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Improve Page Displayed to User When a Workspace Cannot Start From a Snapshot Due to the Snapshot Not Existing #11545

@jimmybrancaccio

Description

@jimmybrancaccio

Is your feature request related to a problem? Please describe

When I attempt to spin up a workspace using a snapshot URL that was provided to me and the snapshot does not exist I am shown an error about a timeout and "last backup failed: cannot find workspace during DisposeWorkspace.". I also see the 'Go to Dashboard' button and a 'Start Workspace' button. This isn't to helpful as clicking on the 'Start Workspace' button will not work and going back to my dashboard doesn't really resolve anything either.

Screen Shot 2022-07-21 at 13 01 57

Describe the behaviour you'd like

  • We should tell the user that the reason of the failure is because the snapshot does not exist.
  • Provide them with next steps on how to resolve the issue (create a new snapshot?).
  • Contact Support?

Describe alternatives you've considered

N/A

Additional context

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Activity

stale

stale commented on Oct 20, 2022

@stale

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

added
meta: staleThis issue/PR is stale and will be closed soon
on Oct 20, 2022
added
type: improvementImproves an existing feature or existing code
aspect: error-handlingIssues which improve error handling when something fails in Gitpod
team: workspaceIssue belongs to the Workspace team
and removed
meta: staleThis issue/PR is stale and will be closed soon
on Oct 20, 2022
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          Improve Page Displayed to User When a Workspace Cannot Start From a Snapshot Due to the Snapshot Not Existing · Issue #11545 · gitpod-io/gitpod