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TROUBLESHOOT.md

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Troubleshooting

Status Report

The Plugin Status report gives a quick overview of the virtual machines. The status report lists the various virtual machines created. The report also lists the errors and warnings to quickly troubleshoot issues.

Accessing the Azure Plugin Status Report (for admins only)

You can access the status report from two places -

  1. Directly from the plugin settings page:

Alt text

  1. From the job details page:

Alt text

Enable Logs

If you are on GoCD version 19.6 and above:

Edit the file wrapper-properties.conf on your GoCD server and add the following options. The location of the wrapper-properties.conf can be found in the installation documentation of the GoCD server.

# We recommend that you begin with the index `100` and increment the index for each system property
wrapper.java.additional.100=-Dplugin.com.thoughtworks.gocd.elastic-agent.azure.log.level=debug

If you're running with GoCD server 19.6 and above on docker using one of the supported GoCD server images, set the environment variable GOCD_SERVER_JVM_OPTIONS:

docker run -e "GOCD_SERVER_JVM_OPTIONS=-Dplugin.com.thoughtworks.gocd.elastic-agent.azure.log.level=debug" ...

If you are on GoCD version 19.5 and lower:

  • On Linux:

    Enabling debug level logging can help you troubleshoot an issue with this plugin. To enable debug level logs, edit the file /etc/default/go-server (for Linux) to add:

    export GO_SERVER_SYSTEM_PROPERTIES="$GO_SERVER_SYSTEM_PROPERTIES -Dplugin.com.thoughtworks.gocd.elastic-agent.azure.log.level=debug"

    If you're running the server via ./server.sh script:

    $ GO_SERVER_SYSTEM_PROPERTIES="-Dplugin.com.thoughtworks.gocd.elastic-agent.azure.log.level=debug" ./server.sh

    The logs will be available under /var/log/go-server

  • On windows:

    Edit the file config/wrapper-properties.conf inside the GoCD Server installation directory (typically C:\Program Files\Go Server):

    # config/wrapper-properties.conf
# since the last "wrapper.java.additional" index is 15, we use the next available index.
wrapper.java.additional.16=-Dplugin.com.thoughtworks.gocd.elastic-agent.azure.log.level=debug

    The logs will be available under the logs folder in the GoCD server installation directory.