diff --git a/.github/DISCUSSION_TEMPLATE/general.yml b/.github/DISCUSSION_TEMPLATE/general.yml
index 71f42bc02..299e57208 100644
--- a/.github/DISCUSSION_TEMPLATE/general.yml
+++ b/.github/DISCUSSION_TEMPLATE/general.yml
@@ -1,5 +1,9 @@
-labels: [general]
+labels: [General]
 body:
+- type: markdown
+  attributes: 
+   value:
+    "⚠️ Please note: The Community can not help with account-related issues, such as resinstatement requests or help to escalate your [GitHub Support](https://support.github.com/contact) tickets. ⚠️"
 - type: dropdown
   attributes:
     label: Select Topic Area