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Sensor for cartridges not working/updating #87

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GoTTi74 opened this issue Sep 12, 2022 · 6 comments
Open

Sensor for cartridges not working/updating #87

GoTTi74 opened this issue Sep 12, 2022 · 6 comments

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@GoTTi74
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GoTTi74 commented Sep 12, 2022

While running out of toner, I was able to track the "state" of the entity ("Cyan Toner"). However, after I replaced the cartridge weeks ago, I notice that the entity doesn't update anymore and still shows the old entity information and its "State" with 0.

Reloading the integration or restarting HomeAssistant won't update the entity.
Note: When checking the WebIF of the printer, the correct amount of toner is displayed.

HP_Printer_HA
HP_Printer_WebIF

Any idea/advice?

@GoTTi74
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GoTTi74 commented Sep 12, 2022

The issue could be related due to the fact that the printer is/was enforcing https and it seems that the integration can't access the printer via https.
After I deleted the integration, I couldn't add it anymore due to an issue. When I disabled "https enforcement" in the printer, I was able to re-add the printer and the sensors are getting updated now.

@bkr1969
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bkr1969 commented Feb 1, 2023

How/where did you make this setting change? I've had the same problem for awhile now.

@GoTTi74
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GoTTi74 commented Feb 1, 2023

How/where did you make this setting change? I've had the same problem for awhile now.

Using the Web Interface of the printer.
Networking - HTTPS Enforcement
Disable "Always use HTTPS..."

@bkr1969
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bkr1969 commented Feb 1, 2023

Thanks!

@bkr1969
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bkr1969 commented May 10, 2023

I can't seem to find that section. I have looked under Web Services, Network and Settings.

@elad-bar
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is it still relevant?

thanks

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