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episodes/troubleshooting.md
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+---
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+title: "Troubleshooting and User Support"
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+teaching: 0
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+exercises: 0
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+:::::::::::::::::::::::::::::::::::::: questions
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+- TODO
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+::::::::::::::::::::::::::::::::::::::::::::::::
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+::::::::::::::::::::::::::::::::::::: objectives
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+After following this episode, learners will be able to...
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+- triage problems encountered by hub users
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+- Use Grafana to measure hub usage
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+- choose the most appropriate place to look or ask for help with hub management
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