Not updating

[Krispkiwi]

System Health details

System Information

version	core-2024.2.2
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.1
os_name	Linux
os_version	6.1.63-haos-raspi
arch	aarch64
timezone	Pacific/Auckland
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	4722
Installed Version	1.34.0
Stage	running
Available Repositories	1396
Downloaded Repositories	17

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 11.5
update_channel	stable
supervisor_version	supervisor-2024.01.1
agent_version	1.6.0
docker_version	24.0.7
disk_total	109.3 GB
disk_used	12.2 GB
healthy	true
supported	true
board	rpi4-64
supervisor_api	ok
version_api	ok
installed_addons	Advanced SSH & Web Terminal (17.1.0), Studio Code Server (5.15.0), Samba share (12.3.0), Home Assistant Google Drive Backup (0.112.1), Mosquitto broker (6.4.0), RPC Shutdown (2.4), ESPHome (2023.12.9), Cloudflared (5.1.3), Zigbee2MQTT (1.35.3-1), ADB - Android Debug Bridge (0.7.0), MQTT Explorer (browser-1.0.3), Node-RED (17.0.7), Vaultwarden (Bitwarden) (0.21.1), Uptime Kuma (0.12.0)

Dashboards

dashboards	1
resources	2
views	0
mode	storage

Recorder

oldest_recorder_run	February 12, 2024 at 11:55 AM
current_recorder_run	February 20, 2024 at 12:36 PM
estimated_db_size	452.12 MiB
database_engine	sqlite
database_version	3.44.2

Spotify

api_endpoint_reachable	ok

Checklist

• I have enabled debug logging for my installation.
• I have filled out the issue template to the best of my ability.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of any previous issues..

Describe the issue

I was just wondering if this sensor still works, it's showing 0.00 for me but the contact app shows 280kwh

Reproduction steps

1. Just checking the sensor

Debug logs

Just a general question

Diagnostics dump

No response

[PeteOlds]

I'm seeing (not seeing?) the same - no updates coming through, but can't see any errors...

[alistair]

Seeing the following

2024-02-20 20:19:17.088 DEBUG (SyncWorker_15) [custom_components.contact_energy.sensor] Beginning usage update
2024-02-20 20:19:17.088 DEBUG (SyncWorker_15) [custom_components.contact_energy.sensor] We appear to be logged in (lets not verify it for now)
2024-02-20 20:19:17.088 DEBUG (SyncWorker_15) [custom_components.contact_energy.sensor] Fetching usage data
2024-02-20 20:19:17.677 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/10
2024-02-20 20:19:17.677 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:18.197 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/11
2024-02-20 20:19:18.197 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:18.799 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/12
2024-02-20 20:19:18.799 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:19.282 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/13
2024-02-20 20:19:19.282 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:19.743 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/14
2024-02-20 20:19:19.743 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:20.223 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/15
2024-02-20 20:19:20.223 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:20.738 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/16
2024-02-20 20:19:20.738 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:21.225 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/17
2024-02-20 20:19:21.225 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:21.695 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/18
2024-02-20 20:19:21.696 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>
2024-02-20 20:19:22.198 ERROR (SyncWorker_15) [custom_components.contact_energy.api] Failed to fetch usage data for 2024/2/19
2024-02-20 20:19:22.198 DEBUG (SyncWorker_15) [custom_components.contact_energy.api] <Response [502]>

[jaymunro]

I am seeing similar:

2024-02-29 08:23:53.462 WARNING (SyncWorker_4) [homeassistant.loader] We found a custom integration contact_energy which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-02-29 08:24:15.463 WARNING (MainThread) [homeassistant.const] ENERGY_KILO_WATT_HOUR was used from contact_energy, this is a deprecated constant which will be removed in HA Core 2025.1. Use UnitOfEnergy.KILO_WATT_HOUR instead, please create a bug report at https://github.com/codyc15/ha-contact-energy/issues
2024-02-29 08:24:15.782 DEBUG (MainThread) [custom_components.contact_energy.sensor] Setting up sensor(s)...
2024-02-29 08:24:15.797 DEBUG (SyncWorker_0) [custom_components.contact_energy.sensor] Beginning usage update
2024-02-29 08:24:15.798 INFO (SyncWorker_0) [custom_components.contact_energy.sensor] Havent logged in yet, lets login now...
2024-02-29 08:24:17.281 DEBUG (SyncWorker_0) [custom_components.contact_energy.api] Logged in
2024-02-29 08:24:18.072 DEBUG (SyncWorker_0) [custom_components.contact_energy.api] Refreshed session
2024-02-29 08:24:19.065 DEBUG (SyncWorker_0) [custom_components.contact_energy.api] Retrieved accounts
2024-02-29 08:24:19.103 DEBUG (SyncWorker_0) [custom_components.contact_energy.sensor] Fetching usage data
2024-02-29 08:24:28.311 INFO (SyncWorker_0) [custom_components.contact_energy.api] Fetched usage data for 2024/2/27, but got nothing back
2024-02-29 08:24:29.955 INFO (SyncWorker_0) [custom_components.contact_energy.api] Fetched usage data for 2024/2/28, but got nothing back
2024-02-29 08:24:32.963 WARNING (MainThread) [homeassistant.components.sensor] Setup of sensor platform contact_energy is taking over 10 seconds.

[Krispkiwi]

My instance still hasn't pulled data in 2 weeks so I'm not sure if this integration works anymore.

[alistair]

I don't believe this plugin refreshes the login token after first run. So restarting the server might fix this for a time. It will die eventually.

I modified the code locally to just login each time.

[hydrocloricacid]

@alistair how specifically ?

[hydrocloricacid]

In ipython console can auth but not get any info.. Ideas ?

n [4]: import api
n [5]: ce=api.ContactEnergyApi(email,passw)

In [6]: ce.login()
Out[6]: True

In [7]: ce.refresh_session()
Out[7]: True

In [8]: ce.get_accounts()

In [15]: ce.get_usage('2024','3','15')
Failed to fetch usage data for 2024/3/15
Out[15]: False

In [16]: ce.get_usage('2024','4','10')
Failed to fetch usage data for 2024/4/10
Out[16]: False

In [17]: ce.get_usage('2024','4','20')
Failed to fetch usage data for 2024/4/20
Out[17]: False

[alistair]

https://github.com/codyc1515/ha-contact-energy/blob/main/custom_components/contact_energy/sensor.py#L128-L136

my understanding is the only place refresh_session is called is within login. If the api_token is persisted across calls of this plugin then login is only called once.

[hydrocloricacid]

Testing confirmed that calling .refresh_session() did not update _api_token BUT calling login() again did update the _api_key variable.

Although calling get_usage still doesn't get anything.
e.g. ## fyi only takes strings, not ints.

In [19]: ce.get_usage('2024','4','20')
Failed to fetch usage data for 2024/4/20
Out[19]: False
In [35]: ce.get_usage('2024','4','4')
Failed to fetch usage data for 2024/4/4
Out[35]: False

[hydrocloricacid]

You are referring to logger.py, I'm going direct to the api to confirm it's operation.

FYI the api.ContactEnergyApi class has the following methods.
'get_accounts',
'get_usage',
'login',
'refresh_session'

I can manually use the code from the get_accounts() and confirm it retrieves our account details. So login & get_accounts works perfectly. :-)

n [56]: result = requests.get(ce._url_base + "/customer/v2?fetchAccounts=true", headers=headers)
In [57]: result.status_code
Out[57]: 200
In [58]: result.json()

[hydrocloricacid]

Wonder if the api changed ?
Calling direct using info from https://pypi.org/project/contact-energy-nz/ and api.ContactEnergyApi.get_usage() method and get an error. (re variable 'ce' earlier posts show how this is created)

In [76]: headers = {"x-api-key": ce._api_key, "session": ce._api_session}
In [77]: result = requests.post(ce._url_base + f'/usage/v2/{ce._contractId}?ba={ce._accountId}&interval=monthly&from=2024-04-01&to=2024-04-02', headers=headers)

In [78]: result.status_code
Out[78]: 502

In [79]: result.text
Out[79]: '{"message": "Internal server error"}'

[hydrocloricacid]

Ok figured it out, api is fine.
Issue is it only pulls the first contract and I see that I have 2 contracts with the first 'status': 'INACTIVE' where the second is 'status': 'ACTIVE' which has the needed contract id (moved address).
Found the second contract info when examining the account data using the following.

result = requests.get(ce._url_base + "/customer/v2?fetchAccounts=true", headers=headers)
result.json()

Fix will be to loop through the contracts list and on;y record the contract id for the active contract.

[hydrocloricacid]

diff --git a/custom_components/contact_energy/api.py b/custom_components/contact_energy/api.py
index df6498c..8b1c1a0 100644
--- a/custom_components/contact_energy/api.py
+++ b/custom_components/contact_energy/api.py
@@ -74,7 +74,10 @@ class ContactEnergyApi:
             _LOGGER.debug("Retrieved accounts")
             data = result.json()
             self._accountId = data["accounts"][0]["id"]
-            self._contractId = data["accounts"][0]["contracts"][0]["contractId"]
+            #self._contractId = data["accounts"][0]["contracts"][0]["contractId"]
+            for ob in data['accounts'][0]['contracts']:
+               if ob['status']=='ACTIVE' :
+                  self._contractId=ob['contractId']
         else:
             _LOGGER.error("Failed to fetch customer accounts %s", result.text)
             return False

[hydrocloricacid]

works from manually calling the api but oddly enough not for HA

[jaymunro]

Fingers crossed that you get it working @hydrocloricacid

[notf0und]

It's my first time using this package and it wasn't working. I updated the hardcoded api key with the one I see my browser is using and with that was enough to get data. Something interesting I found is that is just retrieving data until 4 days earlier than the current date only, so looking at the state of the sensor will always show 0.0 as there is no data for current date