From 756d49e1c4ddc3c302cbf068d777cfb84743324a Mon Sep 17 00:00:00 2001 From: winkerVSbecks Date: Thu, 19 Dec 2024 15:41:47 -0500 Subject: [PATCH] add billing FAQs --- src/content/account/billing.md | 14 ++++++++++++++ 1 file changed, 14 insertions(+) diff --git a/src/content/account/billing.md b/src/content/account/billing.md index 3fe9b521..106692ea 100644 --- a/src/content/account/billing.md +++ b/src/content/account/billing.md @@ -9,6 +9,20 @@ sidebar: { order: 2, label: Billing & invoices } Chromatic bills customers monthly based on their subscription date. For instance, if you subscribed on February 14th, you'll be billed on the 14th of each month. Any additional overages will be attached to the current billing period. Similarly, snapshots are allocated within the same time frame and reset following the same cadence. +
+Why am I not receiving invoices? + +Ensure that the Chromatic invoice email (`invoice+statements@chromatic.com`) and `chromatic.com` domain is added to your approved list. + +
+ +
+Can we pay annually for our self-serve subscription? + +Not at this time. We currently only support monthly payments for our self-serve customers. If you're interested in annual payments, consider upgrading to an [Enterprise plan](https://www.chromatic.com/enterprise). + +
+ ## Snapshots Chromatic charges based on [snapshots](/docs/snapshots) and browser coverage, respectively. Snapshots power [UI Tests](/docs/test) and [UI Review](/docs/review). They are only taken when you enable “UI Review” or “UI Tests” for your project.