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setting up new account fail #12

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cloister opened this issue Jun 9, 2017 · 1 comment
Open

setting up new account fail #12

cloister opened this issue Jun 9, 2017 · 1 comment

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@cloister
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cloister commented Jun 9, 2017

Tried to set up a new CASH Music account today here:
https://cashmusic.org/admin/dosignup/

  • entered new email/username/pwd (and checked check box)
  • page reloaded ready to log in
  • email/pwd gave me a "Try again" red band error

Never received an email for login (checked spam folder too). I double-checked all the data I entered. Did it again. Still doesn't work.

I tried the forgot-my-password route and never got that email either.

Not sure if I just need to wait longer for an email (been 45m) or if something is wrong on your end or just classic user error (me).

@paperscissors
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Hey there, that's pretty odd. Can you email [email protected] with the details you entered, so I can see if there was something in particular that might have triggered this?

I can also check our Mandrill logs, to see if something went south there.

Thanks!
Tom

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