[Camera Support]: Reolink Cameras are constantly dropping their connection to Frigate #14903
Replies: 7 comments 33 replies
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These errors are happening right at 2 am which is the typical time that cameras are set to reboot by default |
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Ok so I have done some more testing. I removed the Frigate integration from home assistant and just kept the frigate proxmox VM. All cameras have remained up in Frigate overnight. |
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In HA, I had the Frigate integration and the Frigate Card integration. If the cameras remain up for an extended period of time, I will try turning each of these on to see if they drop again |
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Unfortunately, one of my cameras dropped again and did not recover
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I really don't think this is an issue with my setup. I have tried everything I can think of to fix this issue. |
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Still having at least one camera drop per day. I tried purchasing a wifi extender which doesn't seem to have fixed the issue. |
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So I had been putting this on hold thinking that some of the updates going into frigate related to WebRTC might fix my issues. I just updated to the beta HA Core update. I also updated my frigate integration to 5.5.1. I just had one of my cameras drop. Here is the supported log: |
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I just took a look in the Reolink app and it looks like that camera only has one bar. Potentially a Wifi signal issue? |
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that would definitely explain it |
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I'll grab a wifi extender and see if that helps the problem. The cameras at my other two properties seem to be staying up with the new HA and Frigate updates. Hopefully things are fixed! |
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Just had one drop that has good signal..... |
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Try setting up rtps instead of ffmpeg in the go2rtc section. In my configuration with Reolink cameras it works well (I had a very unstable experience with ffmpeg and Reolink before): > rtsp://user:[email protected]:554/h264Preview_01_main |
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I appreciate the suggestion. I will give it a try |
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Things have improved considerably with rtsp with one exception. I have one camera at one property that when I switch to rtsp, memory on my VM away and my VM crashed after about 30 mins. |
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I'm on beta 15 and my logs are similar to yours. I'm using Reolink on ethernet and wifi. No issues over ethernet but the wifi cams drop out and usually come back if I restart frigate or sometimes if I just leave frigate they come back after a day or so. I'm putting this down to crappy wifi on my part and I will switch to ethernet eventually. I'm already using rtsp in go2rtc. I also dont use home assistant not until I'm happy with a stable setup. Running frigate in container on bare metal ubuntu. |
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I just had another property's VM just run OOM while running rtsp.... @NickM-27 is there a way for me to grab the logs after frigate has crashed? Do they get stored somewhere between runs? |
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Can you point me to what directory, I'm still a noob when it comes to docker and linux |
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Thanks, I already restarted the VM because I have guests at the property and need the cameras up. I'll post the logs when it happens again. I wonder if it's somehow related to the low wifi signal because for the one property, the camera that was causing the issue was one that had low signal. Haven't narrowed it down for this second property yet |
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I'm only having problem with the low WiFi ones. I do have 1 other on good WiFi and it's fine. Same reolink cam. |
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Getting the logs has been difficult. Once the VM starts running OOM, it becomes unresponsive. |
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Hi, I'm facing the same issues with reolink NVR and 5 POE cameras. After a while, every single stream goes offline. Checking from logs they go offline at the same time, when the NVR reboots. No idea why they can't just recover the stream automatically after NVR rebooted. Frigate restart fixes the issue. I am using https stream through the NVR (cause I can't get it work to the cameras directly even if they are in my LAN) |
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The frigate configuration of reolink cameras using https does not work well. Of the total number of cameras I have connected, 6 of them are connected through the frigate NVR. These models do not have direct web server or rtps support so the rtps configuration for go2rtc will point to the NVR IP not to the camera IP specifying the channel of each camera as in the following example: camera_2: rtsp://user:[email protected]:554/h264Preview_02_main being “192.168.1.234” the NVR IP and 02 the channel corresponding to the camera you want to configure. In my deployment the cameras are not connected directly to the NVR but to a POE switch in my network so that the IP addresses they use are the ones from my network and not the “weird” IP addresses assigned by the NVR. I don't know if this is important for frigate, I suspect not. I do it this way because it irritates me to have uncontrolled IP addresses on my network. As general advice for future reolink camera buyers, my advice would be to avoid buying the packs sold by reolink with NVR included if the plan is to use Frigate. The cameras in these packs do not have direct web / rtps access and you will never be able to eliminate the use of the reolink NVR which introduces an additional point of failure / management unnecessarily. However connecting the reolink NVR to frigate works fine via rtsp. |
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So I was never able to get this to be completely fixed, but I have some workarounds in place that are helping things. Switching to use RTSP keeps the cameras from dropping. However, I then run into OOM issues at least once a day with at least one of my 3 properties. To circumvent this, I run a cronjob ever 10 minutes that checks the current memory usage of the container and if its above 98%, I force a reboot of the container. This is keeping things running smoothly. I was never able to get the logs for the OOM issue because, the container stops responding when it gets to that point. |
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Describe the problem you are having
Hello, I have posted several issues related to this in the past. I currently have 3 servers running Frigate on Proxmox. I use reolink cameras exclusively. At least once a day, at at least one of the properties, one of the cameras goes down. The only way I am able to bring the cameras back online is to restart the VM node. When the issue occurs, I will check the cameras and Reolink, and they are still streaming properly there. I really need these cameras to stay online, as two of the properties are AirBnBs. I am not sure if it is the cameras I am using or Frigate. In the files and logs I am attaching, it is Driveway Camera that is down.
Version
0.14.1-
What browser(s) are you using?
No response
Frigate config file
Relevant Frigate log output
Relevant go2rtc log output
FFprobe output from your camera
Frigate stats
{"cameras":{"backyard_camera":{"audio_dBFS":0.0,"audio_rms":0.0,"camera_fps":5.1,"capture_pid":492,"detection_enabled":true,"detection_fps":0.0,"ffmpeg_pid":195677,"pid":452,"process_fps":5.1,"skipped_fps":0.0},"driveway_camera":{"audio_dBFS":0.0,"audio_rms":0.0,"camera_fps":0.0,"capture_pid":496,"detection_enabled":true,"detection_fps":0.0,"ffmpeg_pid":264400,"pid":453,"process_fps":0.1,"skipped_fps":0.0},"entryway_camera":{"audio_dBFS":0.0,"audio_rms":0.0,"camera_fps":5.1,"capture_pid":499,"detection_enabled":true,"detection_fps":0.0,"ffmpeg_pid":209391,"pid":454,"process_fps":5.1,"skipped_fps":0.0},"front_doorbell_camera":{"audio_dBFS":0.0,"audio_rms":0.0,"camera_fps":5.1,"capture_pid":502,"detection_enabled":true,"detection_fps":0.0,"ffmpeg_pid":195755,"pid":467,"process_fps":5.1,"skipped_fps":0.0},"living_room_camera":{"audio_dBFS":0.0,"audio_rms":0.0,"camera_fps":5.0,"capture_pid":507,"detection_enabled":true,"detection_fps":0.0,"ffmpeg_pid":195712,"pid":476,"process_fps":5.0,"skipped_fps":0.0}},"cpu_usages":{"1":{"cmdline":"/sbin/init","cpu":"0.0","cpu_average":"0","mem":"0.0"},"102":{"cmdline":"/usr/sbin/cron 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-threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1280x720 -i pipe: -threads 1 -f mpegts -s 1280x720 -codec:v mpeg1video -q 8 -bf 0 pipe:","cpu":"0.0","cpu_average":"0","mem":"0.0"},"56025":{"cmdline":"frigate.detector.coral","cpu":"0.0","cpu_average":"-1","mem":"0.1"},"563":{"cmdline":"ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1280x720 -i pipe: -threads 1 -f mpegts -s 1280x720 -codec:v mpeg1video -q 8 -bf 0 pipe:","cpu":"0.0","cpu_average":"0","mem":"0.0"},"568":{"cmdline":"ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1280x720 -i pipe: -threads 1 -f mpegts -s 1280x720 -codec:v mpeg1video -q 8 -bf 0 pipe:","cpu":"0.0","cpu_average":"0","mem":"0.0"},"573":{"cmdline":"ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1280x960 -i pipe: -threads 1 -f mpegts -s 960x720 -codec:v mpeg1video -q 8 -bf 0 pipe:","cpu":"0.0","cpu_average":"0","mem":"0.0"},"578":{"cmdline":"ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1280x720 -i pipe: -threads 1 -f mpegts -s 1280x720 -codec:v mpeg1video -q 8 -bf 0 pipe:","cpu":"0.0","cpu_average":"0","mem":"0.0"},"583":{"cmdline":"ffmpeg -threads 1 -f rawvideo -pix_fmt yuv420p -video_size 1280x720 -i pipe: -threads 1 -f mpegts -s 1280x720 -codec:v mpeg1video -q 8 -bf 0 pipe:","cpu":"0.0","cpu_average":"0","mem":"0.0"},"64":{"cmdline":"/lib/systemd/systemd-networkd","cpu":"0.0","cpu_average":"-1","mem":"0.0"},"684":{"cmdline":"/usr/bin/python3 -c from multiprocessing.resource_tracker import main;main(54)","cpu":"0.0","cpu_average":"0","mem":"0.0"},"97":{"cmdline":"/lib/systemd/systemd-resolved","cpu":"0.0","cpu_average":"0","mem":"0.0"},"frigate.full_system":{"cpu":"21.5","mem":"29.0"}},"detection_fps":0.0,"detectors":{"coral":{"detection_start":0.0,"inference_speed":8.39,"pid":56025}},"gpu_usages":{"intel-vaapi":{"gpu":"1.48%","mem":"-%"}},"processes":{"go2rtc":{"pid":137},"logger":{"pid":401},"recording":{"pid":403},"review_segment":{"pid":405}},"service":{"last_updated":1731259610,"latest_version":"0.14.1","storage":{"/dev/shm":{"free":7858.9,"mount_type":"tmpfs","total":7880.7,"used":21.8},"/media/frigate/clips":{"free":237393.4,"mount_type":"ext4","total":351683.1,"used":96353.8},"/media/frigate/recordings":{"free":237393.4,"mount_type":"ext4","total":351683.1,"used":96353.8},"/tmp/cache":{"free":7824.7,"mount_type":"tmpfs","total":7880.7,"used":56.0}},"temperatures":{},"uptime":140545,"version":"0.14.1-"}}Operating system
Proxmox
Install method
Proxmox via TTeck Script
Object Detector
Coral
Network connection
Wired
Camera make and model
Reolink Doorbell and Reolink CX410W
Screenshots of the Frigate UI's System metrics pages
Any other information that may be helpful
No response
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