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⚠️⚠️ SELLER VERIFICATION > Email sent to Vendor - Seller Verification Status Updated Template: Subject Email + Document type + Status not translated #61

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Sophie-2e opened this issue Apr 5, 2024 · 3 comments
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@Sophie-2e
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Sophie-2e commented Apr 5, 2024

Following up customer support ticket #55561

In the Seller Verification Status Updated Template;

  • the subject email while this string is translated in WPML
  • the status are not translated while this string is translated in WPML
  • the Document Type is not translated and the string cannot be found in WPML strings translation even after rescanning theme and plugins.

Please review this video from 7:00 min to 10:25 min: which you can find in customer support ticket #55561

The subject used to work before the latest dokan update and I remember reporting the other issues for the status and document type last year already.

Please check it out and let me know how to fix it.

@Sophie-2e Sophie-2e changed the title SELLER VERIFICATION > Email sent to Vendor - Seller Verification Status Updated Template: Subject Email + Document type + Status not translated ⚠️⚠️ SELLER VERIFICATION > Email sent to Vendor - Seller Verification Status Updated Template: Subject Email + Document type + Status not translated Apr 5, 2024
@Sophie-2e
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With Dokan 3.11, issues still there

@Sophie-2e
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With new verification module solved some issues but as the title and the helper text are not translatable in the new Verification Module, the document title is still not translated in the email, nor in the verification tab in Vendor Dashboard > Settings > Verification

@pronob1010 pronob1010 self-assigned this Dec 20, 2024
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pronob1010 commented Dec 24, 2024

@imtiaz-pranto Bhai, the helper text and email are translatable now,

Image
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@StalinDurjo Bhai you have tested this issue and is this issue's fix still waiting for release?

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