diff --git a/docs/arch-diagrams/automatic-refunds.mmd b/docs/arch-diagrams/automatic-refunds.mmd
new file mode 100644
index 000000000..6064511d5
--- /dev/null
+++ b/docs/arch-diagrams/automatic-refunds.mmd
@@ -0,0 +1,45 @@
+sequenceDiagram
+ actor User as User
+ participant LMS as LMS
+ participant CC
+ participant CoCo
+ participant AWS as AWS EventBridge
+ participant PSP as Stripe/PayPal
+
+ note over User,LMS: User Unenrolls from Course
+ User ->> LMS: Click on Gear CTA -> Click "Unenroll" -> Answer Question
+ LMS ->> LMS: Determines Which System to Hit
+ LMS ->> LMS: Checks Source System of Enrollment Attributes
(COMMERCE_COORDINATOR_REFUND_SOURCE_SYSTEMS)
+
+ critical Create Refund
+ LMS ->> CC: Hits RefundView() Endpoint
+ activate CC
+ CC ->> CoCo: Create ReturnItemDraft
+ activate CoCo
+ CoCo ->> CoCo: Creates LineItemReturnItem
+ CoCo ->> CoCo: Shipment State Transitions to "Returned"
+ CoCo ->> CoCo: Payment State Transitions to "Initial"
+ CoCo -->> CC: Response
+ deactivate CoCo
+ CC -->> LMS: Response
+ deactivate CC
+ end
+
+ CoCo ->> AWS: Emits LineItemReturnItem Subscription Message
+ AWS ->> CC: Hits OrderReturnedView() Endpoint
+ CC ->> CC: Receives message from CoCo via AWS EventBridge
with details of ReturnItem
+ CC ->> CC: Triggers fulfill_order_returned_signal
worker_task
+ CC ->> PSP: Issue Credit
+ activate PSP
+ PSP -->> CC: Response
+ deactivate PSP
+ CC ->> CoCo: Add Refund Transaction to Payment Obj
+ activate CoCo
+ CoCo -->> CC: Response
+ deactivate CoCo
+ CC ->> CoCo: Update Refund Status
+ activate CoCo
+ CoCo -->> CC: Response
+ deactivate CoCo
+ note over User,LMS: LMS Unenrolls User
+ LMS -->> User: Removes Course from Dashboard
diff --git a/docs/arch-diagrams/manual-refunds.mmd b/docs/arch-diagrams/manual-refunds.mmd
new file mode 100644
index 000000000..4a5ba296e
--- /dev/null
+++ b/docs/arch-diagrams/manual-refunds.mmd
@@ -0,0 +1,23 @@
+sequenceDiagram
+ actor Support
+ participant CoCo
+ participant AWS EventBridge
+ participant Commerce Coordinator
+ participant PSP as Stripe/PayPal
+ Support->>CoCo: Create ReturnItem
+ CoCo->>AWS EventBridge: Emits LineItemReturnItem Subscription Message
+ AWS EventBridge->>Commerce Coordinator: Hits OrderReturnedView() Endpoint
+ Commerce Coordinator->>Commerce Coordinator: Receives message from CoCo via AWS EventBridge
with details of the ReturnItem
+ Commerce Coordinator->>Commerce Coordinator: Triggers fulfill_order_returned_signal
worker task
+ Commerce Coordinator->>PSP: Issue Credit
+ activate PSP
+ PSP-->>Commerce Coordinator: Response
+ deactivate PSP
+ Commerce Coordinator->>CoCo: Add Refund Transaction to Payment Obj
+ activate CoCo
+ CoCo-->>Commerce Coordinator: Response
+ deactivate CoCo
+ Commerce Coordinator->>CoCo: Update Refund Status
+ activate CoCo
+ CoCo-->>Commerce Coordinator: Response
+ deactivate CoCo
diff --git a/docs/arch-diagrams/webhook-refunds.mmd b/docs/arch-diagrams/webhook-refunds.mmd
new file mode 100644
index 000000000..b4623987a
--- /dev/null
+++ b/docs/arch-diagrams/webhook-refunds.mmd
@@ -0,0 +1,17 @@
+sequenceDiagram
+ actor Support
+ participant PSP as Stripe/PayPal
+ participant CC as Commerce Coordinator
+ participant CoCo
+ note over Support, PSP: Support Issues Refund
from PSP Dashboard
+ Support ->> PSP: Issue Refund
+ activate PSP
+ PSP -->> PSP: Issues Refund to User
+ PSP -->> PSP: Triggers refund Webhook
+ PSP ->> CC: Hits WebhookView() Endpoint
+ deactivate PSP
+ activate CC
+ CC -->> CC: Sends payment_refunded_signal
signal
+ CC -->> CC: Triggers refund_from_stripe_task
worker task
+ CC ->> CoCo: Adds Refund Transaction
to Payment Obj
+ deactivate CC