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[BUG] Create ticket for a user is not functional #556

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techgo opened this issue Aug 31, 2024 · 1 comment
Open
1 task done

[BUG] Create ticket for a user is not functional #556

techgo opened this issue Aug 31, 2024 · 1 comment
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bug Something isn't working

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@techgo
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techgo commented Aug 31, 2024

Is there an existing issue for this?

  • I have searched the existing issues

Current Behavior

When I click on a user's name, go to apps and press the button "Create ticket for a user", it will prompt me to press a button that says "Create a ticket". When I press that button the interaction fails. This occurs on both the public bot and my private instance.

When attempting on the my private instance console shows no error:
26/07/24 22:24:19 [INFO] (COMMANDS) techgo used the "Create ticket for user" user command
26/07/24 22:24:27 [INFO] (BUTTONS) techgo used the "create" button
image

Expected Behavior

When I press Create a ticket, it should create a ticket for the user.

Steps To Reproduce

  1. Click on a user's name,
  2. Go to apps
  3. Press the button "Create ticket for a user", it will prompt me to press a button that says "Create a ticket".
  4. Press "Create a ticket"
  5. Observe error:
    image

Environment

N/A - This also occurs on the public bot.

Anything else?

This bug report was made per eartharoid's request.
image

@techgo techgo added the bug Something isn't working label Aug 31, 2024
@eartharoid
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It works if the guild has at least two categories configured but with only one category the prompt message is ephemeral when it shouldn't be.

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@eartharoid @techgo and others