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Constant crash when trying to export footage #128

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videogamesmp opened this issue Mar 30, 2022 · 4 comments
Open

Constant crash when trying to export footage #128

videogamesmp opened this issue Mar 30, 2022 · 4 comments

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@videogamesmp
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This is the error
https://drive.google.com/file/d/10X2Xrzk4b03b8g3KiwTlaQlhqxkoHWZE/view?usp=sharing

@illusion0001
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Where are you saving the files to? Is the path writeable?

@videogamesmp
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The drive is writable, it is an external SSD connected by USB 3.0

@videogamesmp
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One more thing, the file is in .AVI format with a size of 49.9GB, the crash always occurs at the same point of the export which is 32%.
With smaller files it doesn't crash.

@videogamesmp
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videogamesmp commented Apr 1, 2022

update: I have tried on another computer with the same files and on this second computer there was no error or crash. The computer where the crash occurs:
CPU: AMD Ryzen 7 1700
GPU: EVGA Nvidia RTX 2060 KO Ultra
RAM: 1x16GB Corsair Vengeance LPX DDR4
OS: Windows 10 Pro
The computer where no crashes occurred:
CPU: Intel Core i7 2600 (Second Generation)
GPU: EGS Nvidia GTS 610
RAM: 3x8GB G.Skill Ripjaws DDR3
OS: Windows 10 Pro
As you can see, the second one is a slightly older equipment, but nevertheless it did not present any problems.
Something I noticed, on the computer where the crash occurs, the memory usage at the point where the error occurs reaches 100% and that is when the program crashes. On the second computer the memory usage never exceeded 30%.

to what could it be due?

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