTAL` + +Always use `"type": "filled"` for editions: + +- `ENT` +- `HCP` +- `HCP/ENT` + +When status and edition are necessary, use the edition style and the following format: + +` | ` + +For deprecated items, replace any existing badge with `DEPRECATED` and use the appropriate style. + +Discuss experimental features with your technical writer. + +### Example + +```json + +"title": "Session recording", + "badge": { + "text": "BETA", + "type": "outlined", + "color": "neutral" + } +``` + +## Write modular pages and sections + +- **keywords**: writing, dry, modular topics +- **content sets**: docs, tutorials, WAF, certifications + +Describe concepts, instructions, workflows, reference items, and other types of information once in a neutral context and link to them from more specific contexts. + +Writing modular topics once so that you don't repeat yourself is referred to as "keeping your writing DRY". Refer to the content types guidance for additional guidance. + +Some repetition is unavoided and even expected in some contexts, but copying and pasting the same content without using partials indicates non-modular topics. \ No newline at end of file diff --git a/content/style-guide/general/enterprise-releases.md b/content/style-guide/general/enterprise-releases.md new file mode 100644 index 000000000..15cf3fb12 --- /dev/null +++ b/content/style-guide/general/enterprise-releases.md @@ -0,0 +1,179 @@ +# Paid offerings and pre-GA releases + +These guidelines describe how to write about enterprise editions, paid tiers, and pre-GA releases. + +## Use an enterprise alert to create a partial that calls out paid edition considerations on overview and concept pages + +- **keywords**: enterprise, editions, alerts +- **content sets**: docs + +Use the appropriate partial to add an alert box when the topic describes features that require a paid edition. Refer to [Use the appropriate partial to communicate product maturity, deprecation warning, and pricing and packaging information](#use-the-appropriate-partial-to-communicate-product-maturity-deprecation-warning-and-pricing-and-packaging-information). + +The design documents for overview and concept content types do not include a Requirements or Prerequisites section. When you need to create a partial to identify a paid feature or functionality, use the enterprise-style alert box. Use the include tag to add it to the appropriate section. + +If the edition requirement applies to the entire page, place the include element after the page description paragraph. Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for additional information. + +### Examples + +**Do:** + +``` +# Overview page title + +This topic provides an overview of how to use {functionality}. + + + {Description of consideration and link to product page} + +``` + +``` +## Subheading that describes a specific aspect + + + {Description of consideration and link to product page} + +``` + +**Don't:** + +``` +# Overview page title + + + {Description of consideration and link to product page} + + +This topic provides an overview of how to use {functionality}. +``` + +## Use inline alerts when calling out edition considerations on reference pages + +- **keywords**: enterprise, editions, alerts, flow +- **content sets**: docs + +The design document for reference content types does not include a Requirements or Prerequisites section. Additionally, most reference pages are designed to be searched using the browser's find command. When you need to call out pricing or edition information for a flag, argument, and other reference information, use the inline enterprise-style alert box at the specific element. If the edition requirement applies to the entire page, place the alert after the page description paragraph. Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for additional information. + +### Examples + +**Do:** + +``` +## Options + +You can use the following options: + +- `option1`: Decription of this option. +- `option2`: Description of this option. +``` + +``` +# `command` reference + +The `command` performs some action. + + + {Description of consideration and link to product page} + +``` + +**Don't:** + +``` +## Options + +You can use the following options: + +- `option1`: Decription of this option. + + {Description of consideration and link to product page} + +- `option2`: Description of this option. +``` + +## Use the appropriate partial to communicate product maturity, deprecation warning, and pricing and packaging information + +- **keywords**: writing, partials, beta, enterprise +- **content sets**: docs, tutorials, WAF + +Do not write custom alerts or messages to describe flag beta features, deprecations, or paid edition considerations. Instead, use a partial to render the appropriate standardized message. Work with your technical writer if your doc set does not have an appropriate partial. + +### Examples + +**Do:** + +``` +# Secrets import + +@include 'alerts/enterprise-only.mdx' +``` + +**Don't:** + +``` +# Secrets import + + +Alpha features are features in an active-development state or available early in development to provide as a tech demo experience and are subject to change. We strongly discourage using alpha features in production deployments of Vault. + +``` + +## Use note-style alerts to create partials that call out beta functionality + +- **keywords**: beta, flow, alerts +- **content sets**: docs, tutorials + +Use the appropriate partial to add an alert box when the topic describes features that do not ship with standard community edition products or are not yet generally available. Refer to [Use the appropriate partial to communicate product maturity, deprecation warning, and pricing and packaging information](#use-the-appropriate-partial-to-communicate-product-maturity-deprecation-warning-and-pricing-and-packaging-information). + +When creating the partial containing a standardized message, use note-style alert boxes. + +For tutorials, add the `beta` badge to the front matter in your markdown file. Do not attach badges to tutorials that have a cloud and open source option. + +If the entire page of documentation relates to beta functionality, add a `“BETA”` badge to the navigation entry. + +Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for additional information. + +### Examples + +**Tutorials** + +``` +--- +products_used: + - product: vault + beta: true +--- +``` + +**Documentation** + +``` + +This feature is in beta. Do not use beta features in production environments. + +``` + +## Describe edition and pricing considerations in the requirements section for topics that provide instructions + +- **keywords**: enterprise, editions, alerts, flow +- **content sets**: docs, tutorials + +When the page describes using enterprise features or functionality that requires a minimum HCP plan, state the required subscriptions or editions in the requirements section and to link to appropriate marketing materials. Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for additional information. + +### Examples + +**Documentation** + +``` +# Enable audit logging + +This topic describes how to enable audit logs. + +## Overview + +{overview} + +## Requirements + +- HCP Terraform account with a Plus subscription. Refer to [HCP Terraform pricing](https://www.hashicorp.com/en/products/terraform/pricing) for details. +``` diff --git a/content/style-guide/general/fonts-and-formats.md b/content/style-guide/general/fonts-and-formats.md new file mode 100644 index 000000000..9c2bb236e --- /dev/null +++ b/content/style-guide/general/fonts-and-formats.md @@ -0,0 +1,124 @@ +# Fonts and text formatting + +Follow these guidelines so that you can consistently use code font, apply letter cases, and format text. + +## Use lowercase for features, components, and other regular nouns unless they are branded words + +- **keywords**: capitalization, lowercase, uppercase, feature names, binaries, files +- **content sets**: docs, tutorials, WAF, certifications + +Capitalize brand names and product names as proper nouns, but use lowercase for names of features, components, binaries, files or other regular nouns unless they are branded words. Refer to the word list in the corporate style guide for exceptions and special cases. + +### Examples + +- "virtual machine", not "Virtual Machine" +- "consensus protocol", not "Consensus Protocol" +- "`active-active` mode', not "Active/Active mode" +- "Consul server", not "Consul Server" + +## Use boldface to introduce new terms + +- **keywords**: formatting, bold, terms, italics, quotes, quotation marks +- **content sets**: docs, tutorials, WAF, certifications + +Do not use italics or quotation marks to introduce terminology. Use boldface instead. + +### Examples + +**Do** + +``` +**Data sources** allow Terraform to use information defined outside of Terraform, defined by another independent Terraform configuration, or modified by functions. +``` + +**Don't** + +``` +_Data sources_ allow Terraform to use information defined outside of Terraform, defined by another independent Terraform configuration, or modified by functions. +``` + +``` +"Data sources" allow Terraform to use information defined outside of Terraform, defined by another independent Terraform configuration, or modified by functions. +``` + +## Do not use special text formatting for names of services, applications, and programs + +- **keywords**: formatting, services, applications +- **content sets**: docs, tutorials, WAF, certifications + +Do not use code font, italics, quotation marks, bold, or any other special formatting or characters for names of services, applications, and programs, but use code font when referring to an executable, such as the CLI. + +### Examples + +**Do** + +- `Start the counting service.` +- `Stop the dashboard service.` +- ``Run the `terraform apply` to provision the counting service.`` + +**Don't** + +- ``Start the `counting` service.`` +- `Stop the _dashboard_ service.` + +## Format local URLs as code + +- **keywords**: formatting, URLs, code +- **content sets**: docs, tutorials, WAF, certifications + +### Examples + +``In a browser window, navigate to the UI at `http://localhost:8500`.`` + +## Format API endpoints and request methods as code + +- **keywords**: formatting, APIs, code +- **content sets**: docs, tutorials, WAF, certifications + +### Examples + +``Send a `PUT` request to the `/acl/token` endpoint to create a new token.`` + +## Format specific file names as code + +- **keywords**: formatting, URLs, code, filename, filenames +- **content sets**: docs, tutorials, WAF, certifications + +### Examples + +```` +In the following example, Terraform saves the planned infrastructure changes in the `my-plan` file in the local directory: + +```shell-session +$ terraform apply -out=my-plan +``` +```` + +## Use lowercase for compass directions, but capitalize the names of regions + +- **keywords**: writing, directions, regions, east, west, north, south +- **content sets**: docs, tutorials, WAF, certifications + +Use lowercase for compass directions, such as north, south, east, and west, but capitalize the names of regions, such as "the Southern United States". + +## Do not use footnotes or endnotes to cite sources. + +- **keywords**: writing, footnotes, endnotes, citations +- **content sets**: docs, tutorials, WAF, certifications + +Cite third-party work directly in the prose and link to the source. + +## Capitalize job titles when introducing people, but use lower case when referring to jobs + +- **keywords**: writing, capitalization, job titles +- **content sets**: docs, tutorials, WAF, certifications + +### Examples + +- `Armon Dadgar, Founder and CTO` +- `She is the founder of the company.` + +## Do not use the registered trademark or trademark symbol unless directed to do so by HashiCorp's legal team + +- **keywords**: writing, trademarks +- **content sets**: docs, tutorials, WAF, certifications \ No newline at end of file diff --git a/content/style-guide/general/grammar.md b/content/style-guide/general/grammar.md new file mode 100644 index 000000000..087b5b8ca --- /dev/null +++ b/content/style-guide/general/grammar.md @@ -0,0 +1,227 @@ +# Grammar and punctuation + +These guidelines describe verb tense and how to consistently document events that occur over time. + +## Always use the serial comma, also called the "Oxford" comma + +- **keywords**: grammar, punctuation, commas, lists +- **content sets**: docs, WAF, tutorials, certifications + +In prose, add a comma between the second to last item and the word "and". + +### Examples + +**Do:** + +`Give permission to read, write, and delete.` + +**Don't:** + +`Give permission to read, write and delete.` + +## Always write complete sentences in prose + +- **keywords**: grammar, sentence fragments +- **content sets**: docs, WAF, tutorials, certifications + +Do not use sentence fragments or truncated phrases in prose. Do not split complete sentences across codeblocks, screenshots, or other elements. Do not use a list, codeblock, or other element to complete a sentence. + +### Examples + +**Do:** + +``` +# `packer build ` command + +The `packer build` command starts a build using the configurations defined in the template file. +``` + +```` +Create a token and link it to your policy: + +```shell-session +$ consul acl token create +``` + +```` + +**Don't:** + +``` +# `packer build ` command + +Starts a build. + +``` + +```` +Run + +```shell-session +$ consul acl token create +``` + +to link the policy to a token. +```` + +## Avoid mixing fragments and complete sentences in lists and tables + +- **keywords**: grammar, sentence fragments, complete sentence, lists, tables +- **content sets**: docs, WAF, tutorials, certifications + +Prefer complete sentences in all cases, but be consistent when you need to use sentence fragments in non-prose constructions, such as tables and lists. If you use a sentence fragment for one cell in a table or for one item in a list, use fragments for all cells or list items. + +Use parallel phrases in lists. + +### Examples + +**Do:** + +Instead of showing the markdown, the following example shows the rendered table: + +| Parameter | Description | Data type | Default | +| --- | --- | --- | --- | +| `IdleTimeout` | Specifies the total amount of time permitted for the request stream to be idle | Integer | `0` | +| `RequestTimeout` | Specifies the total amount of time in nanoseconds, including retry attempts, Consul permits for the entire downstream request to be processed | Integer | `0` | + + +``` +You can configure the following types of gateways: + +- **Mesh gateways** enable service-to-service traffic between Consul datacenters or between Consul admin partitions. They also let you federate datacenters across wide area networks. +- **Ingress gateways** enable connectivity within your organizational network from services outside the Consul service mesh to services in the mesh. +- **Terminating gateways** enable connectivity within your organizational network from services in the Consul service mesh to services outside the mesh. +``` + +**Don't:** + +Instead of showing the markdown, the following example shows the rendered table: + +| Parameter | Description | Data type | Default | +| --- | --- | --- | --- | +| `IdleTimeout` | This parameter specifies the total amount of time permitted for the request stream to be idle. | Integer | `0` | +| `RequestTimeout` | Specifies the total amount of time Consul permits for the entire downstream request to be processed. This parameter accepts a value in nanoseconds. Includes retry attempts | Integer | `0` | + + +``` +You can configure the following types of gateways: + +- _Mesh gateways_ enable service-to-service traffic between Consul datacenters or between Consul admin partitions. lets you federate datacenters across wide area networks. +- _Ingress gateways_ - Use to connect external services to the mesh +- _Terminating gateways_ - Lets services be connected services externally +``` + +## Do not use parentheses, en dashes, or em dashes to separate ideas or phrases + +- **keywords**: grammar, punctuation, parentheses, dashes +- **content sets**: docs, WAF, tutorials, certifications + +En dashes represent a range. Em dashes are similar to commas, but many writers use them in place of colons, semicolons, parentheses, or to create stylistic pauses. In documentation, only use parentheses when introducing acronyms or when they are characters in code samples. For consistency, use commas to separate phrases and periods to separate ideas. + +Refer to the following guidelines for additional information: + +- [Spell out a phrase and place the acronym form in parentheses on first use](language#spell-out-a-phrase-and-place-the-acronym-form-in-parentheses-on-first-use) +- [Write sentences that contain a single idea](content-organization#write-simple-sentences-that-contain-a-single-idea) + +### Examples + +**Do:** + +``` +Nomad uses the HashiCorp configuration language (HCL), which uses concise descriptions of the required steps to get to a job file. +``` + +``` +The organization name also must be unique. The interface prompts you to choose another name if an existing organization already has the name. +``` + +**Don't:** + +``` +Nomad uses the Hashicorp Configuration Language - HCL - designed to allow concise descriptions of the required steps to get to a job file. +``` + +``` +The name also must be unique — if another organization is already using the name, you will be asked to choose a different one. +``` + +## Do not use punctuation or text formatting to add semantic emphasis + +- **keywords**: writing, punctuation, emphasis +- **content sets**: docs, WAF, tutorials + +Write in an even, consistent tone. Do not use punctuation, such as exclamation marks, or text formatting, such as bold or italics, for semantic emphasis. + +### Examples + +**Do:** + +- `Vault must have read permission on your source this directory to successfully load plugins. You cannot use symbolic links for the source directory.` +- `TCP (L4) services must authorize incoming connections against the Consul intentions, whereas HTTP (L7) services must authorize incoming requests against the intentions.` + +**Don't:** + +- `Vault _must_ have permission to read files in this directory to successfully load plugins. The value cannot be a symbolic link.` +- `Vault **must** have permission to read files in this directory to successfully load plugins. The value cannot be a symbolic link.` + +## Use colons to introduce lists, tables, and visual aids + +- **keywords**: writing, colons, lists, tables, visual aids +- **content sets**: docs, tutorials, WAF, certifications + +Colons introduce lists of related information, procedural steps, tables, and visual aids. Do not use colons mid-sentence. Do not introduce a list, table, or visual aid with a sentence fragment. + +To introduce a list, write a complete sentence followed by a colon. You can omit the introductory sentence when the list immediately follows a heading, such as the list of requirements on a usage page. + +### Example + +**Do:** + +``` +Use the HCP Terraform API to create, read, update, and delete the following entities: + +- GPG keys +- Private providers +- Provider versions and platforms +``` + +``` +## Requirements + +- A Consul cluster with at least three nodes. +- All Consul servers in the cluster must be on a v0.8.5 or newer. +``` + +**Don't:** + +``` +Use the HCP Terraform API to create, read, update, and delete: GPG keys, private providers, and provider versions and platforms. +``` + +``` +## Overivew + +Start by: + +1. {step} +1. {step} +``` + +## Do not use quotation marks around file names, constructs, new terms, or to add emphasis + +- **keywords**: punctuation, quotes, emphasis, terminology, code +- **content sets**: docs, tutorials, WAF, certifications + +Use quotation marks when required in codeblocks and when referring to titles of books, articles, and other works. Otherwise, do not use them. + +### Examples + +**Do:** + +- `The foundation of Boundary is an identity-based, zero-trust access model.` +- `For details about Lifeguard, refer to the article titled "Making Gossip More Robust with Lifeguard" published on our blog.` + +**Don't:** + +- `The foundation of Boundary is an identity-based, “Zero-Trust” access model.` +- `Terraform relies on plugins called "providers" to interact with cloud providers, SaaS providers, and other APIs.` \ No newline at end of file diff --git a/content/style-guide/general/index.md b/content/style-guide/general/index.md new file mode 100644 index 000000000..1e8b786de --- /dev/null +++ b/content/style-guide/general/index.md @@ -0,0 +1,15 @@ +# General guidelines + +- [Active voice](active-voice.md) +- [Alert boxes](alerts.md) +- [Content organization](content-organization.md) +- [Fonts and formats](fonts-and-formats.md) +- [Grammar and punctuation](grammar.md) +- [Language and word choice](language.md) +- [Links](links.md) +- [Paid offerings ans pre-GA releases](enterprise-releases.md) +- [Point of view](point-of-view.md) +- [Screenshots](screenshots.md) +- [Tense and time](tense-and-time.md) +- [Titles and headings](titles-and-headings.md) +- [Variants](variants.md) \ No newline at end of file diff --git a/content/style-guide/general/language.md b/content/style-guide/general/language.md new file mode 100644 index 000000000..2e90e46ed --- /dev/null +++ b/content/style-guide/general/language.md @@ -0,0 +1,335 @@ +# Language and word choice + +These guideline help you choose consistent words and phrases in prose. + +## Do not use ableist language + +- **keywords**: writing, word choice, ableist +- **content sets**: docs, tutorials, WAF, certifications + +Avoid language that makes assumptions about a user's faculties or ascribes mental health conditions to processes and technologies. + +For many people with different abilities, the difference between asking to "see" another topic instead of being asked to "refer" to another topic is minimal. But there are people for whom "see {link}" or "sanity check" is another reminder of their "otherness" with regard to their vision or mental health. The people who are unbothered by the language will still have a good experience and the people who are more sensitive to it will definitely feel included. + +The discussion around ableist language is nuanced and can easily deviate from how to write content on behalf of HashiCorp to personal expression. Our goal is to be considerate and inclusive, so you should carefully weigh word choices so that we can avoid contributing to what can be an already frustrating experience. + +### Examples + +**Do:** + +- `Refer to {link} for additional information.` +- `Perform a preliminary check to verify that the operation successfully completed.` + +**Don't:** + +- `See {link} for additional information.` +- `Run a sanity check to verify that the operation successfully completed.` + +## Do not use gender-specific language + +- **keywords**: writing, word choice, gender +- **content sets**: docs, tutorials, WAF, certifications + +Refer to general roles, such as a "developer", "engineer", or "administrator", instead of third-person pronouns. When you need to refer to a third-person pronoun, use the singular pronoun "they". + +### Examples + +**Do:** + +- `Distribute tokens to developers so they can access deploy services using the API.` + +**Don't:** + +- `Provide a token to the developer so that he can deploy services using the API.` + +## Use non-violent language + +- **keywords**: writing, word choice, non-violent language +- **content sets**: docs, tutorials, WAF, certifications + +Avoid describing actions using violent terms. Note that some words, such as "execution" to describe issuing a command, may be unavoidable. Explore alternatives whenever possible. Similarly, the `terraform destroy`command, which deletes infrastructure resources, has no alternatives. + +### Examples + +**Do:** + +- ``Click *Delete* to permanently remove {element}.`` +- ``Use the `kill` command to stop the process.`` + +**Don't:** + +- `Hit the *Delete* button to permanently remove {element}.` +- `Kill the process.` + +## Avoid speculative language + +Do not ask readers to "imagine", "suppose", "pretend", or otherwise engage in a hypothetical situation. Instead, use concrete language to set up examples. + +### Examples + +**Do:** + +- `In the following example, deploys three server clusters to the network.` +- `In the following example, the directs Vault to enable the database secrets engine.` + +**Don't:** + +- `Suppose that we are starting with three server clusters.` +- `Imagine that you want to use Vault commands to enable the database secrets engine.` + +## Use the most specific word to describe actions between entities + +General actions such as "use" are acceptable to avoid adding long descriptions. + +### Examples + +Instead of a general action, such as "use", the preferred word is emphasized in the following examples: + +- {product} **consumes** the configuration file. +- The flag **passes** values into the operation. +- **Present** the token when calling the endpoint. + +## Do not use figures of speech + +- **keywords**: diction, metaphors, similes +- **content sets**: docs, WAF, tutorials, certifications + +Do not use metaphors, similes, colloquialisms, idiomatic expressions, or other figurative language. Refer to [Do not use words or phrases borrowed from other languages, scientific words, or jargon words](#do-not-use-words-or-phrases-borrowed-from-other-languages-scientific-words-or-jargon-words) for more guidance. + +### Examples + +Do not use the following constructions or similar language: + +- Six of one, half dozen of the other +- [will be] materialized +- gonna +- wanna +- y'all +- drive you up a wall +- prim and proper +- a ton + +## Do not editorialize about the difficulty or comprehensibility of an action or concept + +- **keywords**: diction, simply, easily, complexity +- **content sets**: docs, WAF, tutorials, certifications + +Some users may be struggling with the instructions or with understanding concepts. Using language that downplays the complexity associated with our products can turn users away. Do not use the following words or similar words that imply that a task is easy: + +- easy, easily, simply +- just (as in "just run this command") +- obviously + + +### Examples + +**Do:** + +- `Click Create to add a new workspace.` +- ``Run the `consul config write` command to apply the configuration.`` + +**Don't:** + +- `Simply click Create to add a new workspace.` +- ``Just run the `consul config write` command to apply the configuration.`` + +## Avoid unnecessary words + +- **keywords**: diction, extra words, fewer words +- **content sets**: docs, WAF, tutorials, certifications + +Short sentences are easier to understand than sentences that contain filler words and phrases. Avoid adding words and phrases that do not affect the meaning. When possible, replace longer expressions with shorter words that have the same meaning. + +### Examples + +- Instead of "in order to", use "to" +- Instead of "in the case that", use "when" +- Avoid adding filler words, especially words that editorialize, such as "simply", "just", "very", and "actually". Refer to [Avoid editorializing on the difficulty or comprehensibility of an action or concept](#do-not-editorialize-about-the-difficulty-or-comprehensibility-of-an-action-or-concept). + +## Use the simplest word possible + +- **keywords**: diction, short words, simple words +- **content sets**: docs, WAF, tutorials, certifications + +Always use the shortest word that has the same meaning. + +### Examples + +- "use", not "utilize" or "utilization": In most instances, use the root for "ize" words. +- "because” not "due to the fact that": Also refer to Do not use figures of speech. + +## Do not use words or phrases borrowed from other languages, scientific words, or jargon words + +- **keywords**: diction, short words, simple words +- **content sets**: docs, WAF, tutorials, certifications + +Use simple, concrete words to help our global audiences understand our content. + +### Examples + +The following list contains common words and phrases that you should avoid in educational content: + +| Do not use | Suggestion | Explanation | +| --- | --- | --- | +| blast radius | affected scope | metaphor, jargon | +| ergo | therefore, as a result, so | Latin word meaning "therefore" | +| etc. | " . . . and other {entities matching the description}." | Latin abbreviation of "et cetera", which means "and the rest". | +| carte blanche | full permission, admin access | French word that literally translates to "blank document" and means "unlimited authority". | +| via | Choose a more concrete word to describe the relationship. | Latin word meaning "by way of". | +| vice versa | conversely | Latin word meaning "the other way around". | +| sanity check | preliminary check, verification, dry run | jarbon, ableist | + +**Do:** + +- `Some repositories may include Git submodules that you can only access using an SSH connection.` +- `Choose a set of tags relevant to your project.` +- `Vault manages credentials, tokens, and other secrets.` + +**Don't:** + +- `Some repositories may include Git submodules that you can only access via SSH.` +- `Choose a set of tags germane to your project.` +- `Vault manages credentials, tokens, etc.` + +## Use American English spelling + +- **keywords**: diction, Americn English, American spelling +- **content sets**: docs, WAF, tutorials, certifications + +For consistency and cohesiveness, spell words according to American English instead of British or Australian English. Refer to the Merriam-Webster dictionary for guidance. + +## Examples + +- "center", not "centre" +- "initialize", not "initialise" + +## Do not use shortened or abbreviated spellings + +- **keywords**: writing, abbreviations +- **content sets**: docs, tutorials, WAF, cert + +Shortened and abbreviated forms of words are common, but they may not be understandable to ESL audiences or appropriate in formal settings. Our educational materials are friendly, but they are also professional documents. Using shortened phrases or words, even if they are widely-used and widely-understood, creates a colloquial tone that does not match our voice. Refer to the [word list](https://docs.google.com/document/d/1MRvGd6tS5JkIwl_GssbyExkMJqOXKeUE00kSEtFi8m8/edit?tab=t.0#heading=h.7xv30zvawyfc) in the corporate style guide for additional information. + +### Examples + +- "repository", not "repo" +- "directory", not "dir" +- "configuration", not "config" + +## Do not ask rhetorical questions + +- **keywords**: writing, questions, headings +- **content sets**: docs, tutorials, WAF, certification + +Do not use rhetorical questions in prose, as headings, or in any other construction unless you are referring to questions that appear in the product UI or are writing content for the [What is?](https://docs.google.com/document/d/1kp5AUJaQg7Wrq472Ebad9Bvi4t5UYn5TvWtjsM2HsA8/edit?tab=t.0) content type. Instead, use descriptive headings that orient readers. + +Only use question marks when they are a necessary part of a code sample. + +**Do:** + +``` +### Verify that plugins meet Packer Plugin SDK requirements + +The `packer init` command only installs plugins that have been upgraded to use the latest version of the [Packer Plugin SDK](https://github.com/hashicorp/packer-plugin-sdk). As a result, the plugins are compatible with Packer's API version v5.0. The plugin repository on GitHub must also follow a specific release format. Contact your repository maintainer if you are unsure that the plugin meets those requirements. +``` + +``` +## Enable your application to consume active secrets + +Auto-rotating secrets maintain overlapping sets of active credentials to eliminate application downtime associated with rotation. The two newest versions of your secret are always active and available for consumption. To ensure that your application continues to consume active credentials, we recommend restarting it at least once every rotation interval. +``` + +**Don't:** + +``` +### When should you upgrade your template? + +The `packer init` command can only install plugins that have been upgraded to use the latest version of the [Packer Plugin SDK](https://github.com/hashicorp/packer-plugin-sdk), and therefore are compatible with Packer's API version v5.0. The plugin repository on GitHub also needs to use a specific release format. If you are not sure whether the plugin you use fits those requirements, you can reach out to your maintainer to ask. +``` + +``` +## How frequently should the secrets be consumed? + +Auto-rotating secrets maintain overlapping sets of active credentials to eliminate application downtime associated with rotation. At any given time, the latest two secret versions will be active and available for consumption. To ensure that your application is always consuming active credentials, we recommend restarting it at least once every rotation interval. +``` + +## Refer to a locally addressable web services as "localhost" + +- **keywords**: word choice, localhost, addresses +- **content sets**: docs, tutorials, WAF, certifications + +Refer to localhost, instead of IPv4 or IPv6 addresses, when describing a locally addressable web service. Refer to [Format IP addresses as code](../codeblocks-and-consoles/fonts-and-formats.md#format-commands-as-code) for additional guidance. + +### Examples + +**Do:** + +``In a browser window, navigate to the UI at `http://localhost:8500`.`` + +**Don't:** + +``In a browser window, navigate to the UI at `http://127.0.0.1:8500`.`` + + +## Refer to the user’s local machine as "localhost" or "your local machine" + +- **keywords**: word choice, localhost, addresses, local machine +- **content sets**: docs, tutorials, WAF, certifications + +## Spell out a phrase and place the acronym form in parentheses on first use + +- **keywords**: acronyms, writing, parentheses +- **content sets**: docs, tutorials, WAF, certifications + +Unless the spelled-out words are less common than the acronym, such as HTTP or SSH, spell out the words on first use. If a non-Hashicorp product name is commonly abbreviated, write out the name of the product before using the abbreviated form. Refer to the word list in the corporate style guide for additional information. + +### Examples + +**Do:** + +- `This topic describes how to create and manage custom policies using the open policy agent (OPA) framework.` +- `This topic describes how to configure DNS servers so that they can forward DNS queries to Consul servers.` + +## Refer to HashiCorp products as "products" or "offerings" not “tools” or “tooling” + +- **keywords**: writing, word choice, products, tools +- **content sets**: docs, tutorials, WAF, certifications + +Refer to [HashiCorp Voice, Style & Language Guidelines](https://docs.google.com/document/u/0/d/1MRvGd6tS5JkIwl_GssbyExkMJqOXKeUE00kSEtFi8m8/edit) for additional guidance. + +## Do not refer to “HashiStack” + +- **keywords**: writing, word choice, hashistack +- **content sets**: docs, tutorials, WAF, certifications + +Refer to the “HashiCorp stack", instead. Refer to [HashiCorp Voice, Style & Language Guidelines](https://docs.google.com/document/u/0/d/1MRvGd6tS5JkIwl_GssbyExkMJqOXKeUE00kSEtFi8m8/edit) for additional guidance. + +## Do not use unofficial product abbreviations + +- **keywords**: writing, word choice, abbreviations +- **content sets**: docs, tutorials, WAF, certifications + +Do not use the following abbreviation: TF, TFE, TFC, TFC4B, TFCB, HCP TF, and COM. Refer to [HashiCorp Voice, Style & Language Guidelines](https://docs.google.com/document/u/0/d/1MRvGd6tS5JkIwl_GssbyExkMJqOXKeUE00kSEtFi8m8/edit) for additional guidance. + +## Follow the guidance for industry terms as described in the corporate style guide + +- **keywords**: writing, word choice, abbreviations +- **content sets**: docs, tutorials, WAF, certifications + +Refer to the [word list](https://docs.google.com/document/d/1MRvGd6tS5JkIwl_GssbyExkMJqOXKeUE00kSEtFi8m8/edit?tab=t.0#heading=h.7xv30zvawyfc) in the corporate style guide for guidance about industry terms. + +## Refer to the documentation or website for the project + +- **keywords**: writing, word choice, third-party software +- **content sets**: docs, tutorials, WAF, certifications + +For guidance on words associated with a specific software project that do not appear in our style guidance, refer to the documentation or website for the project. Use the third-party’s formatting standards to differentiate between products. For example, Kubernetes Pods and Services are always capitalized. + +## Follow the guidance for page titles and meta descriptions in the content types guidance + +- **keywords**: writing, metadata, page titles, descriptions +- **content sets**: docs + +Refer to [Appendix B: Metadata](https://hashicorp.atlassian.net/wiki/x/HICUpg) in the content types guidance for additional information. + + diff --git a/content/style-guide/general/links.md b/content/style-guide/general/links.md new file mode 100644 index 000000000..475185a4e --- /dev/null +++ b/content/style-guide/general/links.md @@ -0,0 +1,77 @@ +# Links + +These guidelines are intended to help you properly use links. + +## Use descriptive link text that explicitly tells readers about the destination content + +- **keywords**: links, linking, linked text +- **content sets**: docs, tutorial, WAF, certifications + +Mid-prose links can distract readers from their task or confuse readers if the linked text targets a single word that seems randomly selected. Avoid linking single words or phrases mid-sentence unless they clearly match the title of the linked topic. Instead, write a second sentence that refers users to a related topic using the title as the linked text. + + +### Examples + +**Do**: + +``` +After defining your services and health checks, you must register them with a Consul agent. Refer to [Register Services and Health Checks](/consul/docs/services/usage/register-services-checks) for additional information. +``` + +``` +You must also configure the HCP provider to authenticate using an [organizational-level service principal](/hcp/docs/hcp/iam/service-principal#organization-level-service-principals) and service principal key. Refer to the [Authenticate with HCP guide in the Terraform registry](https://registry.terraform.io/providers/hashicorp/hcp/latest/docs/guides/auth) for more information. +``` + +``` +You should be familiar with AWS ECS. Refer to [What is Amazon Elastic Container Service](https://docs.aws.amazon.com/AmazonECS/latest/developerguide/Welcome.html) in the Amazon AWS documentation for additional information. +``` + +``` +For additional information about the `kill` command, refer to +[Kill Signals and Commands ](https://www.linux.org/threads/kill-signals-and-commands-revised.11625/) in the Linux documentation. +``` + +**Don't**: + +In the following example, the author should link to the title of the article and let readers know that they are being directed to an external website. + +``` +For more information on different signals sent by the `kill` command, go +[here](https://www.linux.org/threads/kill-signals-and-commands-revised.11625/) +``` + +In the following example, the linked text is in quotation marks, which may confuse the reader because it's not clear if the term is part of the HashiCorp lexicon or a colloquialism. And without additional context, the reader may assume that the link directs them to a conceptual article about what "bootstrapping" means. + +``` +A server may also be in ["bootstrap"](/consul/docs/agent/config/cli-flags#_bootstrap_expect) mode, which enables the server to elect itself as the Raft leader. +``` + +In the following example, the linked text may not intuitively match the destination topic. Also note that the destination is poorly structured per IA guidelines. + +``` +Within each region, we have both clients and servers. Servers are responsible for accepting jobs from users, managing clients, and [computing task placements](/nomad/docs/concepts/scheduling/scheduling). +``` + +## Never use "click here", "here", "learn more", or similar phrases as link text + +- **keywords**: links, linking, linked text, click here, learn more +- **content sets**: docs, tutorial, WAF, certifications + +Refer to [Use linked text that explicitly tells readers about the destination content](#use-descriptive-link-text-that-explicitly-tells-readers-about-the-destination-content) for additional information and examples. + +## Avoid using raw URLs as hyperlinks in prose + +- **keywords**: writing, linking, linked text, URLs +- **content sets**: docs, tutorial, WAF, certifications + +Refer to [Use linked text that explicitly tells readers about the destination content](#use-descriptive-link-text-that-explicitly-tells-readers-about-the-destination-content) for additional information and examples. + +## Put file extensions in parentheses when linking to PDFs and other static content + +- **keywords**: links, linked text, pdf, webpages +- **content sets**: docs, tutorial, WAF, certifications + +### Example + +`Refer to [Some article in PDF format (PDF)](URL) for additionl information.` + diff --git a/content/style-guide/general/point-of-view.md b/content/style-guide/general/point-of-view.md new file mode 100644 index 000000000..e61f5cc69 --- /dev/null +++ b/content/style-guide/general/point-of-view.md @@ -0,0 +1,58 @@ +# Point of view + +These guidelines describe how to address readers and when to refer to HashiCorp. + +## Address the reader as "you" + +- **keywords**: writing, grammar, point of view, second person, "you" +- **content sets**: docs, WAF, tutorials, certifications + +Write in the second person by addressing the reader as "you" when describing actions that you expect the reader to perform. You can also directly tell readers to perform actions when providing instructions. + +### Examples + +**Do:** + +- `In this tutorial, you selectively allowed services to communicate with each other by configuring Consul service mesh.` +- `HCP Terraform's API lets you create workspaces without a VCS connection.` + + +**Don't:** + +- `Upon completing this tutorial, a user has learned to selectively allow services to communicate with each other by configuring Consul service mesh.` +- `We can use HCP Terraform's API to create workspaces without a VCS connection.` + + +## Use the inclusive "we" when speaking on behalf of HashiCorp + +- **keywords**: writing, grammar, point of view, "we", hashicorp +- **content sets**: docs, WAF, tutorials, certifications + +Use the inclusive "we" when providing recommendations from HashiCorp or when describing actions by the company. Alternatively, you can also use "HashiCorp" in place of "we" when referring to guidance from the company. + +### Examples + +**Do:** + +- `We recommend configuring VCS access when first setting up an organization.` +- `We fixed a vulnerability where some users were able to copy their session cookie from the browser bar and use it in the API to continue a session.` +- `HashiCorp is not responsible for compromised data if you do not use production-ready configurations.` + +**Don't:** + +- `In this example, we take the values from the previous step and add them to the configuration.` + + +## Do not use the inclusive "we" or personal possessives to guide readers through examples + +Do not refer to "our configuration" or describe actions "we" will take in documentation unless referring to artifacts provided by, or actions performed by, HashiCorp. + +### Examples + +**Do:** + +- ``Add the `terraform` block to your `main.tf` file.`` + +**Don't:** + +- `We will add the terraform block to our main.tf file.` diff --git a/content/style-guide/general/screenshots.md b/content/style-guide/general/screenshots.md new file mode 100644 index 000000000..721670172 --- /dev/null +++ b/content/style-guide/general/screenshots.md @@ -0,0 +1,25 @@ +# Screenshots + +These guidelines describe when and how to use screenshots in your content. + + +## Avoid screenshots in documentation + +- **keywords**: visual aids, screenshots +- **content sets**: docs + +HashiCorp UIs change too frequently and are a maintenance burden. Concise descriptions of the user workflow are simpler to keep up to date. Work worth your technical writer to determine when a screenshot may be necessary. + +## Add screenshots to tutorials according to the Education team's standards + +- **keywords**: visual aids, screenshots +- **content sets**: tutorials, WAF, certifications + +Refer to [Guidelines for alert boxes](../appendix.md#guidelines-for-alerts-boxes) for details. + +## Remove the browser's URL bar and window elements from screenshots + +- **keywords**: visual aids, screenshots +- **content sets**: tutorials, WAF, certifications + +If you must include screenshots, crop out the address bar and other browser elements so that readers can focus on the product UI. diff --git a/content/style-guide/general/tense-and-time.md b/content/style-guide/general/tense-and-time.md new file mode 100644 index 000000000..a1ccb5d40 --- /dev/null +++ b/content/style-guide/general/tense-and-time.md @@ -0,0 +1,120 @@ +# Tense and time + +These guidelines describe verb tense and how to consistently document events that occur over time. + +## Use simple present tense to describe immediate actions + +- **keywords**: writing, grammar, tense +- **content sets**: docs, WAF, tutorials + +Simple present tense describes actions or events that happen regularly, are currently happening, or are facts. Use present tense when describing chronological events, such as procedural steps and outputs. Do not describe events or actions that will happen in the future. For example, describe the results of a command as though it just happened, instead of describing it as an action that will happen. + +### Examples + +**Do:** + +- `The output shows that Vault is initialized and unsealed.` +- `After Consul performs a health check, the web UI reports that the service is unhealthy.` +- `Click **Next**. The server configuration screen appears.` + +**Don't:** + +- `The output will show that Vault is initialized and unsealed.` +- `The service's state will change to unhealthy in the web UI.` +- `Click **Next**. The server configuration screen will appear.` + +## Use future tense when describing a sequences of events in a tutorial + +- **keywords**: writing, grammar, tense +- **content sets**: tutorials + +Use future tense when introducing a sequence of steps that the practitioner must follow chronologically as part of the tutorial. You can also use future tense to introduce outputs that practitioners can expect as they complete tutorials. Refer to Use simple present tense to describe immediate actions for guidance for documentation. + +### Examples + +- `In this tutorial, you will deploy a Boundary cluster using the HCP portal.` +- `When the HCP Boundary deployment completes, you will be redirected to the Boundary Overview page.` + + +## Describe features and functionality as they currently exist + +- **keywords**: writing, grammar, tense, versions +- **content sets**: docs, WAF, tutorials + +- Do not refer to features and functionality that will be implemented in the future. +- Except for release notes, do not use words that use relational points of time, such as "new", "old", "now", or "currently" to describe products. In release notes, you can describe features and functionality as new, for example, "{product} can now . . ." +- Reference specific versions as necessary in dedicated areas, such as the Requirements block on a usage page. +- Do not mention specific versions in the body of a document outside specific contexts, such as release notes, deprecation guides, and upgrade guides. + + +### Examples + +**Do** + +``` +## Requirements + +- {product} {version} or later +- {external product or system} or later +``` + +``` + +## Requirements + +- {product} {version} or later is required to {perform specific action described in this topic} +``` + +**Don't:** + +- `Support for additional providers will be available in the next release.` +- `In version 0.13.0, support for additional providers was added.` + +## Do not communicate updates or fixes in prose + + +- **keywords**: writing, grammar, versions, updates, deprecations +- **content sets**: docs, WAF, tutorials + +Do not communicate updates or fixes for specific releases in prose. Instead, describe them in release notes or in a deprecations page. You should add alerts about deprecations as necessary and link to the appropriate release notes or deprecations page. + +### Examples + +**Do** + +The following examples are partials and would not appear in the page. + +``` + + + Deprecated features are functional but marked for eventual removal or + replacement. Refer to the + [deprecation announcements page](/vault/docs/deprecation#announcements) for + migration details and information on + [our deprecation process](/vault/docs/deprecation#phases). + + +``` + +``` + + +All APIs, workflows, and HCL syntax are subject to change. We do not guarantee backward compatibility support for the beta features that reach GA. + + +``` + +**Don't** + +``` +## Versioning + +Future APIs will increment this version, leaving the `/v1` API intact, though in the future we might deprecate certain features. In that case, we'll provide ample notice to migrate to the new API. +``` + +``` +-> **NOTE:** The above example will give errors when working with pre-release +versions (example: `0.12.0beta1`). Future versions of this import will include +helpers to assist with processing versions that will account for these kinds of +exceptions. +``` \ No newline at end of file diff --git a/content/style-guide/general/titles-and-headings.md b/content/style-guide/general/titles-and-headings.md new file mode 100644 index 000000000..ed765395b --- /dev/null +++ b/content/style-guide/general/titles-and-headings.md @@ -0,0 +1,78 @@ +# Titles and headings + +Follow these guidelines so that you can consistently format for page titles, sections headings, and navigation labels. + +## Use sentence case for titles, headings, and navigation labels + +- **keywords**: capitalization, headings, titles +- **content sets**: docs, tutorials, WAF, certifications + +Capitalize the first word and proper nouns in page titles, headings, navigation labels. Proper nouns include product, company, and brand names, but not feature names, concepts, or constructs within a product. + +### Examples + +``` +# Create a static credential store +``` + +``` +## Create a role +``` + +``` +{ + "title": "Secrets management tools", + "path": "overview/vs/secrets-management" +}, +``` + + +## Use simple present tense in titles, headings, and navigation labels + +- **keywords**: writing, tense, headings, titles +- **content sets**: docs, tutorials, WAF, certifications + +Simple present tense describes actions or events that happen regularly, are currently happening, or are facts. + +## Examples + +- "Configure proxies", instead of "Configuring proxies +- "Provision infrastructure", instead of "Provisioning infrastructure" + +## Nest headings sequentially according to header level markdown + +- **keywords**: writing, headings, nesting, markdown +- **content sets**: docs, tutorials, WAF, certifications + +Readers use the hierarchy to understand how topics relate to each other. The following table describes when to use a heading: + +| HTML heading | Markdown | Child of | Explanation | +| --- | --- | --- | --- | +| H1 | # | None | The main topic and title of the page. Use one H1 per page. | +| H2 | ## | H1 | A specific aspect of or argument related to the main topic. Second level headings can be related to each other, but should stand on their own as components of the H1. Many H2s are predefined in the [content types guidelines](https://hashicorp.atlassian.net/wiki/spaces/TW/pages/2673180793/Content+types+overview). | +| H3 | ### | H2 | Provides specific details or layers of organization to the idea expressed in its parent H2. | +| H4 | #### | H3 | A subset of information expressed in its parent H3. Consider splitting the page into multiple related topics in the same folder if your content reaches H4 headings and beyond. | + +### Examples + +**Do** + +``` +## Requirements + +Verify that your system meets the following requirements. + +### ACLs + . . . +``` + +**Don't** + +``` +# Requirements + +Verify that your system meets the following requirements. + +#### ACLs + . . . +``` \ No newline at end of file diff --git a/content/style-guide/general/variants.md b/content/style-guide/general/variants.md new file mode 100644 index 000000000..0671a811b --- /dev/null +++ b/content/style-guide/general/variants.md @@ -0,0 +1,20 @@ +# Variants + +These guidelines provide at-a-glance reference for using variants. For complete guidance on how to use the variants markdown component, refer to [Guidelines for variants](../appendix.md#guidelines-for-variants). + +## Use sentence case for variant, variant option, and tab names + +- **keywords**: variants, capitalization, headings +- **content sets**: tutorials, WAF, certifications + +## Do not place H2-level headings in variants + +- **keywords**: variants, capitalization, headings +- **content sets**: tutorials, WAF, certifications + +## Use the variants component to add variations of the same information for different audiences + +- **keywords**: variants, writing, headings +- **content sets**: tutorials, WAF, certifications + + diff --git a/content/style-guide/index.md b/content/style-guide/index.md new file mode 100644 index 000000000..3e894b07e --- /dev/null +++ b/content/style-guide/index.md @@ -0,0 +1,44 @@ +# Education style guide + +This document provides writing style guidance for authors who create and maintain product documentation, tutorials, WAF articles, and certifications content. + +## Table of contents + +- [Top 12 guidelines to follow](top-12.md) +- [General writing guidelines](general/index.md) +- [Codeblocks and consoles](codeblocks-and-consoles/index.md) +- [UI components](ui-components.md) +- [Numbers, dates, and time](numbers-dates-time/index.md) +- [Markdown standards](markdown/index.md) +- [Appendix: Extended guidance](appendix.md) + +## Purpose + +Writing in a consistent style and voice makes the HashiCorp brand strong and vibrant. Our style guide reflects these goals: + +- Optimize for non-native speakers: HashiCorp has users all over the world, many of whom do not speak English as a first, second, or third language. Translation tools are not very smart, and even literal translations do not mean the same thing in different languages. +- Optimize for tired operators: Many HashiCorp tools are in the path of downtime. While we strive to make the best tools in the world, sometimes they fail. Flowery sentences are not helpful when trying to get a system back online. +- Optimize for content authors: When we write in the same style, we can spend more time focusing on the content and body of a pull request or documentation change, instead of pointing out small style inconsistencies. +- Optimize for multiple products: A user who is familiar with the Consul documentation that chooses to adopt Vault should not feel as though they need to learn an entire new language just to read the docs. Consistency helps our overall adoption strategy. + +## Guiding principles + +- Never use a metaphor, simile, or other figure of speech even if you are used to seeing it in print. +- Never use a long word where a short one will do. +- If it is possible to cut a word out, always cut it out. +- Never use the passive voice where you can use the active voice. +- Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent. +- If adhering to any of the guidelines does more harm than good, break the rule. + +## Content scope + +Before conforming to a guideline, check the **content sets** list to verify that it applies to your content. The list contains one or more of the following content types: + +- docs +- tutorials +- WAF +- certs + +## Deviations + +If you feel that you need to break any of these guidelines, you might be right. Work with your technical writer when you think the context requires deviating from the standard guidance. \ No newline at end of file diff --git a/content/style-guide/markdown/fonts-and-formats.md b/content/style-guide/markdown/fonts-and-formats.md new file mode 100644 index 000000000..69023e898 --- /dev/null +++ b/content/style-guide/markdown/fonts-and-formats.md @@ -0,0 +1,187 @@ +# Fonts and text formatting + +Follow these guidelines so that you can consistently use markdown to format text. + +## Use double asterisks to bold words + +- **keywords**: markdown, formatting, bold +- **content sets**: docs, tutorials, WAF + +## Do not use more than one inline style in prose + +- **keywords**: markdown, formatting, bold +- **content sets**: docs, tutorials, WAF + +Formats provide visual clues about which words have specific meanings. + +### Examples + +**Do** + +``The `terraform apply` command instructs Terraform to provision infrastructure according the `main.tf` file.`` + +**Don't** + +``The _`terraform apply`_ command instructs Terraform to provision infrastructure according the **`main.tf`** file.`` + +## Use hyphens to create unordered lists + +- **keywords**: markdown, formatting, lists, hyphens +- **content sets**: docs, tutorials, WAF, certifications + +Do not use asterisks, addition signs, or other characters to create unordered lists. This helps differentiate between lists and italic or bolded elements that may appear at the start of a list item. + +### Examples + +**Do** + +``` +- list item +- list item + - nested list item + - nested list item +``` + +**Don't** + +``` +* list item +* list item + + nested list item + + nested list item +``` + +## Use `1.` for every item in an ordered list + +- **keywords**: markdown, formatting, ordered lists +- **content sets**: docs, tutorials, WAF, certifications + +The platform renders consecutive "1."s as incremental numbers. Manually numbering list items is prone to mistakes. + +### Example + +``` +1. Step one +1. Step two +1. Step three +``` + +## Use single-space for simple lists + +- **keywords**: markdown, formatting, lists, spacing +- **content sets**: docs, tutorials, WAF, certifications + +To enhance readability, use single-spacing when a list contains flat, short list items. + +Refer to [Do not format multiple paragraphs of text into lists](../general/content-organization.md#do-not-format-multiple-paragraphs-of-text-into-lists) for additional guidance. + +## Add an extra space between list long list items and complex lists + +- **keywords**: markdown, formatting, lists, spacing +- **content sets**: docs, tutorials, WAF, certifications + +To enhance readability, add spaces when a list contains long list items, additional elements, such as paragraphs of text, example commands, and nested lists. Refer to [Do not format multiple paragraphs of text into lists](../general/content-organization.md#do-not-format-multiple-paragraphs-of-text-into-lists) for additional guidance. + +### Example + +```` +## Set up the database + +1. Create a Cassandra user with the following permissions: + + ```text + GRANT CREATE ON ALL ROLES to ''; + GRANT ALTER ON ALL ROLES to ''; + GRANT DROP ON ALL ROLES to ''; + GRANT AUTHORIZE ON ALL ROLES to ''; + ``` + +1. If not already enabled, run the following command to enable the database secrets engine: + + ```shell-session + $ vault secrets enable database + Success! Enabled the database secrets engine at: database/ + ``` + + By default, Vault enables the secrets engine in the current directory. To + enable the secrets engine at a different path, use the `-path` argument. + +1. Configure Vault with the proper plugin and connection information: + + ```shell-session + $ vault write database/config/my-cassandra-database \ + plugin_name="cassandra-database-plugin" \ + hosts=127.0.0.1 \ + protocol_version=4 \ + username=vaultuser \ + password=vaultpass \ + allowed_roles=my-role + ``` + +1. Run the following command to configure a role that maps a name in Vault to an SQL statement. When the SQL statement executes, it creates the database credential: + + ```shell-session + $ vault write database/roles/my-role \ + db_name=my-cassandra-database \ + creation_statements="CREATE USER '{{username}}' WITH PASSWORD '{{password}}' NOSUPERUSER; \ + GRANT SELECT ON ALL KEYSPACES TO {{username}};" \ + default_ttl="1h" \ + max_ttl="24h" + Success! Data written to: database/roles/my-role + ``` +```` + +## Add an extra line break before and after a list + +- **keywords**: markdown, formatting, lists, spacing +- **content sets**: docs, tutorials, WAF, certifications + +### Example + +**Do** + +``` +## Overview + +Complete the following steps to install Terraform Enterprise: + +1. Complete the prerequisites +1. Set up the installation folders and files +1. Download and install the Docker image +1. Apply the deployment installation + +## Requirements +``` + +**Don't** + +``` +## Overview + +Complete the following steps to install Terraform Enterprise: +1. Complete the prerequisites +1. Set up the installation folders and files +1. Download and install the Docker image +1. Apply the deployment installation +## Requirements +``` + +## Add an extra line space between headings and the next element + +- **keywords**: markdown, formatting, headings +- **content sets**: docs, tutorial, WAF, certifications + +**Do** + +``` +## Introduction + +Lorem ipsum. +``` + +**Don't** + +``` +##Introduction +Lorem ipsum. +``` diff --git a/content/style-guide/markdown/headings.md b/content/style-guide/markdown/headings.md new file mode 100644 index 000000000..d93e744af --- /dev/null +++ b/content/style-guide/markdown/headings.md @@ -0,0 +1,39 @@ +# Headings + +Follow these guidelines so that you can consistently use markdown to format headings. + +## Use #-style headings + +- **keywords**: markdown, formatting, headings +- **content sets**: docs, tutorial, WAF, certifications + +## Do not use markdown headings inside tabs + +- **keywords**: markdown, tabs, headings +- **content sets**: docs, tutorials, WAF, certifications + +Do not use markdown headings inside tabs. Instead, use the headings attribute. Placing headings inside a tab can cause problems. For example, H2 headings inside tabs affect the table of contents and linking to H3 headings placed inside a tab can negatively affect the user experience. + +### Examples + +``` + + + +Content + + + + +Content + + + + + + +Content + + + +``` \ No newline at end of file diff --git a/content/style-guide/markdown/index.md b/content/style-guide/markdown/index.md new file mode 100644 index 000000000..748323184 --- /dev/null +++ b/content/style-guide/markdown/index.md @@ -0,0 +1,5 @@ +# Markdown guidelines + +- [Fonts and formats](fonts-and-formats.md) +- [Headings](headings.md) +- [Links](links.md) \ No newline at end of file diff --git a/content/style-guide/markdown/links.md b/content/style-guide/markdown/links.md new file mode 100644 index 000000000..e347d5999 --- /dev/null +++ b/content/style-guide/markdown/links.md @@ -0,0 +1,16 @@ +## Use relative links when linking to other topics on hashicorp.developer.com + +- **keywords**: markdown, linking +- **content sets**: docs, tutorial, WAF, certifications + +Exclude the "developer.hashicorp.com" domain when linking to internal content. + +### Examples + +**Do** + +``Refer to [Permssions](/terraform/cloud-docs/permissions) for additional information.`` + +**Don't** + +``Refer to [Permissions](https://developer.hashicorp.com/terraform/cloud-docs/permissions) for additional information. `` diff --git a/content/style-guide/numbers-dates-time/dates-and-time.md b/content/style-guide/numbers-dates-time/dates-and-time.md new file mode 100644 index 000000000..2c69ad382 --- /dev/null +++ b/content/style-guide/numbers-dates-time/dates-and-time.md @@ -0,0 +1,85 @@ +# Dates and time + +Follow these guidelines to write dates and times in your content. + +## Spell out the month and use the cardinal number, including year, to refer to the date in prose + +- **keywords**: formatting, dates +- **content sets**: docs, tutorials, WAF, certifications + +Do not abbreviate months. When including a day of the week, do not abbreviate the day. Refer to the following guidelines for additional additional formatting and usage: + +- [Use YYYY-MM-DD to represent dates in tables, lists, titles, and other non-prose elements](#use-yyyy-mm-dd-to-represent-dates-in-tables-lists-titles-and-other-non-prose-elements) +- [Use YYYY-MM-DDT:h:m:s format for timestamps](#use-yyyy-mm-ddthms-format-for-timestamps) + +### Example + +``` +We will release the final version of Terraform Enterprise that supports Replicated in November 2024. HashiCorp will support this release until April 1, 2026. +``` + +## Use YYYY-MM-DD to represent dates in tables, lists, titles, and other non-prose elements + +- **keywords**: formatting, dates +- **content sets**: docs, tutorials, WAF, certifications + +When adding dates as part of a reference, such as a releases page, use YYYY-M-DD. Refer to the following guidelines for additional additional formatting and usage: + +- [Spell out the month and use the cardinal number, including year, to refer to the date in prose](#spell-out-the-month-and-use-the-cardinal-number-including-year-to-refer-to-the-date-in-prose) +- [Use YYYY-MM-DDT:h:m:s format for timestamps](#use-yyyy-mm-ddthms-format-for-timestamps) + +### Example + +``` +# Release notes + +This page contains release information about {product}. + +## YYYY-MM-DD + +- {New feature} +- {Fix} +- {Other changes} + +## YYYY-MM-DD + +* {New feature} +* {Fix} +* {Other changes} +``` + +## Use YYYY-MM-DDT:h:m:s format for timestamps + +- **keywords**: formatting, timestamps +- **content sets**: docs, tutorials, WAF, certifications + +In most cases, timestamps include the hours, minutes, and seconds, but depending on the context, you may add the year, month, and day as necessary. Refer to the following guidelines for additional additional formatting and usage: + +- [Use YYYY-MM-DD to represent dates in tables, lists, titles, and other non-prose elements](#use-yyyy-mm-dd-to-represent-dates-in-tables-lists-titles-and-other-non-prose-elements) +- [Spell out the month and use the cardinal number, including year, to refer to the date in prose](#spell-out-the-month-and-use-the-cardinal-number-including-year-to-refer-to-the-date-in-prose) + + +### Example + +```` +At `2024-11-11T15:51:21.680-0800`, the server initialized the LAN area manager: + +``` +... +2024-11-11T15:51:21.680-0800 [INFO] agent.router: Initializing LAN area manager +... + +``` +```` + +## Use the 12-hour clock for time of day and include a time zone + +- **keywords**: formatting, time, clock +- **content sets**: docs, tutorials, WAF, certifications + +You can look up time zone abbreviations at [www.timeanddate.com](https://www.timeanddate.com/time/zones/). + +### Example + +`The regular maintenance window begins at 12:00 AM PST.` + diff --git a/content/style-guide/numbers-dates-time/format-numbers.md b/content/style-guide/numbers-dates-time/format-numbers.md new file mode 100644 index 000000000..dcade1e02 --- /dev/null +++ b/content/style-guide/numbers-dates-time/format-numbers.md @@ -0,0 +1,21 @@ +# Format numbers + +Follow these guidelines to format numbers in your content. + +## Use a comma in base-10 numbers with more than three digits, except for port numbers + +- **keywords**: numbers, ranges +- **content sets**: docs, tutorials, WAF, certifications + +Except for port numbers, use commas between three-digit sets when the number has four or more digits. + + +## Format port numbers as code + +- **keywords**: formatting, port numbers, code +- **content sets**: docs, tutorials, WAF, certifications + +## Format IP addresses as code + +- **keywords**: formatting, IP addresses, code +- **content sets**: docs, tutorials, WAF, certifications diff --git a/content/style-guide/numbers-dates-time/index.md b/content/style-guide/numbers-dates-time/index.md new file mode 100644 index 000000000..811ea57f6 --- /dev/null +++ b/content/style-guide/numbers-dates-time/index.md @@ -0,0 +1,5 @@ +# Numbers, dates, and time + +- [Dates and time](dates-and-time.md) +- [Number formats](format-numbers.md) +- [Words as numbers](words-as-numbers.md) \ No newline at end of file diff --git a/content/style-guide/numbers-dates-time/words-as-numbers.md b/content/style-guide/numbers-dates-time/words-as-numbers.md new file mode 100644 index 000000000..9e11c5ad0 --- /dev/null +++ b/content/style-guide/numbers-dates-time/words-as-numbers.md @@ -0,0 +1,47 @@ +# Words as numbers + +Follow these guidelines to write words as numbers. + +## Spell out ordinal numbers such as first, second, and third + +- **keywords**: ordinal numbers +- **content sets**: docs, tutorials, WAF, certifications + +Ordinal numbers are number words that describe something's position, such as first, second, and third. + +## Example + +"first", not "1st" + +## Spell out numbers zero through nine + +- **keywords**: numbers, units +- **content sets**: docs, tutorials, WAF, certifications + +You can use number characters when describing a technical quantity, such as computer drive capacity. Spell out number zero through nine unless describing a technical quantity. Use a non-breaking space between a numerical character and unit unless they form a compound description. + +### Examples + +- "1 GB", not "one gigabyte" or "1GB" +- "64-bit processor", not "64 bit processor": "64-bit" is a compound word that modifies "processor" + +## Use numerals for number ranges that include zero through nine + +- **keywords**: numbers, ranges +- **content sets**: docs, tutorials, WAF, certifications + +Write out number ranges that zero through nine and use a hyphen if the words would be confusing or difficult to read. Otherwise, use numerals and dashes to describe numeric ranges. + +### Examples + +**Do**: + +- `Ports 8000 - 9000 must be open.` +- `Restart all clients in zones from two to four.` + +**Don't**: + +- `Ports 8000 to 9000 must be open` +- `Restart all clients in zones from 2 - 4.` + + diff --git a/content/style-guide/top-12.md b/content/style-guide/top-12.md new file mode 100644 index 000000000..dc5112c99 --- /dev/null +++ b/content/style-guide/top-12.md @@ -0,0 +1,257 @@ +# Top 12 guidelines + +The following guidelines cover most writing style issues. + + +## Write in active voice + +- **keywords**: writing, grammar, active voice, passive voice +- **content sets**: docs, WAF, tutorials, certifications + +The subject of the sentence always performs the action, embodies a description, or otherwise exhibits agency. + +### Examples + +**Do:** + +- `Next, register the service.` +- `We recommend configuring VCS access when you set up an organization.` +- `By default, Vault expects users to own configuration directories and files that control how Vault runs.` + +**Don't:** + +- `Next, the service will be registered.` +- `It is recommended to configure VCS access when first setting up an organization.` +- `By default, Vault expects that the configuration directory and files that run Vault are owned by the user.` + +## Use simple present tense to describe immediate actions + +- **keywords**: writing, grammar, tense +- **content sets**: docs, WAF, tutorials + +Simple present tense describes actions or events that happen regularly, are currently happening, or are facts. Use present tense when describing chronological events, such as procedural steps and outputs. + +Do not describe events or actions that will happen in the future. For example, describe t​he results of a command as though it just happened, instead of describing it as an action that will happen. + +Use "when" to describe a sequence of actions, not "if". + +### Examples + +**Do:** + +- `The output shows that Vault is initialized and unsealed.` +- `After Consul performs a health check, the web UI reports that the service is unhealthy.` +- `Click **Next**. The server configuration screen appears.` + +**Don't:** + +- `The output will show that Vault is initialized and unsealed.` +- `The service's state will change to unhealthy in the web UI.` +- `Click **Next**. The server configuration screen will appear.` + +## Describe features and functionality as they currently exist + +- **keywords**: writing +- **content sets**: docs, WAF, tutorials + +Do not refer to features and functionality that will be implemented in the future. + +Do not promise updates or fixes for specific releases. + +Do not use words that reference points in time, such as "new", "old", "now", or "currently" to describe products. + +Reference specific versions only when necessary in dedicated areas, such as the Requirements block on a usage page or in a beta callout. + +### Examples + +**Do:** + +``` +The `terraform providers schema` command prints detailed schemas for the providers used in the configuration. +``` + +### Exceptions + +You can add notices about deprecated configurations and functionality. If applicable, you should link to the release notes page that contains the deprecation announcement. + +## Do not use unofficial product abbreviations + +- **keywords**: writing, word choice, abbreviations +- **content sets**: docs, tutorials, WAF, certifications + +Do not use the following abbreviation: TF, TFE, TFC, TFC4B, TFCB, HCP TF, VSO, and COM. Refer to [HashiCorp Voice, Style & Language Guidelines](https://docs.google.com/document/u/0/d/1MRvGd6tS5JkIwl_GssbyExkMJqOXKeUE00kSEtFi8m8/edit) for additional guidance. + +## Only use "we" when referring to HashiCorp + +- **keywords**: writing, grammar, active-voice +- **content sets**: docs, WAF, tutorials, certifications + +Use the first person plural "we" when providing recommendations from HashiCorp or when describing actions by the company. Excluding "we" commonly results in passive voice. Refer to [Write in active voice](#write-in-active-voice) for additional information. + +Do not use "we" to guide readers through examples. + +### Examples + +**Do:** + +- `We recommend that you test your Sentinel policies extensively before deploying them within HCP Terraform. Refer to the following example for guidance on testing Sentinel policies.` + +**Don't:** + +- `In the following example, we set up a new Sentinel policy to test mocking the data we want our policies to operate on.` +- `It is recommended that you test your Sentinel policies extensively before deploying them within HCP Terraform.` +- `Next we will configure the server. We start by creating a configuration file.` + +## Address the reader as "you" + +- **keywords**: writing, grammar, active-voice +- **content sets**: docs, WAF, tutorials, certifications + +Address the reader as "you" when describing actions that you expect the reader to perform. You can also use imperative statements to describe actions. Writing to "you" is called using the second person and it helps avoid passive voice. + +### Examples + +**Do:** + +- `In this tutorial, you selectively allowed services to communicate with each other by configuring Consul service mesh.` +- `HCP Terraform's API lets you create workspaces without a VCS connection.` + +**Don't:** + +- `Upon completing this tutorial, a user has learned to selectively allow services to communicate with each other by configuring Consul service mesh.` +- `We can use HCP Terraform's API to create workspaces without a VCS connection.` + +## Organize content so that it flows in a single direction from beginning to end + +- **keywords**: writing, flow +- **content sets**: docs, WAF, tutorials + +Avoid structuring content so readers have to backtrack or jump forward. + +When you must direct readers to a different section, refer to a specific point instead of using ambiguous directional phrases, such as "above", "below", and "previously" because the location of content can change over time. + +Use "following" to describe an element or topic that immediately follows the sentence or paragraph. + +### Examples + +**Do:** + +- `In the following example, . . .` +- `A provider has the following configuration: . . .` +- `Copy the certificate keys you created in [Create TLS certificates](#create-tls-certificates) to the host instance.` +- `Copy the output from step 1.` +- `The account must have admin access to shared repositories containing Terraform configurations. Refer to [Requirements](#requirements) for more information.` + +**Don't:** + +- `The example below . . .` +- `Get the output from the step above . . .` +- `Get the output from the previous step . . .` +- `See above for supported versions.` + +## Avoid unnecessary words + +- **keywords**: writing, word choice +- **content sets**: docs, WAF, tutorials, certifications + +Avoid extra words and phrases. + +### Examples + +- Instead of "in order to", use "to" +- Instead of "in the case that", use "when" +- Avoid adding filler words, especially words that editorialize, such as "simply", "just", "very", and "actually". Refer to [Do not editorialize about the difficulty or comprehensibility of an action or concept](general/language#do-not-editorialize-about-the-difficulty-or-comprehensibility-of-an-action-or-concept) + +**Do:** + +`Do not allow new clients to join the gossip pool during the rotation process. Clients that join the pool during rotation may not receive the new primary gossip encryption key.` + + +**Don't:** + +`Careful precaution should be taken to prohibit new clients from joining during the gossip encryption rotation process, otherwise the new clients will join the gossip pool without knowledge of the new primary gossip encryption key.` + + +## Use the simplest word possible + +- **keywords**: writing, word choice +- **content sets**: docs, WAF, tutorials, certifications + +Always use the shortest word or phrase that conveys your intended meaning. Use discretion to provide additional clarity when advanced vocabulary is necessary. + +### Examples + +- "use", not "utilize" or "utilization": Prefer the root for most "ize" words. +- "because, not "due to the fact that": Also refer to [Do not use figures of speech](general/language.md#do-not-use-figures-of-speech). + +## Do not use words or phrases borrowed from other languages, scientific words, or jargon words + +- **keywords**: writing, word choice +- **content sets**: docs, WAF, tutorials, certifications + +Use simple, concrete words so global audiences can understand our content more easily. Refer to Spell out a phrase and place the acronym form in parentheses on first use for related guidance. + +Avoid Latin loan words such as via, which are common in the English language. + +### Examples + +The following list contains common words and phrases that you should avoid in educational content: + +| Do not use | Suggestion | Explanation | +| --- | --- | --- | +| "blast radius" | "affected scope" | jargon | +| "ergo" | "therefore", "as a result", "so" | Latin word meaning "therefore" | +| "etc." | " . . . and other {entities matching the description}." | Latin abbreviation of "et cetera", which means "and the rest". | +| "carte blanche" | "full permission", "admin access" | French phrase that translates to "blank document" and means "unlimited authority". | +| "via" | Choose a more concrete word to describe the relationship. | Latin word meaning "by way of". | +| "vice versa" | "conversely" | Latin word meaning "the other way around". | +| "sanity check" | "verification" | jargon, ableist | +| "smoke test" | "preliminary test", "initial test" | jargon | + +**Do:** + +- `Some repositories may include Git submodules that you can only access using an SSH connection.` +- `Choose a set of tags relevant to your project.` +- `Vault manages credentials, tokens, and other secrets.` + +**Don't:** + +- `Some repositories may include Git submodules that can only be accessed via SSH.` +- `Choose a set of tags germane to your project.` +- `Vault manages credentials, tokens, etc.` + +## Do not place the same type of content elements next to each other + +- **keywords**: formatting +- **content sets**: docs, tutorials, WAF, certifications + +Do not place the following non-prose elements immediately next to each other: + +- alerts next to other alerts +- headings next to other headings +- tables next to other tables +- visual aids next to other visual aids +- lists next to other lists + +Creating blocks of visually complex elements distracts readers from the information. Use introductory text between the same type of elements. + +### Examples + +**Do:** + +``` +## Heading + +This paragraph introduces subtopics organized under each subheading. + +### Subheading + +``` + +**Don't:** + +``` +## Heading + +### Subheading +``` \ No newline at end of file diff --git a/content/style-guide/ui-components.md b/content/style-guide/ui-components.md new file mode 100644 index 000000000..4eaf8a826 --- /dev/null +++ b/content/style-guide/ui-components.md @@ -0,0 +1,68 @@ +# UI components + +Our guidelines follow the [Google Developer's Style Guide on UI elements and interactions](https://developers.google.com/style/ui-elements). + +## When referring to UI elements, match capitalization, punctuation, and other formatting elements as the UI + +- **keywords**: UI, formatting, capitalization, punctuation +- **content sets**: docs, tutorials, WAF, certifications + +When referring to UI elements, such as the title of screen in a web application, use the same capitalization, punctuation, and other formatting elements as the UI. Do not use quotation marks. + + +## Format UI button names and other interactive UI element labels in bold + +- **keywords**: UI, formatting, bold +- **content sets**: docs, tutorials, WAF, certifications + +Use bold for menus, buttons, links, and other UI elements that users interact with. Do not use bold to add emphasis, for names of files, commands, or keywords. + +## Interactions by form factor + +Most of our readers are using a desktop form factor, not a touchscreen, so you don’t need to describe tap interaction on a touchscreen. The following table describes action words to use according to form factor. + +| Category | Example components | Action | Clear | +| --- | --- | --- | --- | +| | Keyboard key | Press | N/A | +| Interactions with UI elements that trigger action |
  • Button
  • Ellipsis
  • Expander arrow
  • Tab
  • Toggle
  • Toolbar button
    • | Click | N/A | +| Choosing one or more elements from a group component |
  • Checkbox group
  • List itme: single select, multi-select
  • Menu item
  • Radio button group
    • | Select | Clear the selection | + +## Component types + +The following table describes which preposition to use when describing interations with different component types: + +| Component | Preposition | Example | +| --- | --- | --- | +| Window | In | `In the **Nomad** window, click **Login**.` | +| Page | On | `On the **Jobs** window, click **Run Job**.` | +| Pane | In | `Update the job specification in the **Edit Job** pane.` | +| Dialog | In | `Click **OK** in the *Are you sure?** dialog.` | +| Text box | In | `Enter a name for the job in the **Job Name** field.` | + +## Example UI component interations + +Use the following examples to help you consistently describe interations with UI components. + +### Click + +"Click" describes interactions with UI elements that trigger an action. + +| Component | Example | +| --- | --- | +| Button | `Click **Save and Close**.` | +| Ellipsis | `Click **...** to review the remaining log entry.` | +| Expander arrow | `To access the advanced options, click the expander arrow.` | +| Tab | `Click the **Bastion Host** tab.` | +| Toggle | `Click the **Wi-Fi** toggle to disable wi-fi.` | +| Toolbar button | `In the **Dashboard** toolbar, click **Edit**.` | + +### Select + +"Select" chooses one or more elements from a group component. + +| Component | Example | +| --- | --- | +| Checkbox group item |
  • `Select the **Automatically check for updates** option.`
  • `Select the **Cheese and Wine** option.`
  • `Clear the **Wine** option and select the **Crackers** option.`
    • | +| List item: single select, multi-select |
  • `In the **Item** settings, select **Desktop**.`
  • `In the **Permissions** settings, select **Read and Write** option.`
    • | +| Menu item | `Select **New** from the **File** menu.` | +| Radio button group | `Select the **Do not remember passwords** option.` | \ No newline at end of file