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Unable to login with Ubuntu 24.04 *solved* #428

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bereldhuin opened this issue Jun 12, 2024 · 12 comments
Closed

Unable to login with Ubuntu 24.04 *solved* #428

bereldhuin opened this issue Jun 12, 2024 · 12 comments
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bug Something isn't working

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@bereldhuin
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With Ubuntu 24.04, when clicking on the signin button, nothing happens : no browser opens.

I tried the following things without success:

  • setup Firefox as the default browser (it seems it's now installed through snap)
  • change the .desktop file as suggested in other issues (use .\drive_c\...)

I also tried to uninstall everything but when lauching the unstall app and confirmed that i wanted to remove Fusion360, nothing happens (no terminal, no other progress window).

Thanks for your help,

Fred

@bereldhuin
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BTW, I won't be able to help solving much on this, but I can help for testing ;-)

@jublin
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jublin commented Jun 17, 2024

Try copying the sign in link in browser

Then go to your install directory/AutoDesk Identity Manager/ and run:

WINE_PREFEX=$pwd wine AdskIdentityManager.exe "LINK" (use double quotes)

@rusk911
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rusk911 commented Jun 17, 2024

Confirm. Both firefox and chrome (set as default browsers) not reacting to webview call.

Try copying the sign in link in browser

Then go to your install directory/AutoDesk Identity Manager/ and run:

WINE_PREFEX=$pwd wine AdskIdentityManager.exe "LINK" (use double quotes)

Don't understand. Where do I copy sign in link from? Browser is not opening the sign in page at all. Why do I need to create new wineprefix within identity manager folder? Did you mean WINEPREFIX instead of WINE_PREFEX? Any info on how to collect useful debug information to solve the issue?

@bereldhuin
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THank you @jublin, but from what I saw on other issues, the command you provided is for the case when he link opens in the browser but it doesn't redirect back to Fusion360, right ?

As @rusk911 stated, he has the same problem as me : the link doesn't open in any browser.

@AlixANNERAUD
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AlixANNERAUD commented Jun 20, 2024

Same bug on debian 12 (bookworm)

@KozhaAkhmet
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I installed on Kubuntu 24.04
The problem was Firefox from snap, which prevents interactions with fusion. I just installed from apt (installing from apt by default, will automatically install from snap. Thus, you should visit the website to configure).

@AlixANNERAUD
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AlixANNERAUD commented Jun 23, 2024

I'm running Debian (without Snap installed, obviously) with Firefox installed from the official Mozilla repositories, but I still encounter the following issue :
Capture d’écran du 2024-06-23 14-00-36
I tried to install manually WebView2 (Evergreen installer) but still doesn't work.

@AlixANNERAUD
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I'm running Debian (without Snap installed, obviously) with Firefox installed from the official Mozilla repositories, but I still encounter the following issue : Capture d’écran du 2024-06-23 14-00-36 I tried to install manually WebView2 (Evergreen installer) but still doesn't work.

I reinstalled WebView2 using the following command, and it seems to work now (the WebView2 executable was already present) :

WINEPREFIX=/home/user/.fusion360/wineprefixes/default wine 'C:\Users\user\Downloads\WebView2installer.exe'

@NoFr1ends
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I've installed Chrome as a normal deb and selected as the default browser, but for me Fusion still locks up as soon as I press on the signin button.

@juangomes376
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juangomes376 commented Jul 23, 2024

I installed it via "bottles" and I'm having trouble logging in. I installed everything, including the dependencies. It opens the browser, but after logging in it doesn't go back to Fusion and gets stuck. Has anyone had this problem or can help me?
I'm running PopOS 22.04.
Capture d’écran du 2024-07-24 00-34-13

@cryinkfly
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Please check this issue: #434 (comment)

@cryinkfly cryinkfly added the bug Something isn't working label Jul 29, 2024
@cryinkfly cryinkfly changed the title Unable to login with Ubuntu 24.04 Unable to login with Ubuntu 24.04 *solved* Aug 6, 2024
@cryinkfly
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Check the newest alpha version of the installer.

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8 participants