From 92908f5bb5588390baf1d48a3dd198539e06670b Mon Sep 17 00:00:00 2001 From: Carmen Lopez Date: Fri, 15 Nov 2024 15:18:22 +0100 Subject: [PATCH] faq-auth-issue --- .../faq/authentication-error.mdx | 24 +++++++++++++++++++ 1 file changed, 24 insertions(+) create mode 100644 src/content/troubleshooting/faq/authentication-error.mdx diff --git a/src/content/troubleshooting/faq/authentication-error.mdx b/src/content/troubleshooting/faq/authentication-error.mdx new file mode 100644 index 00000000..bfa284ae --- /dev/null +++ b/src/content/troubleshooting/faq/authentication-error.mdx @@ -0,0 +1,24 @@ +--- +layout: "../../../layouts/FAQLayout.astro" +sidebar: { hide: true } +title: "I hit the authentication error: `Failed to login as OAuth user`" +section: account +section order: 19 +--- + +# I hit the authentication error: `Failed to login as OAuth user` + +This error means that your Git account is already linked to a Chromatic user. Here are two options to resolve this: + +**Option 1: Keep both users** + +You can keep both the Git-linked and email/password users, but each will have its own login method in the Login page. + +**Option 2: Consolidate both users** + +- Log in with Git. On the Login page, select `Connect with ...` to access the Git-linked user. +- Delete the user by following the instructions provided [here](/docs/faq/delete-my-profile). +- Log back in with your email/password. +- Link Git: Go to your `Profile` settings and connect your desired Git provider. + +After completing these steps, you’ll have a single account that you can access with either email/password or Git.