Form Fields not saving in stripe, but saving in Craft.

[mark-chief]

Description

I have a subscription plan set up but the form field data is not being passed to stripe, but it is visible in the craft control panel.

Stripe:

Craft:

Additional info

• Craft version: 4.7.1
• Plugin version: 5.5.1 Pro

[andrelopez]

Hi @mark-chief thanks for reaching out. Could you please confirm where do you expect to see the metadata? if I am not mistaken the metadata should be on the invoice event. I will confirm with you soon

[mark-chief]

Hi @andrelopez , usually the meta data is visible in stripe as well. Inside the payment. Here's an example of a single payment on another site where you can see the custom fields and meta data displayed in the order.

Custom Fields:

• Booking_Refs
• Invoice_Description
• Type_ Accounting_Use

The above example is taken from a payment form on another site, and I'd expect the same behaviour when using a subscription.

[mark-chief]

Hi @andrelopez , have you had a chance to look in to this? Thanks

[andrelopez]

Hi @mark-chief Sorry, the metadata will be at the subscription level in Stripe, on your Orders info you can click on the Stripe Reference link and it will redirect to the right page: