Unable to process the Payment

[michielsarne]

Description

Steps to reproduce

1. new stripe payment
2. subscription -> customer chooses plan

Additional info

• Craft version: 4.1.1
• PHP version: 8.1.5
• Database driver & version: MySQL 10.4.24
• Plugin version: 5.0.4
• Is SCA and Stripe Checkout enabled?: yes

[Coysh]

I'm having the same problem

[michielsarne]

downgrading to a lower Craft version or waiting untill they update the current plugin seems the "solution"

[michielsarne]

nvm my bad it was in a form tag

[Coysh]

@michielsarne @andrelopez Can we open this again, I am still having the issue

[andrelopez]

@Coysh could you please send me the storage/logs file to [email protected]? are you using SPA like angular, react or any modern js framework on your front-end?

[torgeirbeyer]

Hi. We're experiencing the same problem. I'll send you some of our logs @andrelopez , but it looks like there is some issues with stripe token or formId

we are running on test account for the moment

we are not running any modern js framework on our front end,

2022-08-02 07:39:35 [-][1][][error][enupal\stripe\services\Orders::processPayment] Unable to get the stripe token or formId 2022-08-02 07:39:35 [-][1][][error][yii\web\HttpException:404] yii\web\NotFoundHttpException: Unable to process the Payment in /storage/xxxxxxx/www/public_html/vendor/enupal/stripe/src/controllers/StripeController.php:75 Stack trace: #0 [internal function]: enupal\stripe\controllers\StripeController->actionSaveOrder()

[andrelopez]

Hi @torgeirbeyer Could you please confirm the info below?
Craft version:
PHP version:
Database driver & version:
Plugin version:
Is SCA and Stripe Checkout enabled?:

[torgeirbeyer]

Hi @andrelopez. sorry for the late reply, missed this comment.

Craft version: 3.7.47.1
PHP version: 7.4.3
Database driver & version: MySQL 8.0.30
Plugin version: 4.0.5
Is SCA and Stripe Checkout enabled?: SCA is enabled, I think Stripe Checkout is enabled.

[torgeirbeyer]

@andrelopez Stripe Checkout is enabled.

[torgeirbeyer]

Hi @andrelopez . Have you gotten a chance to take a look at this?

[andrelopez]

@torgeirbeyer Could you please recreate this issue and send back to us a zip file of the following folder?

storage/logs

Please send the info to [email protected]

Thanks

[torgeirbeyer]

Sure. I'll send them soon.

[torgeirbeyer]

@andrelopez just sent you the log files

[andrelopez]

The @torgeirbeyer's issue was related to having The Stripe Payments form inside a form html tag, which was preventing the correct form submission.