Audapolis on Macbook not working

[Helenaloe]

Hello! I just downloaded the app but it's not opening. It stops while saying this: Starting app... This should only take a few seconds...

What can I do now?

Greetings, Helena

[anuejn]

Can you start the app on the commandline and paste the output here?

[micronax]

Same for me. Output:

/Applications/audapolis.app/Contents/MacOS/audapolis
[1]    66130 killed     /Applications/audapolis.app/Contents/MacOS/audapolis

MacBook Pro M1 Max, 64 GB RAM

[rosano]

Can you start the app on the commandline and paste the output here?

I have the same issue, just installed for the first time today on my 2012 MacBook Pro Retina with macOS 10.14:

Starting server from /Applications/audapolis.app/Contents/Resources/server/server
Init logging into /Users/*****/Library/Logs/audapolis/1722853310653.log
{"date":"2024-08-05T10:21:50.803Z","source":"MainProcess","level":"Info","args":["Checking for update"]}
{"date":"2024-08-05T10:21:50.849Z","source":"MainProcess","level":"Log","args":["server-stdout","{\"msg\": \"server_starting\", \"port\": 42859}\n"]}
{"date":"2024-08-05T10:21:51.719Z","source":"MainProcess","level":"Log","args":["server-stderr: \nWARNING (aesara.tensor.blas): Using NumPy C-API based implementation for BLAS functions.\n"]}
{"date":"2024-08-05T10:21:52.004Z","source":"MainProcess","level":"Log","args":["server-stderr: \nTraceback (most recent call last):\n  File \"runpy\", line 196, in _run_module_as_main\n  File \"runpy\", line 86, in _run_code\n  File \"run\", line 34, in <module>\n  File \"uvicorn.main\", line 576, in run\n"]}
{"date":"2024-08-05T10:21:52.012Z","source":"MainProcess","level":"Log","args":["server-stderr: \n  File \"uvicorn.server\", line 60, in run\n  File \"asyncio.runners\", line 44, in run\n  File \"uvloop/loop.pyx\", line 1517, in uvloop.loop.Loop.run_until_complete\n  File \"uvicorn.server\", line 67, in serve\n  File \"uvicorn.config\", line 479, in load\n  File \"uvicorn.importer\", line 24, in import_from_string\n  File \"uvicorn.importer\", line 21, in import_from_string\n  File \"importlib\", line 126, in import_module\n  File \"<frozen importlib._bootstrap>\", line 1050, in _gcd_import\n  File \"<frozen importlib._bootstrap>\", line 1027, in _find_and_load\n  File \"<frozen importlib._bootstrap>\", line 1006, in _find_and_load_unlocked\n  File \"<frozen importlib._bootstrap>\", line 688, in _load_unlocked\n  File \"<frozen importlib._bootstrap>\", line 241, in _call_with_frames_removed\n  File \"app.main\", line 28, in <module>\n  File \"app.otio\", line 3, in <module>\n  File \"opentimelineio\", line 35, in <module>\n  File \"opentimelineio.opentime\", line 1, in <module>\nImportError: dlopen(/Applications/audapolis.app/Contents/Resources/server/lib/opentimelineio/_opentime.cpython-310-darwin.so, 2): no suitable image found.  Did find:\n\t/Applications/audapolis.app/Contents/Resources/server/lib/opentimelineio/_opentime.cpython-310-darwin.so: cannot load '_opentime.cpython-310-darwin.so' (load command 0x80000034 is unknown)\n\t/Applications/audapolis.app/Contents/Resources/server/lib/opentimelineio/_opentime.cpython-310-darwin.so: cannot load '_opentime.cpython-310-darwin.so' (load command 0x80000034 is unknown)\n"]}
{"date":"2024-08-05T10:21:52.113Z","source":"MainProcess","level":"Info","args":["Update for version 0.3.0 is not available (latest version: 0.3.0+4, downgrade is disallowed)."]}
{"date":"2024-08-05T10:21:52.121Z","source":"MainProcess","level":"Debug","args":["checkForUpdatesAndNotify called, downloadPromise is null"]}
{"date":"2024-08-05T10:21:52.235Z","source":"MainProcess","level":"Log","args":["child process exited with code 1"]}
{"date":"2024-08-05T10:21:53.147Z","source":"RendererProcess","level":"GroupCollapsed","args":["\"server stderr\""]}
{"date":"2024-08-05T10:21:53.172Z","source":"RendererProcess","level":"Log","args":["\"WARNING (aesara.tensor.blas): Using NumPy C-API based implementation for BLAS functions.\""]}
{"date":"2024-08-05T10:21:53.181Z","source":"RendererProcess","level":"Log","args":["\"n/a\""]}
{"date":"2024-08-05T10:21:53.190Z","source":"RendererProcess","level":"GroupEnd","args":[]}
{"date":"2024-08-05T10:21:53.204Z","source":"RendererProcess","level":"GroupCollapsed","args":["\"server stderr\""]}
{"date":"2024-08-05T10:21:53.211Z","source":"RendererProcess","level":"Log","args":["\"Traceback (most recent call last):\""]}
{"date":"2024-08-05T10:21:53.219Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"runpy\\\", line 196, in _run_module_as_main\""]}
{"date":"2024-08-05T10:21:53.226Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"runpy\\\", line 86, in _run_code\""]}
{"date":"2024-08-05T10:21:53.236Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"run\\\", line 34, in <module>\""]}
{"date":"2024-08-05T10:21:53.244Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"uvicorn.main\\\", line 576, in run\""]}
{"date":"2024-08-05T10:21:53.253Z","source":"RendererProcess","level":"Log","args":["\"n/a\""]}
{"date":"2024-08-05T10:21:53.261Z","source":"RendererProcess","level":"GroupEnd","args":[]}
{"date":"2024-08-05T10:21:53.268Z","source":"RendererProcess","level":"GroupCollapsed","args":["\"server stderr\""]}
{"date":"2024-08-05T10:21:53.275Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"uvicorn.server\\\", line 60, in run\""]}
{"date":"2024-08-05T10:21:53.283Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"asyncio.runners\\\", line 44, in run\""]}
{"date":"2024-08-05T10:21:53.290Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"uvloop/loop.pyx\\\", line 1517, in uvloop.loop.Loop.run_until_complete\""]}
{"date":"2024-08-05T10:21:53.297Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"uvicorn.server\\\", line 67, in serve\""]}
{"date":"2024-08-05T10:21:53.306Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"uvicorn.config\\\", line 479, in load\""]}
{"date":"2024-08-05T10:21:53.316Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"uvicorn.importer\\\", line 24, in import_from_string\""]}
{"date":"2024-08-05T10:21:53.323Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"uvicorn.importer\\\", line 21, in import_from_string\""]}
{"date":"2024-08-05T10:21:53.330Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"importlib\\\", line 126, in import_module\""]}
{"date":"2024-08-05T10:21:53.338Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"<frozen importlib._bootstrap>\\\", line 1050, in _gcd_import\""]}
{"date":"2024-08-05T10:21:53.345Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"<frozen importlib._bootstrap>\\\", line 1027, in _find_and_load\""]}
{"date":"2024-08-05T10:21:53.352Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"<frozen importlib._bootstrap>\\\", line 1006, in _find_and_load_unlocked\""]}
{"date":"2024-08-05T10:21:53.362Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"<frozen importlib._bootstrap>\\\", line 688, in _load_unlocked\""]}
{"date":"2024-08-05T10:21:53.369Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"<frozen importlib._bootstrap>\\\", line 241, in _call_with_frames_removed\""]}
{"date":"2024-08-05T10:21:53.376Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"app.main\\\", line 28, in <module>\""]}
{"date":"2024-08-05T10:21:53.385Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"app.otio\\\", line 3, in <module>\""]}
{"date":"2024-08-05T10:21:53.392Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"opentimelineio\\\", line 35, in <module>\""]}
{"date":"2024-08-05T10:21:53.399Z","source":"RendererProcess","level":"Log","args":["\"  File \\\"opentimelineio.opentime\\\", line 1, in <module>\""]}
{"date":"2024-08-05T10:21:53.407Z","source":"RendererProcess","level":"Log","args":["\"ImportError: dlopen(/Applications/audapolis.app/Contents/Resources/server/lib/opentimelineio/_opentime.cpython-310-darwin.so, 2): no suitable image found.  Did find:\""]}
{"date":"2024-08-05T10:21:53.414Z","source":"RendererProcess","level":"Log","args":["\"\\t/Applications/audapolis.app/Contents/Resources/server/lib/opentimelineio/_opentime.cpython-310-darwin.so: cannot load '_opentime.cpython-310-darwin.so' (load command 0x80000034 is unknown)\""]}
{"date":"2024-08-05T10:21:53.421Z","source":"RendererProcess","level":"Log","args":["\"\\t/Applications/audapolis.app/Contents/Resources/server/lib/opentimelineio/_opentime.cpython-310-darwin.so: cannot load '_opentime.cpython-310-darwin.so' (load command 0x80000034 is unknown)\""]}
{"date":"2024-08-05T10:21:53.432Z","source":"RendererProcess","level":"Log","args":["\"n/a\""]}
{"date":"2024-08-05T10:21:53.439Z","source":"RendererProcess","level":"GroupEnd","args":[]}