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M300 get stucks during waypoint mission #438

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Anhtastic opened this issue Oct 30, 2024 · 3 comments
Open

M300 get stucks during waypoint mission #438

Anhtastic opened this issue Oct 30, 2024 · 3 comments

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@Anhtastic
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This happens on iOS but I assume it also happen on Android too so I figure I put it here in order to get exposure and help. Please see the description here: dji-sdk/Mobile-SDK-iOS#558

Can a dev from @dji-dev confirm this is an issue on the sdk or firmware? Would be greatly appreciated it!

@dji-dev
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dji-dev commented Oct 31, 2024

Agent comment from yating.liao in Zendesk ticket #120686:

Could you please explain what "RTL" refers to? Return to Land?
Could you please provide us with a video showing when the plane gets stuck? Additionally, what version of the aircraft firmware are you using?

°°°

@Anhtastic
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Hello,
yes, RTL = return to land.
The firmware we're on is: v09.00.0503

Since this isn't reproducible every single time, as soon as we run into this again, we'll provide you the video. Thank you for your help once again!

@dji-dev
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dji-dev commented Nov 1, 2024

Agent comment from yating.liao in Zendesk ticket #120686:

I will wait for you to reach out to us again. If you encounter the same situation again, you can record a video of the aircraft's abnormal behavior, then stop the aircraft from executing its mission and restart the drone.
After the restart is complete, please use DJI's ASSISTANT 2 software to save the aircraft's logs.

°°°

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