WebSocketException with SSL (CERTIFICATE_VERIFY_FAILED) while starting Deepgram listen

[willywongi]

I just cloned this repo and couldn't make it work. I tried updating the deepgram-sdk from v3.3.2 to v3.4.0; also, I'm using deepgram.listen.websocket instead of deepgram.listen.live after seeing a deprecation warning.

The socketIO server reports an SSL error. I managed to reproduce it:

import os
import logging

from deepgram import (
    DeepgramClient,
    LiveTranscriptionEvents,
    LiveOptions,
    DeepgramClientOptions
)
from dotenv import load_dotenv

API_KEY = os.getenv("DEEPGRAM_API_KEY")
config = DeepgramClientOptions(
    verbose=logging.DEBUG,
    options={"keepalive": "true"}
)
deepgram = DeepgramClient(API_KEY, config)
dg_connection = deepgram.listen.websocket.v("1")
options = LiveOptions(model="nova-2", language="en-US")
dg_connection.start(options)

The dg_connection.start invocation reports False and this error is logged:

WebSocketException in ListenWebSocketClient.start: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1000)

The DEBUG option doesn't add much to the error.

MacOS Sonoma 14.5 (23F79), Python 3.12.3.

[davidvonthenen]

hi @willywongi

If you're using macOS go to Macintosh HD > Applications > Python3.X folder (or whatever version of python you're using) > double click on "Install Certificates.command" file.

[willywongi]

Ciao @dvonthenen, thank you very much, you drove me to the right place to understand the problem.

I didn't feel like to mess with the CA system files, so I found this alternative:

import os
import certifi

os.environ["SSL_CERT_FILE"] = certifi.where()