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[Ente Auth] [Windows Desktop] Windows Hello Face recognition unlock always fails on first try #3848

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Fennek88 opened this issue Oct 26, 2024 · 0 comments
Open

[Ente Auth] [Windows Desktop] Windows Hello Face recognition unlock always fails on first try #3848

Fennek88 opened this issue Oct 26, 2024 · 0 comments
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- auth Relates to Ente Auth --desktop Plaftorm is desktop

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@Fennek88
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Fennek88 commented Oct 26, 2024 •
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Description

Everytime when starting the desktop app on Windows with the security set to unlock with Windows Hello face recognition it always fails on first try, giving me the 'Something went wrong. Please try again' error.
grafik
Usually on second try it works. But sometimes it can take more trys
Using PIN for example works on first try,
Since this happens only with Ente Auth and not for example Bitwarden or Windows login, I guess this has something to do with the app.

Version

v4.0.2

What product are you using?

Ente Auth

What platform are you using?

Desktop - Windows
@Fennek88 Fennek88 changed the title Windows Hello fails on first try [Ente Auth] [Windows Desktop] Windows Hello fails on first try Oct 26, 2024
@Fennek88 Fennek88 changed the title [Ente Auth] [Windows Desktop] Windows Hello fails on first try [Ente Auth] [Windows Desktop] Windows Hello Face recognition unlock always fails on first try Oct 26, 2024
@ua741 ua741 added --desktop Plaftorm is desktop - auth Relates to Ente Auth and removed triage labels Nov 5, 2024
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@ua741 @Fennek88