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Can't connect phones to app #56

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NHTech22 opened this issue Jul 13, 2023 · 0 comments
Open

Can't connect phones to app #56

NHTech22 opened this issue Jul 13, 2023 · 0 comments
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bug Something isn't working

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@NHTech22
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Describe the bug
Cannot connect browser to ATEM app. Phones hang on site acquisition, and then give up (this session has timed out)

To Reproduce
Steps to reproduce the behavior:

  1. Install and open ATEM Tally app (Mac)
  2. Click "Settings," connect to ATEM
  3. Click "Web"
  4. Scan QR code or enter address manually
  5. Browser will not load address

Expected behavior
Scanning QR code or entering address should connect the browser to the app, allowing for tally light operation

Screenshots
None

Desktop (please complete the following information):

  • OS: Mac OS Ventura 13.2

Smartphone (please complete the following information):

  • Device: Samsung S23, OnePlus Nord N200
  • OS: Android
  • Browser Chrome (Samsung), Brave (OnePlus)

ATEM device (please complete the following information):

  • Device: 1 M/E Production Studio 4K
  • Firmware Version: Latest

Additional context
No additional context.

@NHTech22 NHTech22 added the bug Something isn't working label Jul 13, 2023
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