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Sentry UI Error on Slack Notification Click #87547

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Kobby-Bawuah opened this issue Mar 20, 2025 · 3 comments
Open

Sentry UI Error on Slack Notification Click #87547

Kobby-Bawuah opened this issue Mar 20, 2025 · 3 comments

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@Kobby-Bawuah
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Environment

SaaS (https://sentry.io/)

Steps to Reproduce

A user receiving Slack notifications from the Codecov Sentry instance encountered an issue when clicking on a notification. Instead of being redirected correctly, the Sentry UI displayed an error:

"The organization you were looking for was not found."

Steps to Reproduce:

  • Receive a Slack notification from Sentry regarding a Codecov-related event.
  • Click on the notification link.
  • The browser redirects to a Sentry page with an error message stating that the organization was not found.

Expected Result

The user should be directed to the appropriate Sentry organization and Alert without errors.

Actual Result

The user sees a "The organization you were looking for was not found" error message.

Image
Image

Product Area

Settings - Integrations

Link

No response

DSN

No response

Version

No response

@getsantry
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getsantry bot commented Mar 20, 2025

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Mar 20, 2025
@sentaur-athena
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Looks like the user is logged in to another organization which is called demo-n2, so the notification fails to open the codecov org due to authentication failure.

@sentaur-athena
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@Kobby-Bawuah the url is disable-member, is this a correct screenshot?

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