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Food Oasis Visitor Survey Pop-up Bar Formatting on Mobile #2250

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farahrobleh opened this issue Oct 18, 2024 · 1 comment
Open

Food Oasis Visitor Survey Pop-up Bar Formatting on Mobile #2250

farahrobleh opened this issue Oct 18, 2024 · 1 comment
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dev Code Development Feature: Usability Issues that make it easy for visitors to find the information they need quickly and easily Milestone: Existing Feature Improvements P-Feature: Landing Page Food seeker landing page Role: Design UI/UX User interface / user experience design Role: Front-end Front End Developer

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@farahrobleh
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Overview

What did you observe or what is a likely problem?

  • The survey pop-up bar at the bottom of the mobile screen is improperly formatted, getting cut off on the left side.

What is the user trying to do?

  • Users are trying to access the Food Oasis Visitor Survey easily.

How many people are / will be having this problem?

  • All FOLA mobile users who encounter the survey pop-up bar.

Discussion and possible Solution(s)

What device is this happening on / what is the user’s context?

  • This issue appears on mobile devices when users access the application.

Discussion and possible Solution(s)

Possible challenges, solutions?
Challenges:

  • Correctly diagnosing why the bar is cut off and ensuring it displays correctly on all mobile devices.

Solutions:

  • Use an existing feature flag to disable the survey pop-up bar on the public site, while allowing it to be active in the development environment for fixes.

Resources/Instructions

  • How this problem is addresssed elsewhere (possibly screenshots)?
    Similar applications often employ responsive design principles to ensure UI elements are properly formatted across devices.
  • External documentation, recommendations and guides?
    Can review responsive design best practices from resources like Mozilla Developer Network (MDN) and W3C.
  • Things to think about?
    Consider the (temporary) impact of disabling the survey bar on user feedback collection.
  • How do others solve this?
    Check how other platforms handle pop-up elements on mobile for effective designs.

Action items

Research, internal/external testing, design?

  • Investigate/fix the code/styling affecting the survey bar.
  • Use the feature flag's disabling implementation to ensure survey bar shows up on screen as intended.
@github-project-automation github-project-automation bot moved this to New Issue Approval in P: FOLA: Project Board Oct 18, 2024
@farahrobleh farahrobleh added Role: Design UI/UX User interface / user experience design Role: Front-end Front End Developer labels Oct 18, 2024
@farahrobleh farahrobleh added Feature: Usability Issues that make it easy for visitors to find the information they need quickly and easily P-Feature: Landing Page Food seeker landing page Ready for milestone Issues that author feels to be ready for prioritization dev Code Development Milestone: Existing Feature Improvements and removed Ready for milestone Issues that author feels to be ready for prioritization labels Oct 18, 2024
@fancyham
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I believe this is fixed? Please confirm and if so, I think this can be closed out.

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Labels
dev Code Development Feature: Usability Issues that make it easy for visitors to find the information they need quickly and easily Milestone: Existing Feature Improvements P-Feature: Landing Page Food seeker landing page Role: Design UI/UX User interface / user experience design Role: Front-end Front End Developer
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Status: New Issue Approval
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