Failure to set alarm mode

[danielway]

Is there an existing issue for this?

• I have searched the existing issues

Describe The Bug

When attempting to set the alarm mode (arming or disarming), I get a Failed to set alarm mode error. I originally encountered this when setting up my Homebridge, but I'm also seeing it when using the ring-client-example.

To Reproduce

• Authenticate
• Attempt to arm or disarm an alarm
• Alarm state is unchanged causing an error

Expected behavior

Expected the alarm state to change.

Relevant log output

Error: Failed to set alarm mode to "none".  Sensors may require bypass, which can only be done in the Ring app.
    at Location.setAlarmMode (/workspaces/ring-client-example/node_modules/ring-client-api/lib/location.js:183:19)
    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
    at async example (/workspaces/ring-client-example/lib/example.js:41:9)

Screenshots

No response

Additional context

I am able to arm/disarm using the keypad without issue so I don't think any sensors require bypass. I also do not have a Ring subscription, but I didn't think that was required.

I'm not sure where to go with debugging. It looks like this error comes from checking whether the alarm state changed, so I was wondering if there's some way to capture an error being returned from the Ring device with more specific information about why the request failed.

OS

Linux and macOS

Node.js Version

v22.12.0

NPM Version

10.9.0

ring-client-api

v11.7.1

Operating System

Ubuntu and macOS

[tsightler]

I also do not have a Ring subscription, but I didn't think that was required.

Digital arming/disarming does require a subscription if you are not grandfathered into this feature before they required a subscription. Users that purchased Ring alarm after March 29th, 2023, require a subscription for digital arming/disarming and this requirement is clearly listed on the Ring website. Are you able to arm/disarm using the Ring app?

[danielway]

I think that explains the issue then, thank you for your help.