Skip to content

Commit 16a4ad3

Browse files
authored
feat: add resolving submitting status guide and refactor myinvois refresh status (#42)
* feat: rename myinvois check status to refresh status * feat: add resolving submitting status guide
1 parent b49d25e commit 16a4ad3

13 files changed

+63
-31
lines changed

docs/usage/myinvois/einvoice-operation.md

Lines changed: 43 additions & 11 deletions
Original file line numberDiff line numberDiff line change
@@ -57,6 +57,38 @@ In the scenario where you already issued a lot of invoices but yet to submit E-I
5757

5858
![batch-submission-refresh](../../../static/img/myinvois/einvoice/batch-submission-refresh.png)
5959

60+
### Resolving Submitting Status
61+
62+
Submitting status is not a common status you will encounter. It will only stuck at submitting status during the event SQL Account fails to receive response from MyInvois Portal when the document may or may not be submitted. This mechanism is to **prevent double submission**.
63+
64+
Below show the icon of submitting status, it is a **red** submitted icon.
65+
66+
![submitting-status-detail](../../../static/img/myinvois/einvoice/submitting-status-detail.png)
67+
68+
![submitting-status-browse](../../../static/img/myinvois/einvoice/submitting-status-browse.png)
69+
70+
There are 2 way to resolve submitting status.
71+
72+
- Using [refresh status (Single Document)](#refresh-status-single-document).
73+
- Using [batch refresh status](#batch-refresh-status).
74+
75+
1. After refresh status is clicked, SQL Account will automatically check if the document was submitted successfully to MyInvois Portal. In the event that:
76+
77+
1. Document is **successfully found** in MyInvois Portal. Confirmation dialog will be prompted. (1) show the current document number that is being resolved. Select the correct document and click **OK** (2) to complete resolving submitting status.
78+
79+
![submitting-status-resolving](../../../static/img/myinvois/einvoice/submitting-status-resolving.png)
80+
81+
2. Document is **not found** in MyInvois Portal. Action dialog will be prompted.
82+
83+
![submitting-status-resolving-error](../../../static/img/myinvois/einvoice/submitting-status-resolving-error.png)
84+
85+
:::warning
86+
Sometimes it take a long time for the submitted document to appear in MyInvois Portal. Please ensure it has not been submitted before Reset E-Invoice status to avoid double submission.
87+
:::
88+
89+
- Click **Search again** to retry find from MyInvois Portal again.
90+
- Click **Reset E-Invoice status** to remove submitting status, so you are able to resubmit the document again (This may lead to duplicate submission).
91+
6092
## Test E-Invoice Validation
6193

6294
:::important
@@ -137,27 +169,27 @@ Preview the report and you can see the E-Invoice validation QR code is embedded
137169

138170
![sales-invoice-preview](../../../static/img/myinvois/einvoice/sales-invoice-preview.png)
139171

140-
## Check Status
172+
## Refresh Status
141173

142174
You can easily check the latest status of an invoice in SQL Account to ensure it has been submitted and processed correctly.
143175

144-
### Check Status (Single Document)
176+
### Refresh Status (Single Document)
145177

146-
1. Click on **MyInvois** > **Check E-Invoice Status**
178+
1. Click on **MyInvois** > **Check E-Invoice Status** (1) or **Icon** (2).
147179

148-
![sales-invoice-check-status-button](../../../static/img/myinvois/einvoice/sales-invoice-check-status-button.png)
180+
![sales-invoice-refresh-status-button](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-button.png)
149181

150182
2. You will be able to see the current status of the submitted invoice, along with the QR code and a validation page.
151183

152-
![sales-invoice-check-status-valid](../../../static/img/myinvois/einvoice/sales-invoice-check-status-valid.png)
184+
![sales-invoice-refresh-status-valid](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-valid.png)
153185

154186
:::info[NOTE]
155187
If the invoice status is marked as invalid, a list of errors will be displayed. You can use this information to correct the invoice and resubmit it.
156188
:::
157189

158-
![sales-invoice-check-status-invalid](../../../static/img/myinvois/einvoice/sales-invoice-check-status-invalid.png)
190+
![sales-invoice-refresh-status-invalid](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-invalid.png)
159191

160-
### Batch Check Status
192+
### Batch Refresh Status
161193

162194
In certain situations, the status of your E-Invoices may not reflect the latest updates due to various factors such as:
163195

@@ -172,7 +204,7 @@ To ensure that you are viewing the most up-to-date status of your E-Invoices, fo
172204

173205
This process will retrieve the latest status for all submitted documents, ensuring that your records are accurate and up to date.
174206

175-
![batch-check-status](../../../static/img/myinvois/einvoice/batch-check-status.png)
207+
![batch-refresh-status](../../../static/img/myinvois/einvoice/batch-refresh-status.png)
176208

177209
## Submission Log
178210

@@ -310,7 +342,7 @@ You can share invoice PDF to SQL buyer.
310342

311343
1. Click on **MyInvois** > **Check E-Invoice Status**
312344

313-
![sales-invoice-check-status-button](../../../static/img/myinvois/einvoice/sales-invoice-check-status-button.png)
345+
![sales-invoice-refresh-status-button](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-button.png)
314346

315347
2. Click on **Share** to share the invoice PDF with SQL buyer
316348

@@ -422,9 +454,9 @@ When selected invoices include those with E-Invoice Request (Hourglass icon), th
422454
![batch-submit](../../../static/img/myinvois/einvoice-request/batch-submit.png)
423455

424456
:::info[NOTE]
425-
You may click the Valid icon to perform check status
457+
You may click the Valid icon to perform refresh status
426458
:::
427459

428460
![batch-submit-valid](../../../static/img/myinvois/einvoice-request/batch-submit-valid.png)
429461

430-
![batch-submit-check-status](../../../static/img/myinvois/einvoice-request/batch-submit-check-status.png)
462+
![batch-submit-refresh-status](../../../static/img/myinvois/einvoice-request/batch-submit-refresh-status.png)

docs/usage/myinvois/einvoice.md

Lines changed: 20 additions & 20 deletions
Original file line numberDiff line numberDiff line change
@@ -45,10 +45,10 @@ After saving your Sales Invoice or Cash Sales document, you can access E-Invoice
4545
- [Submission](e-invoice-operation#submission)
4646
- [Consolidate](e-invoice-operation#consolidate)
4747
- [Cancellation](e-invoice-operation#cancellation)
48-
- [Check Status](e-invoice-operation#check-status)
48+
- [Refresh Status](e-invoice-operation#refresh-status)
4949
- [Log](e-invoice-operation#submission-log)
5050
- [Batch Submission](e-invoice-operation#batch-submission)
51-
- [Batch Check Status](e-invoice-operation#batch-check-status)
51+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
5252
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
5353
- [Share PDF](e-invoice-operation#share-pdf-experimental)
5454
- [E-Invoice Request](e-invoice-operation#e-invoice-request)
@@ -135,10 +135,10 @@ After saving your Credit Note document, you can access E-Invoice operations thro
135135

136136
- [Submission](e-invoice-operation#submission)
137137
- [Cancellation](e-invoice-operation#cancellation)
138-
- [Check Status](e-invoice-operation#check-status)
138+
- [Refresh Status](e-invoice-operation#refresh-status)
139139
- [Log](e-invoice-operation#submission-log)
140140
- [Batch Submission](e-invoice-operation#batch-submission)
141-
- [Batch Check Status](e-invoice-operation#batch-check-status)
141+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
142142
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
143143
- [Share PDF](e-invoice-operation#share-pdf-experimental)
144144

@@ -186,10 +186,10 @@ After saving your Debit Note document, you can access E-Invoice operations throu
186186

187187
- [Submission](e-invoice-operation#submission)
188188
- [Cancellation](e-invoice-operation#cancellation)
189-
- [Check Status](e-invoice-operation#check-status)
189+
- [Refresh Status](e-invoice-operation#refresh-status)
190190
- [Log](e-invoice-operation#submission-log)
191191
- [Batch Submission](e-invoice-operation#batch-submission)
192-
- [Batch Check Status](e-invoice-operation#batch-check-status)
192+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
193193
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
194194
- [Share PDF](e-invoice-operation#share-pdf-experimental)
195195

@@ -246,10 +246,10 @@ After saving your Purchase Invoice or Cash Purchase document, you can access E-I
246246
- [Batch Import](e-invoice-operation#batch-import)
247247
- [Cancellation (Self-Billed)](e-invoice-operation#cancellation)
248248
- [Rejection (Imported)](e-invoice-operation#rejection-imported-documents)
249-
- [Check Status](e-invoice-operation#check-status)
249+
- [Refresh Status](e-invoice-operation#refresh-status)
250250
- [Log](e-invoice-operation#submission-log)
251251
- [Batch Submission](e-invoice-operation#batch-submission)
252-
- [Batch Check Status](e-invoice-operation#batch-check-status)
252+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
253253
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
254254
- [Download PDF](e-invoice-operation#download-pdf-experimental)
255255

@@ -338,10 +338,10 @@ After saving your Purchase Returned document, you can access E-Invoice operation
338338
- [Batch Import](e-invoice-operation#batch-import)
339339
- [Cancellation (Self-Billed)](e-invoice-operation#cancellation)
340340
- [Rejection (Imported)](e-invoice-operation#rejection-imported-documents)
341-
- [Check Status](e-invoice-operation#check-status)
341+
- [Refresh Status](e-invoice-operation#refresh-status)
342342
- [Log](e-invoice-operation#submission-log)
343343
- [Batch Submission](e-invoice-operation#batch-submission)
344-
- [Batch Check Status](e-invoice-operation#batch-check-status)
344+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
345345
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
346346
- [Download PDF](e-invoice-operation#download-pdf-experimental)
347347

@@ -392,10 +392,10 @@ After saving your Purchase Debit Note document, you can access E-Invoice operati
392392
- [Batch Import](e-invoice-operation#batch-import)
393393
- [Cancellation (Self-Billed)](e-invoice-operation#cancellation)
394394
- [Rejection (Imported)](e-invoice-operation#rejection-imported-documents)
395-
- [Check Status](e-invoice-operation#check-status)
395+
- [Refresh Status](e-invoice-operation#refresh-status)
396396
- [Log](e-invoice-operation#submission-log)
397397
- [Batch Submission](e-invoice-operation#batch-submission)
398-
- [Batch Check Status](e-invoice-operation#batch-check-status)
398+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
399399
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
400400
- [Download PDF](e-invoice-operation#download-pdf-experimental)
401401

@@ -477,10 +477,10 @@ After saving your Payment Voucher document, you can access E-Invoice operations
477477

478478
- [Submission](e-invoice-operation#submission)
479479
- [Cancellation](e-invoice-operation#cancellation)
480-
- [Check Status](e-invoice-operation#check-status)
480+
- [Refresh Status](e-invoice-operation#refresh-status)
481481
- [Log](e-invoice-operation#submission-log)
482482
- [Batch Submission](e-invoice-operation#batch-submission)
483-
- [Batch Check Status](e-invoice-operation#batch-check-status)
483+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
484484
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
485485

486486
#### Refund Note
@@ -515,10 +515,10 @@ After saving your Payment Voucher document, you can access E-Invoice operations
515515

516516
- [Submission](e-invoice-operation#submission)
517517
- [Cancellation](e-invoice-operation#cancellation)
518-
- [Check Status](e-invoice-operation#check-status)
518+
- [Refresh Status](e-invoice-operation#refresh-status)
519519
- [Log](e-invoice-operation#submission-log)
520520
- [Batch Submission](e-invoice-operation#batch-submission)
521-
- [Batch Check Status](e-invoice-operation#batch-check-status)
521+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
522522
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
523523

524524
### Receipt Voucher
@@ -556,10 +556,10 @@ After saving your Receipt Voucher document, you can access E-Invoice operations
556556

557557
- [Submission](e-invoice-operation#submission)
558558
- [Cancellation](e-invoice-operation#cancellation)
559-
- [Check Status](e-invoice-operation#check-status)
559+
- [Refresh Status](e-invoice-operation#refresh-status)
560560
- [Log](e-invoice-operation#submission-log)
561561
- [Batch Submission](e-invoice-operation#batch-submission)
562-
- [Batch Check Status](e-invoice-operation#batch-check-status)
562+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
563563
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
564564

565565
#### Self-Billed Refund Note
@@ -594,8 +594,8 @@ After saving your Receipt Voucher document, you can access E-Invoice operations
594594

595595
- [Submission](e-invoice-operation#submission)
596596
- [Cancellation](e-invoice-operation#cancellation)
597-
- [Check Status](e-invoice-operation#check-status)
597+
- [Refresh Status](e-invoice-operation#refresh-status)
598598
- [Log](e-invoice-operation#submission-log)
599599
- [Batch Submission](e-invoice-operation#batch-submission)
600-
- [Batch Check Status](e-invoice-operation#batch-check-status)
600+
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
601601
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
Binary file not shown.
50 KB
Loading
Binary file not shown.
44.3 KB
Loading
55.1 KB
Loading

0 commit comments

Comments
 (0)