Eufy T8214 P2P not working

[s-hardt]

Describe the bug

When using the T8214 camera, the P2P stream does not work. It shows preparing, but never streaming.
And the status is stuck at preparing for the camera.

To reproduce

Just start the P2P streaming is enough to see the issue.

Expected behavior

A clear and concise description of what you expected to happen.

Additional information

• Home Assistant Installation Type (OS - Supvervised - Core): Home Assistant OS
• Home Assistant Core Version: core-2024.9.2
• Eufy Security Add-on Version: 1.9.0
• Eufy Security Integration Version: 8.0.4

Hardware Information;

• Camera Model: Eufy T8214

• Live Streaming Protocol (RTSP/P2P): The camera only supports P2P

• Debug Logs from Home Assistant (How to enable debug logs for eufy_security integration? #624) - Without this, I will automatically resolve this issue
  2024-09-22 12:47:37.631 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] url - StreamProvider.P2P - rtsp://127.0.0.1:8554/T821451024110CEA
  2024-09-22 12:47:37.631 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _initiate_start_stream - info - send command to add-on - StreamProvider.P2P
  2024-09-22 12:47:37.631 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - device - EventSourceType.device - device.start_livestream - {'serial_no': 'T821451024110CEA'} - {'serialNumber': 'T821451024110CEA'}
  2024-09-22 12:47:37.631 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T821451024110CEA', 'command': 'device.start_livestream', 'messageId': 'device.start_livestream.d1ea61280b5148818c09b23f4886c77b'}
  2024-09-22 12:47:37.631 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T821451024110CEA', 'command': 'device.start_livestream', 'messageId': 'device.start_livestream.d1ea61280b5148818c09b23f4886c77b'}
  2024-09-22 12:47:37.640 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'device.start_livestream.d1ea61280b5148818c09b23f4886c77b', 'result': {'async': True}}
  2024-09-22 12:47:39.783 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'event', 'event': {'source': 'station', 'event': 'connected', 'serialNumber': 'T821451024110CEA'}}
  2024-09-22 12:47:40.092 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'event', 'event': {'source': 'device', 'event': 'command result', 'serialNumber': 'T821451024110CEA', 'command': 'start_livestream', 'returnCode': 0, 'returnCodeName': 'ERROR_PPCS_SUCCESSFUL', 'customData': {'command': {'name': 'deviceStartLivestream', 'value': 0}}}}
  2024-09-22 12:47:40.092 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] event not handled -T821451024110CEA - Event(type='command result', data={'source': 'device', 'event': 'command result', 'serialNumber': 'T821451024110CEA', 'command': 'start_livestream', 'returnCode': 0, 'returnCodeName': 'ERROR_PPCS_SUCCESSFUL', 'customData': {'command': {'name': 'deviceStartLivestream', 'value': 0}}})
  2024-09-22 12:47:40.491 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'event', 'event': {'source': 'station', 'event': 'database query latest', 'serialNumber': 'T821451024110CEA', 'returnCode': -1100, 'data': []}}
  2024-09-22 12:47:40.492 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] event not handled -T821451024110CEA - Event(type='database query latest', data={'source': 'station', 'event': 'database query latest', 'serialNumber': 'T821451024110CEA', 'returnCode': -1100, 'data': []})
  2024-09-22 12:47:42.642 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _initiate_start_stream - error - command was failed - <asyncio.locks.Event object at 0x7fa1b328baa0 [unset]>
  2024-09-22 12:47:45.151 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'event', 'event': {'source': 'device', 'event': 'command result', 'serialNumber': 'T821451024110CEA', 'command': 'stop_livestream', 'returnCode': 0, 'returnCodeName': 'ERROR_PPCS_SUCCESSFUL', 'customData': {'command': {'name': 'deviceStopLivestream'}}}}
  2024-09-22 12:47:45.152 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] event not handled -T821451024110CEA - Event(type='command result', data={'source': 'device', 'event': 'command result', 'serialNumber': 'T821451024110CEA', 'command': 'stop_livestream', 'returnCode': 0, 'returnCodeName': 'ERROR_PPCS_SUCCESSFUL', 'customData': {'command': {'name': 'deviceStopLivestream'}}})
  2024-09-22 12:48:01.091 ERROR (MainThread) [aiohttp.server] Error handling request
  Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 462, in _handle_request
  resp = await request_handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 537, in _handle
  resp = await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 114, in impl
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 85, in ban_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
  response = await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
  result = await handler(request, **request.match_info)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/webrtc/init.py", line 256, in get
  return await ws_poster(hass, params)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/webrtc/init.py", line 207, in ws_poster
  image_entity = _get_image_from_entity_id(hass, poster)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/webrtc/init.py", line 188, in _get_image_from_entity_id
  raise Exception("Image not found")
  Exception: Image not found
  2024-09-22 12:48:15.153 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'event', 'event': {'source': 'station', 'event': 'disconnected', 'serialNumber': 'T821451024110CEA'}}
  2024-09-22 12:48:59.103 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'event', 'event': {'source': 'device', 'event': 'property changed', 'serialNumber': 'T821451024110CEA', 'name': 'wifiRssi', 'value': -63}}
  2024-09-22 12:48:59.103 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] camera _handle_property_changed - wifiRssi
  2024-09-22 12:48:59.108 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'event', 'event': {'source': 'device', 'event': 'property changed', 'serialNumber': 'T821451024110CEA', 'name': 'batteryTemperature', 'value': 30}}
  2024-09-22 12:48:59.108 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] camera _handle_property_changed - batteryTemperature
  2024-09-22 12:49:02.587 ERROR (MainThread) [aiohttp.server] Error handling request
  Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 462, in _handle_request
  resp = await request_handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 537, in _handle
  resp = await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 114, in impl
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 85, in ban_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
  return await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
  response = await handler(request)
  ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
  result = await handler(request, **request.match_info)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/webrtc/init.py", line 256, in get
  return await ws_poster(hass, params)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/webrtc/init.py", line 207, in ws_poster
  image_entity = _get_image_from_entity_id(hass, poster)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/webrtc/init.py", line 188, in _get_image_from_entity_id
  raise Exception("Image not found")
  Exception: Image not found
  2024-09-22 12:49:06.817 DEBUG (MainThread) [custom_components.eufy_security] coordinator - start update_local
  2024-09-22 12:49:06.817 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - driver - EventSourceType.driver - driver.poll_refresh - {} - {}
  2024-09-22 12:49:06.817 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'command': 'driver.poll_refresh', 'messageId': 'driver.poll_refresh.0c13d576262443529b4558882614afa1'}
  2024-09-22 12:49:06.817 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'command': 'driver.poll_refresh', 'messageId': 'driver.poll_refresh.0c13d576262443529b4558882614afa1'}
  2024-09-22 12:49:07.074 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'driver.poll_refresh.0c13d576262443529b4558882614afa1', 'result': {}}

• Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):
  2024-09-22 10:48:09.819 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - DATA CONTROL - Processing sequence 28... {
  stationSN: 'T821451024110CEA',
  remoteAddress: '89.247.147.177',
  remotePort: 14435,
  dataType: 'CONTROL',
  seqNo: 28
  }
  2024-09-22 10:48:09.827 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - DATA CONTROL - Processing sequence 28... {
  stationSN: 'T821451024110CEA',
  remoteAddress: '89.247.147.177',
  remotePort: 14435,
  dataType: 'CONTROL',
  seqNo: 28
  }
  2024-09-22 10:48:11.807 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol._sendCommand] Sending p2p command... {
  station: 'T821451024110CEA',
  sequence: 21,
  commandType: 1139,
  channel: 255,
  retries: 0,
  messageStatesSize: 1
  }
  2024-09-22 10:48:11.830 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - DATA CONTROL - Processing sequence 29... {
  stationSN: 'T821451024110CEA',
  remoteAddress: '89.247.147.177',
  remotePort: 14435,
  dataType: 'CONTROL',
  seqNo: 29
  }
  2024-09-22 10:48:13.808 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol._sendCommand] Sending p2p command... {
  station: 'T821451024110CEA',
  sequence: 22,
  commandType: 1139,
  channel: 255,
  retries: 0,
  messageStatesSize: 1
  }
  2024-09-22 10:48:13.820 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - DATA CONTROL - Processing sequence 30... {
  stationSN: 'T821451024110CEA',
  remoteAddress: '89.247.147.177',
  remotePort: 14435,
  dataType: 'CONTROL',
  seqNo: 30
  }
  2024-09-22 10:48:13.826 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - DATA CONTROL - Processing sequence 30... {
  stationSN: 'T821451024110CEA',
  remoteAddress: '89.247.147.177',
  remotePort: 14435,
  dataType: 'CONTROL',
  seqNo: 30
  }
  2024-09-22 10:48:15.152 INFO eufy-security-ws:eufy-security-client [p2p] [Timeout._onTimeout] Initiated closing of connection to station T821451024110CEA for saving battery.
  2024-09-22 10:48:15.152 INFO eufy-security-ws:eufy-security-client [http] [Station.onDisconnect] Disconnected from station T821451024110CEA
  2024-09-22 10:48:15.541 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - END {
  stationSN: 'T821451024110CEA',
  remoteAddress: '89.247.147.177',
  remotePort: 14435
  }

• Would you share your device with me in case further debugging required? (Yes/No):
  Yes, I would love to share it with you.

[cyborcc]

+1
I am experiencing the same issue. I have tested different versions, both Hass.io and Docker, but encountered the same result: It shows "Preparing" but never starts streaming.

Additional information

• Home Assistant Installation Type (OS - Supvervised - Core): Home Assistant OS & Docker
• Home Assistant Core Version: core-2024.10.3
• Eufy Security Add-on Version: 1.9.1
• Eufy Security Integration Version: 8.0.4

LOG: same as @s-hardt
}
2024-10-20 10:28:20.758 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol._sendCommand] Sending p2p command... {
station: 'xxx',
sequence: 22,
commandType: 1139,
channel: 255,
retries: 0,
messageStatesSize: 1
}
2024-10-20 10:28:20.774 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - DATA CONTROL - Processing sequence 32... {
stationSN: 'xxx',
remoteAddress: '192.168.178.64',
remotePort: 12132,
dataType: 'CONTROL',
seqNo: 32
}
2024-10-20 10:28:20.780 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - DATA CONTROL - Processing sequence 32... {
stationSN: 'xxx',
remoteAddress: '192.168.178.64',
remotePort: 12132,
dataType: 'CONTROL',
seqNo: 32
}
2024-10-20 10:28:22.061 INFO eufy-security-ws:eufy-security-client [p2p] [Timeout._onTimeout] Initiated closing of connection to station T82145102414163C for saving battery.
2024-10-20 10:28:22.061 INFO eufy-security-ws:eufy-security-client [http] [Station.onDisconnect] Disconnected from station T82145102414163C
2024-10-20 10:28:22.304 DEBUG eufy-security-ws:eufy-security-client [p2p] [P2PClientProtocol.handleMsg] Received message - END {
stationSN: 'xxx',
remoteAddress: '192.168.178.64',
remotePort: 12132
}

Would you share your device with me in case further debugging required? (Yes/No):
Yes, I would love to share it with you.

Thank you

[supermina999]

+1
I'm experiencing the same issue with T8214

[Be4fun]

Same for me. The p2p stream stays in preparing.
thanks for having a look at it

[nicoh88]

+1

Same here.
The p2p stream stays in preparing, can not be stopped or started ...

Thanks for your hard work @fuatakgun

[fuatakgun]

we have checked the issue and it is with add-on.

2024-11-13 20:34:44.213 INFO eufy-security-ws:eufy-security-client
[main] Push notification connection successfully established
2024-11-13 20:35:03.620 INFO eufy-security-ws:eufy-security-client
[p2p] [Timeout._onTimeout] Initiated closing of connection to station
T8214xxx for saving battery.
2024-11-13 20:35:03.621 INFO eufy-security-ws:eufy-security-client
[http] [Station.onDisconnect] Disconnected from station
T8214xxx
2024-11-13 20:35:44.492 INFO eufy-security-ws:eufy-security-client
[http] [Station.onConnect] Connected to station T8214xxx on
host 46.xxxx and port 10274
2024-11-13 20:35:49.868 INFO eufy-security-ws:eufy-security-client
[p2p] [Timeout._onTimeout] Stopping the station stream for the device
T8214xxx, because we haven't received any data for 5 seconds
2024-11-13 20:36:19.922 INFO eufy-security-ws:eufy-security-client
[p2p] [Timeout._onTimeout] Initiated closing of connection to station
T8214xxx for saving battery.
2024-11-13 20:36:19.923 INFO eufy-security-ws:eufy-security-client

[cyborcc]

Thank you, @fuatakgun
I've created a new issue for this: @bropat
bropat/eufy-security-ws#374

If you’re experiencing the same problem, please consider adding a "+1".